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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Credit Security, Callserve and the Old Court House?


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After that one I got a -' we know times are hard so we haven't taken you to court yet to give you a bit longer', followed by' this is unacceptable you have 7 days or else' followed by............................nothing

If you can keep you head when all of those around you are losing theirs try parking your helicopter somewhere else

 

 

The PPI Saga

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MY thread is long It started out with Lloyds via MHL and Apex I think. CSL is fairly recent and even I had got bored of it all by then so I am not sure if I mentioned all of the letter CSL sent.. It takes a little time but let CAG take some of the stress away. We all know how you are feeling we have all been there at some point thats what drove us to CAG in the first place

 

I have had CSL on the case with other debts often as a second line sent by another DCA every time they have just gone away and so far I have yet to see a story on here where they didn't. No-one can gurantee what a DCA will do in your particular case but CAG gets a good idea of which way the wind ios blowing with each one :-)

If you can keep you head when all of those around you are losing theirs try parking your helicopter somewhere else

 

 

The PPI Saga

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Hi BD

 

I have just read the thread you have sent me, and I think I am now scared out of my wits!

 

FDAO

 

Sorry - meant to do the opposite! RedVixen is right - CSL usually go away and unless they've bought the debt, no DCA can take you to court - only the OC can. It needs an absolute assignment (which happens when ownership of a debt is bought) for the DCA to take you to court without the OC.

 

Also see attached thread with more info on CSL and other DCA's.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?227592-How-ready-are-various-DCA-s-or-Original-Creditors-to-go-to-Court&p=2520642&viewfull=1#post2520642

 

BD

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HI BD, I have sent the sar and barely got anything back worth reading not to mention no default notices or notices of assignment. just not sure what to do next, but dont want to crash this thread which is so very useful, my thread on this makes good bedtime reading! feel like our lives are wasting away cos of this!

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