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    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Stacey V Halifax


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Hi

 

Just started process - Have been told by my wife that the unhappy postman has just delivered 52 letters from the Halifax - Have to wait for me to get home to total up :)

19.7.06 - Statements Received

22.7.06 - Prelims Sent (Recorded Delivery)

24.7.06 - Prelims Received by Halifax

02.8.06 - Standard Customer Complaint Letter Received

05.8.06 - LBA Sent (Recorded Delivery)

09.8.06 - LBA Received By Halifax

19.8.06 - 10% goodwill offer received

19.8.06 - 100% goodwill offer for small claim

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Hi

Now the fun begins.

Be sure to read the FAQ area and as many threads as you can, this has to be done the right way.

Good luck to you.:p

Sent Data Protection Act to Halifax 13.6.06

Daughters Data Protection Act sent to NatWest 5.6.06

Natwest sent statements on 24.6.06 Daughter owed £204.00 Preliminary ready to go.

Halifax sent my statements today(26.6.06) Owe me £1702.00

Preliminary sent on 27. 6.06.

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Hi strude

 

Thanks, i have & will continue to read the FAQs & threads, it seems a bit silly to me when people ask sooo many questions without reading the available FAQs & threads first.

 

Bit sad I know, but I'm excited just thinking about getting home & totalling up all those statements :)

19.7.06 - Statements Received

22.7.06 - Prelims Sent (Recorded Delivery)

24.7.06 - Prelims Received by Halifax

02.8.06 - Standard Customer Complaint Letter Received

05.8.06 - LBA Sent (Recorded Delivery)

09.8.06 - LBA Received By Halifax

19.8.06 - 10% goodwill offer received

19.8.06 - 100% goodwill offer for small claim

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Looked thru my statements,

£2575(+£270 over 6 years) for account1,

£108 for account2.

 

Halifax have sent me statements for

account1 going back to 1998 and account2 to 1994,

I HAVE read the FAQs,

Can anyone suggest the advantages/disadvantages of claiming for more than the last 6 years

(except of course the obvious advantage of getting even more of MY money back from the EDIT ********)

And how do I fill out a schedule of charges ?????

 

**Moderator note, post edited due to some libelous content.

19.7.06 - Statements Received

22.7.06 - Prelims Sent (Recorded Delivery)

24.7.06 - Prelims Received by Halifax

02.8.06 - Standard Customer Complaint Letter Received

05.8.06 - LBA Sent (Recorded Delivery)

09.8.06 - LBA Received By Halifax

19.8.06 - 10% goodwill offer received

19.8.06 - 100% goodwill offer for small claim

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Go get 'um stacey.

hope you got my reply to your PM.

Sent Data Protection Act to Halifax 13.6.06

Daughters Data Protection Act sent to NatWest 5.6.06

Natwest sent statements on 24.6.06 Daughter owed £204.00 Preliminary ready to go.

Halifax sent my statements today(26.6.06) Owe me £1702.00

Preliminary sent on 27. 6.06.

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Yes I did, Thanks Strude

19.7.06 - Statements Received

22.7.06 - Prelims Sent (Recorded Delivery)

24.7.06 - Prelims Received by Halifax

02.8.06 - Standard Customer Complaint Letter Received

05.8.06 - LBA Sent (Recorded Delivery)

09.8.06 - LBA Received By Halifax

19.8.06 - 10% goodwill offer received

19.8.06 - 100% goodwill offer for small claim

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...I HAVE read the FAQs,

Can anyone suggest the advantages/disadvantages of claiming for more than the last 6 years....And how do I fill out a schedule of charges ?????

 

Schedule of charges - have a look in the Templates Library, there are several version available, in Excel / Works etc.

 

You just input the charge name, date and amount and it works out the total for you, but will also show you the 8% interest which you can claim if your case reaches court.

 

6 year ruling - Well, this is somewhat unchartered territory for us, since most people have to rely on the list of charges (or copy statements) that the banks supply, which is usually just 6 years worth, so there are not many who have even attempted to look at this possibility.

 

We are of the opinion that the statute of limitations act (which would otherwise prevent you from claiming back beyond 6 years) is negated by the fact that the information (that charges were unawful) was either deliberately withheld from you, or that is was not known to the bank and thus was 'accidentally' withheld, but either way there is no real possibility that you could always have known you could reclaim them, so the 6 year rule can not apply.

 

This arguement has not been tested in a court - but neither has the issue of charges in general, so that doen't mean anything - so it is now up to to you... would you like to test the law, or are you primarily concerned with getting back the money you 'know' you can?

 

Let me add, this is by no means a ploy to suggest you might not be up for a fight - this is absolutely no pressure from us to push this issue, every individual has to work out what is best for them. I have read of users being paid sums that go beyond 6 years, but these were settled out of court again.

 

The disadvantage is obvious - you would really have a fight on your hands as the banks could pay you for the 6 years and leave the only argument as being the statute of limiations, and you would probably face them in court over this issue, which is clearly not everyone's cup of tea.

 

Have a read of these threads

 

http://www.consumeractiongroup.co.uk/forum/legalities/11227-limitation-act-1980-lets.html

 

http://www.consumeractiongroup.co.uk/forum/general/3598-do-you-have-charges.html?highlight=years

 

Also go to the Limitation Act 1980 which linked in the statute library. have a brief look through the Act and pay special attention to s.32 (1)(b)

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Thanks for the reply jonni2bad

You really cleared that up for me :)

FYI - the amount I could reclaim outside of the 6 years is £250, the amount within the 6 years is £2575 - me has to think, i think

19.7.06 - Statements Received

22.7.06 - Prelims Sent (Recorded Delivery)

24.7.06 - Prelims Received by Halifax

02.8.06 - Standard Customer Complaint Letter Received

05.8.06 - LBA Sent (Recorded Delivery)

09.8.06 - LBA Received By Halifax

19.8.06 - 10% goodwill offer received

19.8.06 - 100% goodwill offer for small claim

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  • 5 weeks later...

Hi all

 

Received 2 letters from the Halifax yesterday:

 

1) Goodwill gesture of £261 for a claim of £2700 - er.... No Thanks

 

2) Goodwill gesture of £108 for a claim of £108.....

 

I guess I should accept their kind offer of a full settlement for the smaller claim then?????

 

As my better half said "Tell them you will accept the £108 & tell them you will use it to pay the court costs for the bigger claim" :)

 

But seriously, I am guessing that if I accept the £108 it will have no bearing on the bigger claim, I don't want to accept it if they are playing tricks with me & I unknowingly mess up the bigger claim??

 

HELP APPRECIATED

19.7.06 - Statements Received

22.7.06 - Prelims Sent (Recorded Delivery)

24.7.06 - Prelims Received by Halifax

02.8.06 - Standard Customer Complaint Letter Received

05.8.06 - LBA Sent (Recorded Delivery)

09.8.06 - LBA Received By Halifax

19.8.06 - 10% goodwill offer received

19.8.06 - 100% goodwill offer for small claim

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Just as long as you keep your wording straightforward...

 

I accept the offer of £108 as settlement of the claim against account number XXXXXXX but I am only prepared to accept the sum of £261 as a partial settlement against the claim on account number xxxxxxxxx and will continue with my claim for the remainder.

 

Something along those lines........

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 6 months later...

Hi

 

Just started my war with Halifax, still waiting on my statements, they have got till March 20th to send them to me. Sent mine to Miss L Lumb of Retail Business Risk,HBOS PLC, Trinity Road, Halifax. Has anyone a tel number for this lady at all, incase I need to call.

 

Thanks in advance

 

8-)

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