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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Enforcable cahoot cca what happens with PPI?


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Hi

I have had my CCA back for Cahoot, and looks to me to be enforcable everything seems to be there. My question is I have PPI on this loan, and i am about to offer them a reduced montly payment but I need to sort out the PPI first as I dont believe I need this, as it didnt help me out when i needed it, can I claim it back? Stop paying it? It costs me an extra £22 a month on top of the loan. Any advice would be appriciated.

 

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if you want to reclaim PPI, have a read here on the ppi forum:

 

Payment Protection Insurance (PPI) - The Consumer Forums

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

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Thanks for your reply IdaInFife, I have had alook on the PPI forum but all i can find on there are cases where people are trying to claim back PPI from miss sold ones, what i am asking is I want to make reduced payments can I ask for the PPI to be cancelled before i start making payments as my loan including PPI is about 8k if i take off the PPI its only 6k I would rather be paying reduced payments only againts what I owe and not the PPI when it didnt help me in the first place.

 

Thanks

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  • 2 weeks later...
Guest Old_andrew2018

You only need to write giving the required notice, if any is required

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Hi there old_andrew2007, thanks for that, I have sent them a letter with a offer of reduced payment and asked for the PPI to be stopped, not sure why but they sent me a letter back to say that they are dealing with my complaint :confused: so just waiting now.

 

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