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    • Hi everyone, Thanks for the responses. Just a few follow up questions in light of what's been said:   If I dont appeal to PPM, who can I appeal to?   Why should the PCN been attached to the windscreen? Is this written in law?   I assumed the document I had received was the NTK, if this is not the case, what does a NTK look like?   Regarding the compliance with the Protection of Freedoms Act, could the "period" of parking not be argued either way? The legislation doesnt state it must have a start/end time of parking, which I assumed an ANPR camera would pick up if it had one. Is 4 minutes not technically enough to show the vehicle was parked?    Thanks !
    • I see jenrick has stuck his head up with them, and I'm sure this wont faze their nasty rhetoric one wit-less UK growth since 2010 has been lacklustre and largely driven by immigration, says report UK growth since 2010 has been lacklustre and largely driven by immigration, says report | Economic growth (GDP) | The Guardian WWW.THEGUARDIAN.COM Resolution Foundation report suggests parties are dodging the economic challenges facing the country   Net migration is more than two and a half times the 2010 figure despite a string of Tory pledges to reduce it Immigration: how 14 years of Tory rule have changed Britain – in charts | General election 2024 | The Guardian WWW.THEGUARDIAN.COM Net migration is more than two and a half times the 2010 figure despite a string of Tory pledges to reduce it    
    • Will get them done asap My job changes week to week so at the time I didn’t know. 
    • You will probably get a couple more reminders followed by further demands fro unregulated debt collectors with even increasing amounts to pay. They are all designed to scare you into paying.  Don't. It's a scam site and they do not know who was driving and they know the keeper is not liable to pay the PCN. Also the shop was closed so they have no legitimate interest in keeping the car park clear. So to charge £100 is a penalty as there is no legitimate interest which means that the case would be thrown out if it went to Court.  Keep your money in your wallet and be prepared to ignore all their letters and threats. Doubtful they would go to Court since a lot more people would not pay when they heard  MET lost in Court. However they may just send you a Letter of Claim to test your resolve.  If yoy get one of those, come back to us and we will advise a snotty letter to send them.  You probably already have, but take a look through some of our past Met PCNs to see how they are doing.
    • Hello, been a while since I posted on here, really hoping for the same support an advice I received last time :-) Long, long story for us, but basically through bad choices, bad luck and bad advice ended up in an IVA in 2016. The accounts involved all defaulted, to be expected. In 2018, I got contacted by an 'independent advisor' advising me that I shouldn't be in an IVA, that it wasn't the solution for our circumstances and that they would guide us through the process of leaving the IVA and finding a better solution. I feel very stupid for taking this persons advice, and feel they prey on vulnerable people for their own financial gain (it ended with us paying our IVA monthly contribution to them)-long and short of it our IVA failed in 2018. At the same time the IVA failed we also had our shared ownership property voluntarily repossessed (to say this was an incredibly stressful time would be an understatement!) When we moved to our new (rented) property in August 2018, I was aware that creditors would start contacting us from the IVA failure. I got advice from another help website and started sending off SARs and CCAs request letters. I was advised not to bury my head and update our address etc and tackle each company as they came along. Initially there was quite a lot of correspondence, and I still get a daily missed call from PRA group (and the occasional letter from them), but not much else. However, yesterday i had a letter through from Lowell (and one from Capital One) advising that they had bought my debt and would like to speak with me regarding the account. There will be several.of these through our door i suspect, as we did have several accounts with Capital One. Capital One have written to us with regular statements over the last 5 years, and my last communication with them was to advise of of our new address (June 2019), I also note that all of these accounts received a small payment in Jan2019 (i'm assuming the funds from the failed IVA pot). Really sorry for the long long post, but just thought id give (some of) the background for context.... I guess my question at the moment is.....how do I respond to Lowell...do I wait for the inevitable other letters to arrive then deal with them all together or individually...? Do I send them a CCA?  Many thanks
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I don't want to be a pain in the bum, but once again realised this is Pinky's thread and really should be kept free of other issues.

 

suzie - have you got a thread you can link to so you can get personalised help rather than it getting lost on here?

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Is the requirement for registered address etc not a fairly recent one? I only ask as we used to do websites for a national company and it was only in the last 2/3 years that we were told to add on those details to all sites (and they were told to add it to letterheads).

 

Or am I thinking of something completely different:confused:

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Ahh, that'll be why it was dinging with me, because it was more recently updated to include websites which is what we were dealing with.

 

I had to go round making up new pages to go on dozens of sites and it bored me silly, which is why I remembered it being in recent years:rolleyes:

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  • 1 month later...
I have a question on DNs.

 

On a credit card how many payments must you miss before a DN is issued?

