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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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High Court Enforcement Bailiffs(HCE)


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Hello, I hope I might be able to get some advice?

 

My husband has had a letter from a company calling themselves HCE, which is bailiffs called High Court Enforcement.

It is regarding a vets bill, which initially we contested with the vets, then heard no more untill they had a claim against us.

 

Anyway these bailiffs have left 2 letter, stating that the removal of assets will take place with or without our presence at the property.

 

The last letter my husband received, included a walking possession agreement with it, listing my car + keys & log book. I'd like to say that the car is soley mine and in my name & nothing to do with my husband at all. Also no one has signed any aggreement.

 

I have emailed the company 5 times requesting an installment plan, as this is stated on their letter. I haven't had a single response.

I emailed as through experience of using this site it is advisable rather than call.

Can anyone advise as to what to do next.

Thank you

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Hello, I hope I might be able to get some advice?

 

My husband has had a letter from a company calling themselves HCE, which is bailiffs called High Court Enforcement.

It is regarding a vets bill, which initially we contested with the vets, then heard no more untill they had a claim against us.

 

 

Did you defend the claim or did they obtain a CCJ by default?

 

S.

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No unfortunately we didn't defend the claim. So it was by default.

 

Ok did you receive the details of the judgement? I would have expected it to give you a chance to pay off the judgement within one month which would have meant no CCJ being registered against yourselves and no further action.

 

You'll need expert advice on balliffs, I'd suggest a post in this forum click here> for expert advice on the next step with dealing with them.

 

Edit: I dont think they can seize goods in your name if the claim and CCJ was against your husband but I wouldnt want to mislead you as I'm no expert and baliffs are serious.. please post in that forum and they will advise what the baliffs can and cant do and how to best deal with them.

 

S.

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