Jump to content


  • Tweets

  • Posts

    • there's one in this thread.. i wonder if its the same, they seem to be identical regardless each time we have a thread with one Vehicle Control Services Privacy Notice, Brooke Retail Car Park, HA4 0LN - Private Land Parking Enforcement - Consumer Action Group  
    • It was really this daft Privacy Notice we were after, but no worries, I'm 99% sure it doesn't count as a NTD otherwise in his letter Simple Simon wouldn't have offered the discount of paying £60 instead of £100. Apologies for jumping the gun earlier. It's a pity your friend paid.  It's neither here nor there if Excel would back down or not.  They are not some statutory authority.  They're just a cowboy private company.  The only way she could have been forced to pay is if a judge had ruled against her in a court hearing, which is highly unlikely given she could have proved to have been elsewhere. I see her "offence" was in May 2023 so logically Excel and their signs were there by then.
    • Thanks for your reply. Their final response was just an email (seemed a bit unprofessional) but FOS seem to have accepted it as their final response. So the issues that I realised within the first few weeks to me at the time seemed like age related stuff and I didn't want to cause trouble and in hindsight I realise I should have pressed harder but I think my heart was being used more than my brain at this point. And yes I now believe extended warranties aren't worth the paper they're printed on, in all fairness to the dealer they did sort these initial issues out when warranty wise rejected them. To touch on your questions, the car was purchased using PCP so deposit with 4 years of monthly payment then a balloon payment at the end or return the vehicle. My pcp agreement was on the basis of 10k miles per year but I think I've currently done 12k miles since Sept 2022 lol. Elite Inspections suggested FOS as stage probably because they're free so I took their advice. When I got the car it had an MOT around 4 months beforehand I believe My MOTS after have been done by private MOT garages (I guess they tend not to comment on panel alignment etc) As for defects from day one - please note they gave 6 month warranty through warranty wise but everything was rejected through them: Passenger side ambient lighting wasn't working (whole trim panel needed to be replaced - dealer paid) Engine would randomly shut the down completely (instead of start stop function) at traffic lights and junctions (software updated in the end - dealer paid) Sat nav screen would freeze/ stay off for a whole journey (intermittent fault, still not sorted/diagnosed) Boot stopped working (new battery needed - dealer paid) The A-pillar trim between the passenger door and windscreen was coming away from the car making a very loud whistling noise as you drive on the motorway ( dealer paid to replace but has come off twice since this repair which shows me the car has potentially bent out of shape so that panel won't go back on) initially was reported within 3 months of ownership and due to part shortages I held out for the parts to come back into stock which ended up taking 6-7 months (TECHNICALLY they had their first chance to fix, and within 2 months it went wrong again but the first repair was massively delayed due to part shortages) Seat belt warning wasn't working (not beeping if you drive without belt on - software reset dealer paid but really put me off from this point as it suggested car had been electronically tampered with) Sun roof was stuck open on one side due to a bent rail around 1 year after purchase - warranty company rejected due to it being pre existing fault apparently. Bodyshop repaired and from this point he pointed out the damage on the car but Alphera just wanted me to deal with Clinkard Clinkard were offering solutions which ended up with me losing nearly £40,000 in a year and them being able to sell another car to me at full price. It was this point I regretted being too nice and trying to keep the peace as it had gotten me nowhere. Advised Clinkard of the cost and opportunity for them to speak to the customer they bought the car from but advised there weren't any issues and advised Alphera too and they suggested that I get the inspection done and here we are now lol Please let me know if I've missed anything out sorry about the essay 😅 email.pdf   Sorry forgot to mention the dealership is around 3-4 hours away from me and was a distance sale and I just went to collect it after transferring deposit/ Finance being accepted.
    • Thanks for filling in the court claim sticky. Please do the PCN one too as dx asked. Are you sure she didn't receive a Letter of Claim?  If so we can add that point to the standard defence.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Ryanair and throwing toys


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5455 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Ok, so, I stick up for them in general, because I, rather selfishly like to avail myself of cheap fares. However, their behaviour is rather close to the bone at times.

 

I've seen the lot, and we know what they'll do if they don't get what they want.

 

One example I remember is the company pulling out of BLK (Blackpool) as it was no good for business, or rather BLK implemented a £10 per person surcharge, lord knows how many pax they've lost. Aer-Arran cannot compete, but BLK are getting some tenners which is sort of good news for the region.

 

1) Well that's OK, Ryanair are not a charity, but

2) Even though I agreed (and the link is in the Holiday in the media section) it really is geting a bit daft now. They threatened Fuertaventura, too...I don't recall how that one finished, but it was the case that unless you do something, we're gone. Threat policy.

 

They are doing it again.

 

Ryanair - News : Ryanair to Close Dusseldorf (Weeze) Base

 

As it goes I've just come back from this airport, and I assure you, every flight on the board was FR (Ryanair). The RAF pulled out years ago and left the place utterly knackered, and Chancellor M went on German TV to celebrate the airports cash injection to the lower-Rhine area. Great, but she made no mention of Ryanair - and they are nothing, nada, zip without them. Angela didn't know, I suppose, that Ryanair would be the making of the airport. :-| Nor did she know how childish O'Leary is (subjective if I try and put their business head on).

 

Without Ryanair, and BLK had some back up, they are crushed...and don't Ryanair know it. It's a fantastic little airport - as is the region, so it'd be a waste. Compromise?

 

I just happened to overhear in the bar that the locals are sick of the aircraft noise, and I assume that's what the toys-out-of-pram response is about. I knew their was a court case going on (Wiki) and that Ryanair was still allowed to fly in the meantime, but I'm thinking from the statement that they've lost.

 

Can't help but agree with Ryanair. Environmental issues....sure, noise pollution....sure. But no Ryanair means no jobs and an area in economic hell?

 

Thoughts?

Link to post
Share on other sites

01.05.09

Ryanair's Dusseldorf (Weeze) base saved

 

 

Ryanair’s Dusseldorf (Weeze) base saved as authorities reissue Weeze’s operating licence

 

Ryanair, Europe’s largest low fares airline, today (1st May) welcomed the issue of a new operating licence at Dusseldorf (Weeze) airport which will allow Ryanair to continue to base aircraft and operate its full flight schedule from the airport.

 

Ryanair confirmed that it is once again accepting bookings on all flights to/from Dusseldorf (Weeze) and informed passengers that all flights will continue to operate to schedule.

 

Ryanair currently operates 6 based aircraft at Dusseldorf (Weeze), which deliver 2.5m passengers p.a. and sustain 2,500 local jobs, most of which would have been lost if Ryanair had been forced to close its base at the airport.

 

Ryanair’s Michael Cawley said;

 

“Ryanair welcomes the issue of the new operating licence in Dusseldorf (Weeze) as it protects Ryanair’s 2.5 million passengers (Weeze) and 2,500 local jobs. Ryanair will continue to operate based operations from Dusseldorf (Weeze) and will continue to operate our full schedule from the airport. We are once again accepting bookings to/from Dusseldorf (Weeze) and confirm that passengers who are already booked with Ryanair should present for their flight as normal.”

 

Note – Weeze Airport is circa 70km from Dusseldorf

 

Wow - such honesty!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...