I was defaulted after one part missed payment BUT I had written to them saying that I was in financial probs so i would be paying considerably less than the due amount. They said to help me they needed to terminate my account before they could discuss reduced payments so therefore needed to issue a DN straight away!!!

Does this sound right?

 

m

 

At least four of my cards did this, but they did all accept reduced payments.

 

Although there is a time that they should wait before defaulting (3 months is springing to mind for some reason?), there is nothing to stop them doing it sooner - it's just not exactly fair play on their part.

 

Essentially the moment you have missed a payment for whatever reason you have broken the terms of their contract (assuming of course that they have one!) and they can then start the default process.

 

Of course as DD says this could be their way of getting you to court sharpish, but it does rely on them a)having an agreement, b) having sent a valid DN and c) having sent a valid TN. I'm sure I'm not alone in not having a single creditor whose managed all three;)

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If they are demanding full payment it is generally taken that that is a termination as they should not be taking that action unless a valid DN has been issued. It also removes your right to pay back small chunks every month as stated in your t's and c's, which is another pointer towards the agreement being kaput.

 

It is termination in all but name;)

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I'm in exactly the same situation with Halifax/Wescot. DN from Halifax (also remedy date 14 days later) and, today, a letter from Wescot demanding full repayment. AFAIK they're acting for Halifax ("We have been instructed by our client to collect the above outstanding balance on their behalf...") but I would think it still counts as termination because of the demand for the full amount.

 

If they're acting 'on behalf of their clients' then you can only assume that that's what Halifax have told them to do really can't you.

 

I do agree with previous posts though - check who actually owns it and deal with them!

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The accept or not argument has been done to death and not reached a conclusion. I don't agree that there is a need for a layperson to have to agree to a termination (how the hell would we know that was necessary unless we knew contract law, and what exactly would happen if we said, 'sorry, but I don't accept your termination?' Would they just shrug and give in?!), but other people feel just as strongly the other way - it's up to you I'm afraid:(

 

And yes to your first statement!

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Also if it states within 14 days then technically they've still not allowed enough time. Within 15 days would be ok, but within 14 suggests you have to pay before the 14 days are up.

 

It's a bit tenuous but if you can add it to a few other things it all adds weight to your argument.

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2 working days for first class, 4 for 2nd class (more likely)

 

therefore date of service for first class would be Monday 23rd - 14 days start from tuesday 24th

 

if second class date of service would be wednesday 25th and the 14 days start from thursday 26th

 

these dickheads increase the days to 17 and then post on a thursday

 

god if they had brains they would be dangerous!!

 

also always keep and check the envelope- it may contain a later poststamp

 

in these organisations it would be as rare as hens teeth for a letter to enter the postal system on the same day it was written!

 

I can beat that - Robby Way sent me a letter (2nd class) dated the 16th of November which arrived.....16th November! Now that's proper customer service that is:rolleyes:

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Ok, with the charges thing on DN's - how does that work exactly??

 

Is it that if you have ever received a penalty charge then in turn that will mean your DN will state the wrong amount and so will be cack, or is it specifically that the arrears shown must include charges (ie it should only show your min payment plus interest, but instead shows min payment plus interest plus a number of £'s of charges)?

 

I've never quite got my head around this and also not seen a straight answer to similar questions.

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  • 1 month later...
The point i was making in this statement.

(lawfully or unlawfully one party cannot terminate only a court can do that

If they lawfully terminate and then claim the benefits of s88 then it is still up to the judge.

 

my case for example they went for possession but the judge suspended it.

they had a right under s88 but the judge didn't grant what they wanted,

so effectively the court ordered that the agreement went on.

carry on making monthly payments same terms and conditions.

 

I think possibly you may be getting a little muddled with this - they can still have terminated the agreement (obviously as they've gone to court with it), but the judge doesn't have to allow them to do what they want off the back of that termination. If their request for whatever - full repayment, possession etc - doesn't seem fair or reasonable, for instance you've made every effort to sort it out and they've obstructed you the whole way (and providing you have that elusive fair and reasonable judge!!) then I don't believe they are bound to allow the creditors carte blanche simply because they've followed the rules of default and termination.

 

ps - I think you're right about the aftershave DD, I can smell you from here. Old Spice isn't it??:D:D

 

edit - just realised DD has said this in the first part of his post:rolleyes: Must remember not to post before I've fully woken up:)

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Isn't it against OFT guidelines to have it with two DCA's at once? I realise they don't give a t**s about guidelines, but it may be worth a quick letter to tell them to pick a party to work with!

 

No idea about charges as I need to look into this for myself - we have several grand (I say 'we', what I actually mean is OH as I ran my accounts well until going broke:rolleyes:) owing and I must get on top of it!

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If you're even vaguely thinking of this DO NOT do anything with any DCA's - only with the OC.

