Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

hi all 1st post


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6483 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

hi all I have posted in LTSB forum earlier because this is the bank I want to claim from. I did not find this site until already starting a complaint with them. After being ignored I then lodged a complaint with the Financial Ombudsman. Could anyone tell me

1. Has anyone had success from using the FO?

2. If not, having first gone to the FO does this mean that you can't go on to follow your steps to recover charges?

I have all my statements and letters from LTSB so far and charges so far total £5318.

As with most people I desperately need this money back. Oh and I have already closed the account March 06 after taking out a loan to clear the debt because the refused to allow me to set up a payment plan.

Anyway sorry to ramble. Hopefully someone can help.

Many thanks

Link to post
Share on other sites

Hi and welcome Midge, first read the FAQs and step by step instructions ,also spend a couple of days reading some threads in the relevant bank forum to gain some insight as to what to do and when to do it.Then when you are ready start your own thread to keep us all posted on your progress and also ask questions if needs be to answer your question yes you can carry on reclaiming your unlawful bank charges

Good luck

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

Thanks for welcome.

I have spent a couple of days reading FAQ's and some of the threads but what I really need to know if complaining via the FO will hinder things or will it work on it's own.

Thanks for help

Link to post
Share on other sites

Complaing to the FO will probably not do anything ...but its your choice to wait and see what happens if anything at all

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

  • 2 weeks later...

hi

I had a reply from BO dated 4th Aug saying that lloyds tsb have 8 weeks to respond to the letter from them.On 8th Aug I recieved a letter from Dawn BArlow at Colmore Row saying that as my complaint has been with them some time she would write with a detailed response within 2 weeks. That would be the 22nd Aug so am waiting to hear from her. I have been over my past statements and I have paid them £5,518 in charges over a 21 month period!!!!!! I will prepare my LBA and schedule of charges to be sent after Dawns reply. I have also sent off my SAR to Smile and recieved a letter of acknowledgement dated 15th Aug.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...