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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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OH v Cap 1 & Rob Way *** WIN ***


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Wishing you all the best of luck;

my OH is in a similar position re: HF/Capone;

HF have not yet issued;

OH sticking needles in HF look-alike voodoo doll;

Mexican stand off, at present: (disclosure docs. have been requested 22 times)

 

AC

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The former, AC and not the bear either :rolleyes::D:D

 

I live right near to Pooh Bridge;

maybe, we could all play pooh sticks with the Carp Capone so-called agreements and send them down the river!

 

Good Luck and will be watching your progress;

Go Get 'Em...

 

AC

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Oh Dear, soul destroying, isn't it!

 

I have had exactly the same after spending hours preparing three court bundles, that were not even looked at, spent a fortune at Rymans;

my one moment of triumph though, was when I told the solicitor:

'you can wipe that sardonic smurk off your face, this is no laughing matter!'

 

The DJ looked at me over the top of his glasses but said nothing:)

 

However, I did suceed on round two; this time the DJ was more conciliatory;

I won.

 

Advice: your OH must become more involved, otherwise they will slaughter him.

 

AC

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  • 2 weeks later...

As you are no doubt already aware, the NoA is not sufficient, (especially a knocked-up template job)

You must obtain sight of the Deed of Assignment and Deed of Sale!!!

 

Moving on to your DN, in my experience Cap 1 did not keep copies of DN's nor proof or service of same.

 

I have actually had sight of a template C1 DN circa 2004, which was totally ineffective, interestingly enough C1 confirmed that it was an exact copy of the original that they claim was sent!?

 

Caution here though because, unless the account was terminated, the ineffective DN can be rectified;

However, they will not be able to rectify unless they cease court proceedings, as that would be an abuse of process.

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88 Contents and effect of default notice

 

 

 

(1) The default notice must be in the prescribed form and specify—

 

 

 

(a) the nature of the alleged breach;

 

 

 

(b) if the breach is capable of remedy, what action is required to remedy it and the date before which that action is to be taken;

 

 

 

© if the breach is not capable of remedy, the sum (if any) required to be paid as compensation for the breach, and the date before which it is to be paid.

 

 

 

 

 

(2) A date specified under subsection (1) must not be less than seven days after the date of service of the default notice, and the creditor or owner shall not take action such as is mentioned in section 87(1) before the date so specified or (if no requirement is made under subsection (1)) before those seven days have elapsed.

 

 

 

(3) The default notice must not treat as a breach failure to comply with a provision of the agreement which becomes operative only on breach of some other provision, but if the breach of that other provision is not duly remedied or compensation demanded under subsection (1) is not duly paid, or (where no requirement is made under subsection (1)) if the seven days mentioned in subsection (2) have elapsed, the creditor or owner may treat the failure as a breach and section 87(1) shall not apply to it.

 

 

 

(4) The default notice must contain information in the prescribed terms about the consequences of failure to comply with it.

 

 

 

(5) A default notice making a requirement under subsection (1) may include a provision for the taking of action such as is mentioned in section 87(1) at any time after the restriction imposed by subsection (2) will cease, together with a statement that the provision will be ineffective if the breach is duly remedied or the compensation duly paid.

 

 

 

 

 

89 Compliance with default notice

 

 

 

If before the date specified for that purpose in the default notice the debtor or hirer takes the action specified under section 88(1)(b) or © the breach shall be treated as not having occurred."

 

Please note:

 

(2) A date specified under subsection (1) must not be less than seven days after the date of service of the default notice.

 

Seven plus four is eleven, therefore a judge may view the one day de minimus.

 

What about the remedy required;

was the amount correct?

were there any penalty charges included in the required remedy amount?

Edited by angry cat
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If the remedy required is stated incorrectly, the DN will be ineffective.

However, the disputed amount must not be; de minimus.

 

IMO, the agreement doesn't appear to have been terminated, more like they just wanted to claim the oustanding balance.

 

For completeness:

 

"87 Need for default notice

 

 

 

(1) Service of a notice on the debtor or hirer in accordance with section 88 (a “default notice”) is necessary before the creditor or owner can become entitled, by reason of any breach by the debtor or hirer of a regulated agreement,—

 

 

 

(a) to terminate the agreement, or

 

 

 

(b) to demand earlier payment of any sum, or

 

 

 

© to recover possession of any goods or land, or

 

 

 

(d) to treat any right conferred on the debtor or hirer by the agreement as terminated, restricted or deferred, or

 

 

 

(e) to enforce any security.

 

 

 

 

 

(2) Subsection (1) does not prevent the creditor from treating the right to draw upon any credit as restricted or deferred, and taking such steps as may be necessary to make the restriction or deferment effective.

 

 

 

(3) The doing of an act by which a floating charge becomes fixed is not enforcement of a security.

 

 

 

(4) Regulations may provide that subsection (1) is not to apply to agreements described by the regulations."

 

 

:

'Capital One has terminated your right to credit under the agreement with you and you have permanently lost all spending privileges and right to credit with your card'.

 

***(b) to demand earlier payment of any sum ***

 

However, as stated prior, they will not be able to correct the ineffective DN, unless they discontinue proceedings, in order to correct, as this would be an 'abuse of process'!

 

Also, please bear in mind that, the Deed of Assignment and Deed of Sale will reveal much; you must obtain sight of plus copies of these.

Edited by angry cat
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IMHO, if the account was either sold or assigned then it was most certainly terminated with the original creditor. Otherwise the account is just being "managed" by RW.

 

I guess you will need to ask to see the Deed of Assignment or Bill of purchase:lol:

 

This is always the $64,000 dollar question:

Equitable or;

Absolute Assignment?

 

The Deed of Assignment and;

Deed of Sale, will reveal all...

 

Capital One and RW will not want you see these documents though! Therefore, you will really have to put the pressure on, in order that you obtain disclosure of these vital documents!

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