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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Overdraft Problem


Supernatural1987
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Ok i dont know if this is the right place to ask, im with Nationwide and as this current situation with jobs , i havent worked since novemeber and i had an overdraft of £300 now i never got a letter stating they were taking it off and now ive had 2 thretening letters even though i did respond to the first via email i now got a new one today to say if i dont pay the £300 by april 3rd they are sending me to court, now is there anyting i can do i was hoping i could write to them, im sure theres lots of people out there thats is way more debt than me thats also out of a job, i did offer them in my email £10 a month for now until i can pay it off, but i never heard back from them, and im really starting to worry, i really am scared there going to send me to court or debt people are going to turn up at my house, so what i was wondering is there anything i can do, as im jobless surely they shold be happy with me paying £10 a month at least its something isnt it?

 

But any help i would be grateful, i really not a phone person nor going into a branch if i can help it, id rather sort it out via mail to them

 

Thank - you

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if you have written to them making an offer then start paying it and keep doing so regardless to what they say.

 

dont worry about DCA's turning up at your door, they have NO LEGAL POWERS to do so.

only a bailliff can do that & thats after its been to court which is a VERY big IF , if at all.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well ive wrote the letter i sent in an email so im going to post that off tomorrow and see what they say, Surely they know the problems with jobs and stuff, and ive been payin my fee's even if they are only like £4 a month but still its frustrating, :( hope i can get it sorted.

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Have you tried ringing Nationwide? I have a much bigger overdraft than you and they sent me a letter giving me 7 days to pay it back, which I couldn't do.

 

They agreed to a set amount a month that I can pay and my overdraft reduces by that amount each month until it is paid off.

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