Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Please help me get my deposit back!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5722 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Just wondering what people's views are and what route I should take...

 

I Signed a one year short-hold assured tenancy in October 2007, the deposit paid was £3300 and rent totalled £2380pcm.

 

I have subsequently found out that the deposit wasnt protected by any scheme and that because the annual rent was greater than £25000pa it shouldnt be protected. however, in the contract signed it stipulated that this deposit should be protected.

 

Also, the landlady never completed a inventory at check-in and both parties never signed anything at check-out.

 

Five weeks after the end of the tenancy the landlady is refusing to return the deposit claiming that the house wasnt returned in an acceptable state, yet not providing an estimate for said repairs!

 

What would be the process for claiming our deposit back? So far emails, letters and phonecalls to all have been unanswered!

Link to post
Share on other sites

Would double check on this wait for mr shed hes propably used to correcting me by now

 

i cant advise on the protection im afraid as im not upto speed on that, i will pm mr shed and ask him to give advice if possible

 

as for there being no signed inventory, if this is the case it is down to the landlord not yourself to prove that any damage was/wasnt there.

 

if she can prove that damage was there or the condidition has worsened then she still has to provide quotes/invoices to show how much the work has cost to deduct that.

 

i would suggest writting a letter, title it letter before action if that fails then possibly a small claims apperance, its easy to do, can be started online (i think), and doesnt require lawyers,

 

send the letter by recordered delivery it costs a bit more but if she claims she never receaved it then you can get the signiture off royalmail to prove who signed for it.

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

Link to post
Share on other sites

Difficult one. You dont have a AST(despite what the tenancy says) due to the value of the rent. As such, there is no statutory right to have the deposit protected.

 

If they have stated that the deposit SHOULD be protected, then it should. The issue is, by NOT having protected the deposit, there is no financial loss to yourself, and as such a claim for breach of contract would be pointless.

 

This one will have to go back to the "good old days" of disputing individual items. However, if there was no inventory completed at check in, the landlord will struggle to prove any damages.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

While the tennancy may say the deposit should be protected, there is no statutory mechanism in place for it to be protected i.e. your landlord wont be able to use one of the three schemes as they are for ASTs only and wont touch this with a barge poll.

 

As far as I can see, you have no comeback. Your only option would be to sue the lanldord at the end of the tenancy through small claims, should he unfairly withold any of the deposit, as (i think) Mr Shed is suggesting.

Link to post
Share on other sites

sorry I don't think that I was clear enough to begin with...

 

The fact that the deposit wasnt and cannot be protected is of little concern to me; the problem I'm having is actually getting the deposit back from the landlord, since it wasnt put into a scheme i cannot go through a scheme to get it back so i assume this would be the old fashioned way.

 

Would the procedure to do this be a letter of intent to the landlord followed by a claim at moneyclaim.gov.uk?

 

cheers

 

mark

Link to post
Share on other sites

Correct.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...