Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

just starting out **WON**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6446 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

sorry to be a pain but going through my statements i have int charges per month around 12.00 charges pm 12.00, charges unpaid items between 30 and 38 each and referal charges which ones can i claim for please help.

rbos prem letter sent 25th aug 06

give me 10 more days letter received 2nd sept 06

lba sent 7th sept 06

settled in full 7/10/2006

Link to post
Share on other sites

  • Replies 71
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

All charges

Over your O/D-which will appear like this 17DEC2005 A/C XXXXX 28.00

Card Misuse-35.00

unpaid items-38.00

 

I think anything that appears on your statement as CHG except any royalties fees-

Link to post
Share on other sites

At first glance it looks like you can claim for unpaid items charges, referral charges and probably card misuse as these are all penalty charges.

Interest charges are more difficult to calculate and you have to be able to show that the interest is charged on an overdraft that is due solely to unlawful penalty charges.

The other £12 per month is probably a service charge- but it seems a bit steep @ £12

Link to post
Share on other sites

do i need to break down items such as im claiming xxx for returned dd, xxxx for returved cheques, xxxx for card misuse. etc

rbos prem letter sent 25th aug 06

give me 10 more days letter received 2nd sept 06

lba sent 7th sept 06

settled in full 7/10/2006

Link to post
Share on other sites

i dont knowhow to use the spreadshhet for the refunds do i just overtype what vampires has done then it will calculate for me

rbos prem letter sent 25th aug 06

give me 10 more days letter received 2nd sept 06

lba sent 7th sept 06

settled in full 7/10/2006

Link to post
Share on other sites

hi guys sorry but i need some more help. been on spread sheet and worked out how many charges which is 6305.77. i'm just typing out my prelim letter and have come to the part you have taken xxxxx plus xxx which you have charged me in overdraft int. how do i work out what they have charged in overdraft int as in the statements it doent say.

rbos prem letter sent 25th aug 06

give me 10 more days letter received 2nd sept 06

lba sent 7th sept 06

settled in full 7/10/2006

Link to post
Share on other sites

really excited today as i've worked out all of the charges and it comes to 6,500.just sent my prelim letter today by recorded delivery. can't wait BRING IT ON AND LET BATTLE COMMENCE!!!!

rbos prem letter sent 25th aug 06

give me 10 more days letter received 2nd sept 06

lba sent 7th sept 06

settled in full 7/10/2006

Link to post
Share on other sites

just had a thought i sent off asking for 6,500.00. does that matter that its over the 5k advised to go to small claims court. was that excited i forgot about the 5k limit. anyone anysuggestions

rbos prem letter sent 25th aug 06

give me 10 more days letter received 2nd sept 06

lba sent 7th sept 06

settled in full 7/10/2006

Link to post
Share on other sites

just an update. got a letter off mrs s morrey today to say thank you for bringing this matter to their attention. it has been referred to the customer relations unit to be investigated and will respond to me in the next 10 working days. this will take them over the 14 days i gave them. do i stick to my timetable and send them next letter on the 5th september.

rbos prem letter sent 25th aug 06

give me 10 more days letter received 2nd sept 06

lba sent 7th sept 06

settled in full 7/10/2006

Link to post
Share on other sites

The RBS have done exactly the same to me, account sent to Credit Management Service/Centre. They closed my account down after merging a loan as well. And taking my money in my savings account.

I have been off work for over a year due to a car crash I have loan protection but due to them losing a sick line I missed one loan payment. This is the reason that they did this to me.

RBS are a shower of s***s, the hassle I have had trying to open another account and get my benefits paid direct to me has been a nightmare.

I even recieved a letter from another department saying that as a valued customer I could get a credit card with them.

Sorry to have hijacked your thread just thought I'd let you know that you are not the only one, as I thought I was till I found this helpful site.

PRELIM 18 Aug 06 - Business Account RBofS £735 - Reply recieved 12 Sept. Fob Off:mad:

LBA 1 Sept 06

Link to post
Share on other sites

From my understanding you can claim for the whole amount in letters, then if it goes to court you split it up into the small claim amounts. someone else will be able to give you the coorect method.

PRELIM 18 Aug 06 - Business Account RBofS £735 - Reply recieved 12 Sept. Fob Off:mad:

LBA 1 Sept 06

Link to post
Share on other sites

Is There Any Mods Out There Who Can Answer This. Have Read In The Q And A That Its Sometimes Better To Claim More Than Five Thousand Am I Right.

rbos prem letter sent 25th aug 06

give me 10 more days letter received 2nd sept 06

lba sent 7th sept 06

settled in full 7/10/2006

Link to post
Share on other sites

Hi Suzanne. Just read all of this thread and really hope this works out for you.

 

I'm just starting out and will be following this thread closely for guidance.

 

Cheers and good luck! :D

14/09/2006 - Data Protection Act letter sent to my bank.............here goes :D

28/09/2006 - Statements received through the post. Charges appear to be in the region of £2000 :eek:

04/10/2006 - Prelim letter sent for charges of £2037 :rolleyes:

Link to post
Share on other sites

Hi susanne007

 

check out Making a Claim

 

or Small claims

 

in fact just put small claims court into google..... or better still buy the lawpack on sale on this forum

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...