 

Even if a DCA does accept it, the likelihood is that the OC will simply turn around and say that they did not agree to it and the rest is still payable.

 

Also, if you do an F+F make sure you make it very very clear that the debt is wiped out and will not be chased by them or any other company at any time in the future, and that you need that in writing from them.

 

I do have a very good letter that BRW penned for me if you decide to try this option. It didn't work with a single one unfortunately, but I was making very low offers....

 

edit - one thing I have been thinking about doing with the banks that OH has substantial charges on is making an offer using those charges. For instance, one of his cards with an enforceable cca is about £7k, but PPI alone comes to about £6.5k and then there's charges of about £1.5k on top. I'm toying with the idea of saying to them that I can either start the claim for charges which will be time consuming for both of us and probably very expensive for them, or they can zero the debt and in all likelihood save themselves about £1000 and a hell of a lot of paperwork. Knowing how illogical the banks are they probably wouldn't go for it, but I'm looking into it all the same.

Edited by lexis200

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First of all, I'm sure you know already, but if not make sure you keep the envelope that letter came in (and do the same for any other letters!). The more letters you have showing how they act the better, if not for court then at least for saying to them 'I can show how unreasonable you've been so lets agree something or I'll be taking this to TS'.

 

The delay in writing/sending etc is a standard tactic. I don't think I'd be inviting court action when they have a valid agreement and DN unless you actually want the finality/certainty of a CCJ. I can see how that may be tempting given the run-around you're getting, but just have a think before putting that idea in front of them.

 

If Lowells have bought the debt from SD then why are they saying that neither they nor SD think you're in dispute? Surely if SD have sold the account then what they think is now irrelevant, or have I missed a step somewhere? I think the previous posters are correct and you need to send a letter to one and cc the others asking exactly what is going on, and also stating that until all three answer (and more importantly until all three of those answers correspond!!!) then no-one will be paid.

 

You could put something along the lines of 'I will keep the money that would be used for payments aside, and when you have given me the courtesy of an answer the owner of the account will have these payments forwarded and a payment plan can then be agreed upon'. This at least shows willing on your part and should any of them decide to take court action then that coupled with the mess they've got this into should put you in a favourable light.

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I largely agree with Lexis here - but I do think you need to be careful about admitting to owing anything at all. Perhaps say somethinbg like "I shall keep payments aside to pay anything legally recoverable" ?

 

Can someone else help with a better legal wording that protects the debtor's interests in this?

 

BD

 

True if there are issues regarding enforceability etc., but I thought the agreement and DN were kosher, so there wouldn't be much point trying to be cagey as you've nothing to gain (or lose).

 

Just had a look on littlewoods site and this is on their credit accounts page

 

Littlewoods

 

so I think the 0% is correct unless you had another specific type of account...

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I see the Shadow has just made the same point as me - but much more succinctly;)

 

I would send a longer letter - identical one to all 3 showing cc to the other 2 along the lines:

 

1. I took out a cca on date for £amount with OC name.

2. I was advised by OC name on date that the debt was (assigned/passed) - use word in OC's letter - to DCA1.

3. I was then advised by OC name on date that (whatever next letter said) to DCA2.

4. I believe I am now being pursued by both DCA1 and DCA2 for payment of the same alleged debt, which is contrary to OFT and FOS guidelines.

5. I require all 3 of you to advise me jointly and severallyI'd probably leave that out. They've not helped you with any suggestions so make them work out how they need to sort this out! of the correct status as you believe it That gives them a get out (I'm sorry frettful, but we believed we were correct in telling you xy and z...')of any debt which may be outstanding in respect of any debt taken out or any CCA agreed by me on date from OC.

6. Until I have received confirmation from all 3 and have an identical position stated by all 3 of you, I shall enter into no further communication nor make any further payments but shall retain any payments which may be due pending a resolution as outlined above.

 

Change the words to suit - but keep the message as intended.

 

Good luck

 

BD

 

I'm not too sure you can start with 'I took out a cca' then change to 'alleged debt', especially if they have an agreement which kind of blows the alleged bit away?? Perhaps if you want to keep the alleged bit in you could amend 'took out a cca' to 'applied for an account' or similar.

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  • 4 weeks later...

Hey Pinky, just wondering how your CRA fights are going at the moment? Just read through the last 15 or so pages after not being on for a while and I've only spotted one or two posts from you:eek:

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Nice of them to tell Cabot that that was what happened but not bother to tell you:rolleyes:

 

I would just write something along the lines of

 

'As I stated in my earlier letter, until each company has informed me of the status of this account I will not be corresponding with any of you. I am still awaiting a reply from one company, and I have yet to ascertain whether all responses match.

 

I will contact you only when I am certain of who owns this account.

 

Love and kisses

 

Frettful'

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