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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi Demo38 and welcome to the CAG.

 

Have a browse at your leisure and read the FAQ's. When you are ready to post, I'm sure you will get all the help may need.

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/

 

http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

 

 

If it is at all helpful, please tickle my scales.

 

Thank You

Edited by SOD'EM

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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Hello every one.Had an amuseing one today,had a post card through door today from AIC with a phone no of 0141 2283068 to get in touch so I rang the no gave the ref number ect was told they would ring me back, n problem would await there call.Very effiecient with in a few minutes I get a call I then go through the are you so and so its for security rubbish.I then asked what it was about and got told i owed them i think it was £98 i owed them.So of course ask how they come to this conclusion and apparently it was for some thing i had had on a trial basis from the net and did i have my card at hand to make payment so i told them no point as i cant make a payment as account is empty.Of course the bullying started you must pay today and luckily for me have dealt with these type of idiots in past so told him did he think i was stupid enugh to just pay some one who rings me up and demands it and asked how about him paying me instead i would give him a ring back could i have his number, of course he declined and said that further action would be pursued so ive told him i look forward to it as i dont owe the moneys and it would be interesting to see how they could get blood out of a stone.Any way told him im not paying a penny and was told this call is been recorded so told him brilliant as i would like to hear it when i see them in court and he proceeded to say goodbye then.I then decided to look up the company to see just how legit they were and what did i get come up in my search about three down was your good selves and read the forums comments ect and suddenly realised what a favour AIC had done me as i had found out where to go as i have for a long time had financial dealings that was not happy with and am now finding out i was correct in feeling that way so a big thank you must be said to AIC lol but in the same breath they need to be stopped with their intimidateing ways I was lucky,if i didnt know or was frightened by them it could have cost me a fortune.I must opoligies if im on the wrong page to introduce my self but im sure you will all get to know me as i have quite a few things i need to get cleared up so will be on here quite a bit researching and asking for advice so good to see there are still humans out there what a brilliant site I hope I can contribute as well as get help.May i take the oppertunity to wish everyone a merry christmas and a very properous new year

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Hi Cuddly again,

 

If you have dealt with these types before, then you should know by now.

 

NEVER SPEAK TO THESES EEEEEDIOTS ON THE PHONE!!!!!!.

 

Letters only........Sorry, had to be said.

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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