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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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unknown Carter CCJ for Tesco Credit Card - set aside help please


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Update:

 

DN received (and expired!) and termination of account received.

 

LBA expired .... no response so the claim goes in next week.

 

Have asked for void or unenforceable with damages (for DN), return of charges and costs.

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Hi Guys.

 

I have been reading the blog with great interest and excitement. I have 2 credit cards M&S £11,000 and Egg £7000 and I think they are both unenforceable. The M&S mastercard I have had since about 1988 when it was a chargecard and then automatically was 'upgraded' to a mastercard and the Egg card I have had since 2002 I think.

 

I came across a company called Credit Issues who, for a fee, were going to deal with my case but I was a little weary of handing over £450 (fees) and there were additional charges of £1000 I think if they won. Loads of small print on their paperwork and I got scared and then came across your site.

 

I wonder, has anyone had dealings with Egg & M&S before and with what success. Also can anyone recall the Chargecard automatically upgrading to a credit card or did I dream that bit.

 

I have found on your site the two letters I need to send thanks. Just one question which worries me is that if I am sucessful after the 2 letters - do I actually have to go to court etc ....

 

Thanks very much, all advice is so welcomed, my minimum payments are totally £500 pm and life is really hard at the moment (like it is for most I know)

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First thing to do is scan the agreements (both sides if applicable) and post them here. Then we can comment unenforceable or not.

 

You say two letters ?? ....... you'd be lucky to get anything to court after 10 letters !!!!! The likelyhood is .. Yes you will have to go to court.

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Thanks for the advice, I will post the agreements when I get them. I am a bit scared about going to court - would I be allowed to ask someone to go for me, to represent me - I know I would go to pieces if I had to go to court. Do credit card companies settle before court do you know?

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Tesco have now passed this account to Triton for collection on their behalf. Think I better SAR Tesco to see if I can get postage details of the Default Notice as its possible they did not leave me with the full 14 days to remedy.

 

Anyone know what Triton are like to deal with?

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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  • 1 month later...

I had a few demands for payment from Triton. Today I recieved a posh looking letter from Green & Co Solicitors who say Triton and in turn Tesco have demanded payment and I have failed to comply. They will now commence court proceeding unless I pay up within 7 days.

 

They have not answered my SAR so far, should I advise them that the account is in dispute as it contains unlawfull charges that I wish to claim back?

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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  • 1 year later...

All has been quiet for a while..

 

 

.however Fredickson and Bryan Carter Solicitors started to send me payment demands in April 2010 as I was moving house.

 

 

Unknown to me a pile of letters have built up since at the old address and have just been forwarded to me by my former landlords estate agent.

 

 

To my horror there was a letter from Northampton County Court,

 

 

Bryan Carter have made a claim against me on the 10th August and my 14 days to respond have gone.

 

 

I did not get the claim letter until today as it was sent to my old address.

 

I have no idea what to do now, can somebody please help.

 

I did not inform them of my change of address,

however Bryan Carter's have been sending me letter regarding another debt for the past 4 months to my current address.

 

 

I guess they found that from a Credit Agency or Electoral Register.

 

Thanks in advance.

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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Bryan Carter have made a claim against me on the 10th August and my 14 days to respond have gone.
If a judgement has been made you can apply to have it set aside on the grounds that the papers were sent to an old address & as Carters knew your new address they must have made another clerical error.
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Thanks for the quick response cerberusalert. How do I find out if a judgement has been made? Is this something that would be sent to me? Obviously they will send it to my previous address if this is the case.

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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I just called Northampton Court and they informed me it went to Judgement on the 2nd of September. Does this mean I now have a CCJ?

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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I've just checked my Credit Report and there is a Judgement from Northampton CC. I will wait until I recieve a letter from Carter's before a try to get it set aside. Do you think the following reasons would be enough to have it set aside:

  1. The court papers were sent to my old address
  2. I was out of the country when the papers were delivered
  3. The amount claimed is wrong as it contains late payment and default charges

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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I also meant to ask if its worth telling DCA's of my new address in the future to avoid this kind of thing happening again, rather than avoiding them and letting them work it out for themselves?

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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Do you think the following reasons would be enough to have it set aside:
Yes.
I also meant to ask if its worth telling DCA's of my new address in the future to avoid this kind of thing happening again, rather than avoiding them and letting them work it out for themselves?
That's up to you but remember they'll be able to hassle you by post and more than likely 'phone too when they manage to obtain the number.
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I have just received the Judgement Papers from Northampton CC, whish were forwarded to me from my old address.

 

 

I am currently trying to fill out a N244 Form to try and get this set aside.

 

 

In section 3 I have wrote the following:

 

 

I ************** intend to apply for an order (a draft of which is attached) that The Default Judgment entered

against me be set aside and a re-hearing ordered.

 

because

 

The claim form did not come to my attention because the claim papers were sent to my old address, when the

claiment knew I had moved house and had a new address. At the time when the claim was made I was also away on

holiday. As well as this I also believe the amount claimed is significantly wrong as it includes illegal charges and

interest added is not as stated in the Consumer Credit Agreement.

 

and in section I am asked to, 10. What information will you be relying on, in support of your application?

 

Do I need to provide proof of my current address (bill or tenacy agreement) and past letter from Bryan Carters to my current address? Do I need to provide anything else?

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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This may help a bit, it's mainly used in the Bailiffs forum so some bits may not be pertinent. Q3 in particular only needs a brief Description - Applying for Set Aside of CCJ No XXX and expand the reasons in Q10.

 

N244 Form:

 

Name of Court - where CCJ was awarded

Claim No - CCJ number

Warrant No - leave blank

Claimants Name - name of Claimant as entered on CCJ

Defendants Name - name of Defendant as entered on CCJ

Date - when you filled this in

Q1 - put your name in here

Q2 - tick relevant box

Q3 - a brief description - you are applying for Set Aside because you never knew you had a CCJ until a High Court Enforcement Officer arrived. If applicable ask for case to be transferred to local Court

Q4 - tick No

Q5 - tick at a hearing

Q6 - leave blank

Q7 - leave blank unless relevant

Q8 - District Judge

Q9 - Claimant & Defendant

Q10 - needs expansion of Q3 - better done on sheet(s) of paper with each point bulletted. Remember to copy of Staement of Truth on to last sheet & sign + date. Tick sateemnt of case on form and again sign + date

Q11 - fill your details in

 

Send form to Court where CCJ was awarded with appropriate fee - £75.

 

Claimant is entitled to oppose your application but in most cases this can be disregarded.

 

PT

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Thanks PT.

 

with regards tp Q10; should I simply explain that I was living at different address and that I believe the amount claimed to be wrong? or do I also need to provide any evidence at this point?

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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Thanks PT.

 

with regards tp Q10; should I simply explain that I was living at different address and that I believe the amount claimed to be wrong? or do I also need to provide any evidence at this point?

 

Q10 is an expansion of the brief details you put in Q3. So if the original docs were sent to a different address to your present one then say so - include any relevant dates, also include any info if you advised the Claimant you had moved as a favourite trick is to use an old address.

 

If you also think the amount claimed - not costs - is wrong then also say so and include your reasons for saying so. This on its own will not be sufficient for Set Aside but coupled with everything else may well help.

 

PT

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