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    • there's one in this thread.. i wonder if its the same, they seem to be identical regardless each time we have a thread with one Vehicle Control Services Privacy Notice, Brooke Retail Car Park, HA4 0LN - Private Land Parking Enforcement - Consumer Action Group  
    • It was really this daft Privacy Notice we were after, but no worries, I'm 99% sure it doesn't count as a NTD otherwise in his letter Simple Simon wouldn't have offered the discount of paying £60 instead of £100. Apologies for jumping the gun earlier. It's a pity your friend paid.  It's neither here nor there if Excel would back down or not.  They are not some statutory authority.  They're just a cowboy private company.  The only way she could have been forced to pay is if a judge had ruled against her in a court hearing, which is highly unlikely given she could have proved to have been elsewhere. I see her "offence" was in May 2023 so logically Excel and their signs were there by then.
    • Thanks for your reply. Their final response was just an email (seemed a bit unprofessional) but FOS seem to have accepted it as their final response. So the issues that I realised within the first few weeks to me at the time seemed like age related stuff and I didn't want to cause trouble and in hindsight I realise I should have pressed harder but I think my heart was being used more than my brain at this point. And yes I now believe extended warranties aren't worth the paper they're printed on, in all fairness to the dealer they did sort these initial issues out when warranty wise rejected them. To touch on your questions, the car was purchased using PCP so deposit with 4 years of monthly payment then a balloon payment at the end or return the vehicle. My pcp agreement was on the basis of 10k miles per year but I think I've currently done 12k miles since Sept 2022 lol. Elite Inspections suggested FOS as stage probably because they're free so I took their advice. When I got the car it had an MOT around 4 months beforehand I believe My MOTS after have been done by private MOT garages (I guess they tend not to comment on panel alignment etc) As for defects from day one - please note they gave 6 month warranty through warranty wise but everything was rejected through them: Passenger side ambient lighting wasn't working (whole trim panel needed to be replaced - dealer paid) Engine would randomly shut the down completely (instead of start stop function) at traffic lights and junctions (software updated in the end - dealer paid) Sat nav screen would freeze/ stay off for a whole journey (intermittent fault, still not sorted/diagnosed) Boot stopped working (new battery needed - dealer paid) The A-pillar trim between the passenger door and windscreen was coming away from the car making a very loud whistling noise as you drive on the motorway ( dealer paid to replace but has come off twice since this repair which shows me the car has potentially bent out of shape so that panel won't go back on) initially was reported within 3 months of ownership and due to part shortages I held out for the parts to come back into stock which ended up taking 6-7 months (TECHNICALLY they had their first chance to fix, and within 2 months it went wrong again but the first repair was massively delayed due to part shortages) Seat belt warning wasn't working (not beeping if you drive without belt on - software reset dealer paid but really put me off from this point as it suggested car had been electronically tampered with) Sun roof was stuck open on one side due to a bent rail around 1 year after purchase - warranty company rejected due to it being pre existing fault apparently. Bodyshop repaired and from this point he pointed out the damage on the car but Alphera just wanted me to deal with Clinkard Clinkard were offering solutions which ended up with me losing nearly £40,000 in a year and them being able to sell another car to me at full price. It was this point I regretted being too nice and trying to keep the peace as it had gotten me nowhere. Advised Clinkard of the cost and opportunity for them to speak to the customer they bought the car from but advised there weren't any issues and advised Alphera too and they suggested that I get the inspection done and here we are now lol Please let me know if I've missed anything out sorry about the essay 😅 email.pdf   Sorry forgot to mention the dealership is around 3-4 hours away from me and was a distance sale and I just went to collect it after transferring deposit/ Finance being accepted.
    • Thanks for filling in the court claim sticky. Please do the PCN one too as dx asked. Are you sure she didn't receive a Letter of Claim?  If so we can add that point to the standard defence.  
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    • We have finally managed to obtain the transcript of this case.

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Ryanair and throwing toys

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Ok, so, I stick up for them in general, because I, rather selfishly like to avail myself of cheap fares. However, their behaviour is rather close to the bone at times.


I've seen the lot, and we know what they'll do if they don't get what they want.


One example I remember is the company pulling out of BLK (Blackpool) as it was no good for business, or rather BLK implemented a £10 per person surcharge, lord knows how many pax they've lost. Aer-Arran cannot compete, but BLK are getting some tenners which is sort of good news for the region.


1) Well that's OK, Ryanair are not a charity, but

2) Even though I agreed (and the link is in the Holiday in the media section) it really is geting a bit daft now. They threatened Fuertaventura, too...I don't recall how that one finished, but it was the case that unless you do something, we're gone. Threat policy.


They are doing it again.


Ryanair - News : Ryanair to Close Dusseldorf (Weeze) Base


As it goes I've just come back from this airport, and I assure you, every flight on the board was FR (Ryanair). The RAF pulled out years ago and left the place utterly knackered, and Chancellor M went on German TV to celebrate the airports cash injection to the lower-Rhine area. Great, but she made no mention of Ryanair - and they are nothing, nada, zip without them. Angela didn't know, I suppose, that Ryanair would be the making of the airport. :-| Nor did she know how childish O'Leary is (subjective if I try and put their business head on).


Without Ryanair, and BLK had some back up, they are crushed...and don't Ryanair know it. It's a fantastic little airport - as is the region, so it'd be a waste. Compromise?


I just happened to overhear in the bar that the locals are sick of the aircraft noise, and I assume that's what the toys-out-of-pram response is about. I knew their was a court case going on (Wiki) and that Ryanair was still allowed to fly in the meantime, but I'm thinking from the statement that they've lost.


Can't help but agree with Ryanair. Environmental issues....sure, noise pollution....sure. But no Ryanair means no jobs and an area in economic hell?



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Ryanair's Dusseldorf (Weeze) base saved



Ryanair’s Dusseldorf (Weeze) base saved as authorities reissue Weeze’s operating licence


Ryanair, Europe’s largest low fares airline, today (1st May) welcomed the issue of a new operating licence at Dusseldorf (Weeze) airport which will allow Ryanair to continue to base aircraft and operate its full flight schedule from the airport.


Ryanair confirmed that it is once again accepting bookings on all flights to/from Dusseldorf (Weeze) and informed passengers that all flights will continue to operate to schedule.


Ryanair currently operates 6 based aircraft at Dusseldorf (Weeze), which deliver 2.5m passengers p.a. and sustain 2,500 local jobs, most of which would have been lost if Ryanair had been forced to close its base at the airport.


Ryanair’s Michael Cawley said;


“Ryanair welcomes the issue of the new operating licence in Dusseldorf (Weeze) as it protects Ryanair’s 2.5 million passengers (Weeze) and 2,500 local jobs. Ryanair will continue to operate based operations from Dusseldorf (Weeze) and will continue to operate our full schedule from the airport. We are once again accepting bookings to/from Dusseldorf (Weeze) and confirm that passengers who are already booked with Ryanair should present for their flight as normal.”


Note – Weeze Airport is circa 70km from Dusseldorf


Wow - such honesty!

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