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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Unenforceable / Improper Credit Agreements


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Hi,

I wonder if i could get some advice. I have stumbled across a web site which promises to review each of your credit agreements to see if they have been correctly administered and set up, with claims of wiping out the debt if they have not. Surely it cannot be that simple, and if the company have failed to meet certain terms and the debt is wiped will i be blacklisted?

 

Your advice will be appreciated.

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Hi these firms are a load of ****. They charge anywhere from £250 to £650 to have a look at each agreement. I started with CAG approx 18 months ago knowing nothing still don't know much more but with the guidance from other members of CAG I have had three debts wiped. Two of these were catalogue debts both had no agreement at all the first Littlewoods folded after I wrote to them regarding no agreement no debt the second J.D.Williams I had to take to court they settled just before the court hearing.

 

My other debt was MBNA credit card they had purchased my credit card from HBOS in 2004. The problem was that they could not provode anything other than the front of the agreement and what was provoded was improperly executed and as a result iredeemabley unenforceable.

 

So yes these companies can do what they say but with help from CAG you can do it yourself for nothing. As a guide I removed £8300 debt from approx £12000 debts and as a result I can now pay these legitimate debts much easier.

 

all the best dpick

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The only debt i would be looking to have wiped would be a virgin credit card with debts of about £5k

 

The web site states that they add the debt to credit card which gets written off.

 

I am tempted to try this but i worry how it will effect my rating and ability to obtain credit in hte future

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As dpick says there's plenty of advice on here to help you and it won't cost you a penny. Please don't fall for the scams - ther are so many out there. It can take time to find the guidance you need but it is all here.

Start with dpick's link above and good luck

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  • 4 months later...

Hi Dpick, i am new to this forum and finding it very useful.

 

Are there standard letters available to send to the CC companies?

 

I have never missed any payment on any loan or CC and have a good credit rating. But, like many people times are tough and I can not say that will be the case for the future?

 

Some questions if I may:

 

if I send these letters, but in the meantime continue to make the correct repayments, will the CC company increase my interest rate?

 

Will this mess up my credit rating? I work in Financial Services and need a clear rating?

 

Thank you in advance for your help.

 

 

Pedro1966

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Hi Dpick, i am new to this forum and finding it very useful.

 

Are there standard letters available to send to the CC companies?

 

I have never missed any payment on any loan or CC and have a good credit rating. But, like many people times are tough and I can not say that will be the case for the future?

 

Some questions if I may:

 

if I send these letters, but in the meantime continue to make the correct repayments, will the CC company increase my interest rate?

 

Will this mess up my credit rating? I work in Financial Services and need a clear rating?

 

Thank you in advance for your help.

 

 

Pedro1966

 

Hi, newbie here, and thanks for this great source of information and support.

 

I'm also interested in this subject and have exactly the same worries as Pedro.

 

Also, I'd like to ask, whilst the matter of unenforceable credit is being investigated, am I required to continue making monthly repayments as normal?

 

Do Banks alert/communicate to each other about such action being taken by a client?

 

Thanks

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You should continue to make payments until the 12+2 days have passed and if by then the Creditor has not supplied you with an agreement you are entitled to withhold payment until the Default (on the creditors part) has been corrected (by supplying you with your agreement.

 

Be prepared for lots of phone calls and letters should you stop paying. Even though you are within your rights to do so after the 14 days.

 

Letter (N):

http://www.consumeractiongroup.co.uk/forum/general-debt-issues/20758-creditors-dcas-letter-templates.html

 

The creditors may Default you eventually (something they should not do whilst the account is in dispute and if they haven't supplied your agreement).

 

Creditors do not obey the law. Search the threads and/or start your own individual threads and post questions and you'll be able to get the information.

You could continue to make payments after the point at which a creditor should have given you the documentation. There's nothing to stop you doing that if you want to play it that way.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

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  • 1 year later...

hi dpick

 

I have used your letters to ask both citi card and mbna to cease using my information and zero my accounr as neither sent me the origional signed contract. since then I have received phone calls and letters threatening to report defaults on the accounts so I suppose the question is what do I do next have you any further letters.

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