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    • Thank you. I'm going to say that the photographs really don't say very much and once again it's a real shame that you didn't take lots of photographs of all the issues including the Windows and the state of the inside of the room. You can certainly bring a claim here if you want and we will help you but I'm really not sure of your chances of success. It sounds to me as if the manager you spoke to was dismissive and nothing was particularly agreed or admitted. If you want to bring a claim then I would start off by establishing a paper trail where you point out the things that were wrong and the fact that you discuss this with the duty manager who appeared to be dismissive. You could ask them then in general terms if they have any proposals to make. I think you're in weak position. I don't think you should start threatening them with legal action or anything at the moment and even if you did bring a legal action for the full amount I would probably advise you to negotiate a settlement of maybe 50% – if you're lucky – at mediation. Have you tried putting up Google reviews and reviews on trust pilot? This could also be a good way to start. I'm very sorry but when you deal with these kinds of issues then you need to collect evidence as quickly as possible. It is the first thing you always do when there is a poor hotel, a stone in your cornflakes or a motor accident. I'm afraid that you have to think this way and maybe it doesn't come naturally – but having run the consumer action group for 18 years, this is rather second nature. If you have any phone calls with them then you should read our customer services guide first and then confirm any admissions they might make in writing.
    • Starmers election winner    My dad was a toolmaker 🤣😂🤣   Sunaks election winner    I was a deprived child I didn’t have Sky TV🤣😂🤣   and Davey just makes a complete idiot of himself    Only Reform worth voting for ,follow the French at last they are seeing sense  
    • What is the value of the claim? Please can you post up the claim form in PDF format
    • Hello , sorry of this is in the wrong place. I have received in the post a County Court Claim claim form.  This relates to MYJAR and issued by TM Legal relating to a payday loan issued 11/2017, subsequently they issued a default notice 09/2018. The debt isnt on any credit reports.  4/4/2024 I had an email saying a Letter of claim was sent - this was not received , i replied to say I believed the debt was statue barred their response We are aware that the correspondence you have sent, is in a format that is circulated on consumer-based websites whereby debtors are encouraged to use the templates in order to avoid repayment of their debts. We do not accept that the contents of these templates bear any particular relevance to your case. For clarification, in line with the Limitations Act 1908, no claim may be brough after a period of 6 years from the cause of action. The cause of action in this instance is the Notice of Default served upon you by the original creditor on 24th September 2018. As such, the account is not Statute Barred. 10th June 2024 I have received a county court claim form and now i am unsure what to do next and how to complete and respond, I do not want a CCJ. Please help 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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We are behind with our council tax amongst numerous other things (lack of work) and are being assisted by a debt advisor at CAB in the meantime the council tax bill was passed to Rossendales who promptly left a bailiffs note in my letterbox when I was out. I assumed this was a court bailiff although I'm now not sure and contacted the deliverer, he arranged to visit me, listed items and I paid him a percentage of the council tax plus his fees (£120), I then filled in the form and budget sheet offering to pay £120 a month (the c.tax was £740), I have now (2 wks later) received two letters, one rejecting the offer and threatening to send a van for collection and the other, that £34 per week will be added to the bill which I can ill afford.

What can I do?

Edited by oh.for.a.lottery.win
Hadn't finished typing.
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ops try again

 

you hit the submit box too early!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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. I assumed this was a court bailiff although I'm now not sure and contacted the deliverer, he arranged to visit me, listed items and I paid him a percentage of the council tax plus his fees (£120), I then filled in the form and budget sheet offering to pay £120 a month (the c.tax was £740), I have now (2 wks later) received two letters, one rejecting the offer and threatening to send a van for collection and the other, that £34 per week will be added to the bill which I can ill afford.

What can I do?

 

Have you got a copy of the items listed?

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Invalid levy and trying to obtain money by deception.

 

Form 4 complaint ?

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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I've kept other debt collectors at bay with letter templates from this site (telephone harassment & doorstep collectors) although one of them is persevering - Mercers who have attempted to disguise themselves by using a couple of other names, though I'm thinking of taking a leaf out of someone else's book and doing a very un-ladylike thing and answering the phone with "f**k o*f" because quite frankly after three months of phone calls I've had enough of these jokers, anyway, point is I'm not sure if this bailiff from Rossendales is actually a court bailiff, I may have been suckered in by the name "bailiff" but "£34 due every 7 days, as per our client guidelines" does concern me, I don't have a magic wand, if I did I'd incinerate all debt collectors!

I can include a copy of the letters if that is of use.

Edited by oh.for.a.lottery.win
sorry, frothing at the bit - mis-spelt again
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Well it's a funny thing..

 

If a bailiff wants to rely upon a wpa to recover goods, or regain entry by force, the wpa needs to have been signed by the debtor, now it's possible that a bailiff could write on it "refused to sign", but that would be a bit thin, especially if he has no other proof of peaceful entry.

 

But, if there is a wpa in existence, then you would have had a copy.

 

Since you haven't, it suggests that the bailiff has no evidence of entry.

 

If he has made a list, then theoretically he has seized, but unless he's generated paperwork for that seizure, he could just have easily peeked through the window.

 

Do you see where I'm going with this?

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