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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Robbinson way! chasing old HSBC joint business loan


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Well... 'phone calls continued, but bought the TrueCall device :D so blocked their calls... such a great bit of kit!

 

Got letter last week saying they are going to pass the account over to their door step collectors :eek: I'm guessing the letter for Mr X is the same....

 

I know they have door-step collectors, but can they send someone if I haven't confirmed who I am? Do they have to make an appointment or can they just turn up???? :confused:

 

By law they can turn up but only to ask for directions or similar - they cannot and have no legal right to enter your property. If anything just ignore the door and wait for statute barred (6yrs after last payment).... the doorstep collectors have no rights, you politely tell them to leave from an upstairs window. Remind them if they do not then you will call the police and have them removed under trespass - you have to warn them first then you can call the police and say you're scared as there are men/a man at your door refusing to leave.....

Edit - ** only certified bailiffs ** Think of these **** as vampires - once you invite them in they can then legally enter through an opening (window/unlocked door etc) so never ever let or invite them in! If you open the door and they shove a foot through then bad luck, thus I suggest you speak from upstairs window or ignore em! If they are not certified bailiffs they cannot enter - period. Edit - ** thanks to questioning for this fact #16 **

 

If they start to peer thru letterbox spray air freshener in their face (from a distance) - this gets rid of them!

 

Edit above - was a flippant remark.... obviously don't spray anything in anyones face :-?

 

HTH ;-)

Edited by never-in-doubt

Stick to Facts ------ Facts don't Lie

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I think you're wrong about this info you've given.

A door step collector has no rights and cannot enter your home through an opening if you have previously let them into your property.

It is only a certified bailiff that has such rights not a DCA's door step collecting agent.

 

Yes sorry, you're right but still the same outcome, they have no right of entry!

Stick to Facts ------ Facts don't Lie

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Spraying air freshener in someone's face, whether from a distance or not, is a stupid, dangerous thing to do. CAG does not condone assault. Open the door and tell them they have 30 seconds to leave or you will call the police.

 

LOL get a grip - its a joke and if you can't see that then wash the air freshener out your eyes confused-smiley-013.gif

Stick to Facts ------ Facts don't Lie

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You are the one that needs to get a grip. If it was a flippant remark it was in very bad taste and someone could have taken you seriously.

 

flippancy is my forte.....

 

seriously, its one of those expressions similar to 'i'll kill him' - the person doesn't actually mean they will kill them do they? Jees.... one ponders whether my taking alcohol intovenously is necessary (in volume) to get over such seriousness of said offence :eek:

Stick to Facts ------ Facts don't Lie

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