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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Yup, but they do it anyway.

 

In this case I dont think they have sold the debt, just appointed a DCA to work on their behalf. Fredrickson's are the second to chase me for this. The other being DLC/Hillsden's. I am assuming that DLC have passed it back to Egg hence the intro from Freddies.

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  • 3 weeks later...

Toxic,

Hope you don't mind just a quick question,i have a thread set up for my case with egg and it now looks very similar to yours,ie cca doesn't look enforceable,now they've got capquest working on their behalf.

 

Did you just send a letter to the dca telling them the acc was in dispute ?

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I did send the DCA a very strong letter detailing the dispute and also the 8 OFT guidelines from their Debt Collection Guidelines document listing all their, DLC and Egg's breaches and told them that I invite them to take me to court where I would present these to the judge along with my case for non enforcement. They wrote back very quickly saying they have contacted their client (Egg) and will not pursue me until they have had a reply. That was two weeks ago

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Thanks for the reply.

This is a link to my thread and i'm at the same stage as you guys. I won't take up too much space as its important the threads don't get distracted but we can get a good look at each others various stages as it looks like we've all got the "unenforceable cca".

Question though ! Does anybody have links to threads where people have contested egg cca's in court on the basis of approved limits etc ? I understand there's a big case coming up soon with a member of the cag team against egg but can't find it anywhere.

 

http://www.consumeractiongroup.co.uk/forum/egg/212751-otter-egg-2000-cca.html

 

Edited by blueotter
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what you are looking for is post 1191 by pt2537 at http://www.consumeractiongroup.co.uk/forum/legal-issues/188093-egg-credit-agreements-what-60.html, which makes clear that the case is in legal process. This was posted on the 7th September and to the best of my knowledge is the last thing posted on the case. When there will be a decision isnt clear at all. In any event, whoever wins at this stage might well appeal (could Egg afford not to if it went against them?)

That is the only one that I know of, but if anyone knows of any other threads on the same issue, please let us all know.

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  • 2 weeks later...

UPDATE:

I have recieved a breif reply from Fredricksons stating thus:

 

"We refer to recent correspondence in this matter. Please note that we have been instructed to take no further action against you and have therefore closed our file"

 

Yours Sinsearly

Does this mean Egg have given up?

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