new here.in way over my head.

[jojobhoy]

hi im new here and was wondering if theres a guide anywhere showing how to go through the process of reclaiming bank charges.

 

had a look but cant see anything.

cheers jojo

[Michael Browne]

Welcome.

 

his where you start

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Before you start please have a thorough read of the FAQs (there's a Step by Step guide here too). You may want to print these out to refer to later

 

Then look at other threads in your bank's forum, so as you know what you can expect to happen

 

You need to spend 2 or 3 days gradually getting your head round everything.

 

There's a lot to take in, but it's time well spent and will ensure that you succeed in your claim without problems

 

This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank's forum and post your progress and any questions there and you'll get plenty of help

 

Good luck

[jojobhoy]

thanks chief.