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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Streamline.net - the home of appalling web hosting


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Hi White and welcome to CAG

 

I hope you find help from the experiences of others here.

 

Keep us updated with developments although I note you have no intention of paying Streamline a penny !!

 

:-D

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Personally, I think no response at all is best with these jokers.

 

Contact may simply spur them on to pester further.

 

:wink:

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  • 4 weeks later...

Hi Whomightyoube and welcome to CAG

 

From what I've seen on this thread, I think the best course of action is to reply once setting out very briefly why you will not pay them any more.

 

There may be various reasons for this but, mainly, it is that you paid for the service when you wanted it and you are not contractually obliged to continue to use them or pay them in subsequent years.

 

After that, just ignore them. When they realise you are not easily intimidated into either paying or responding, they will get bored and move on to weaker prey.

 

:-)

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  • 2 months later...

Hi 00Bob and welcome to CAG

 

You'll now get updates when anyone adds to this thread, so you can keep up with events.

 

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  • 11 months later...

Hi Psychra,

 

No need to post the link here.

 

Before the letter you have just rec'd from them, when did you last get any demands for this matter.

 

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Hi Psychra,

 

The last contact regarding this domain was in 2010.

 

Definitely ignore then !!

 

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  • 1 month later...

Hi Lozz,

 

I agree that you should ignore the demands being made.

 

I also agree that CAB are probably wrong to give you the advice they did. I think they are taking a very cautious approach to the situation without regard for the antics that Streamline are famous for.

 

Let us know what further contact you get from Streamline but I would NOT respond to this demand at all.

 

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  • 3 weeks later...
Thanks renegadeimp, but the irony is the word ombudsman comes up with a floating box that says don't bother.

 

There are many Ombudsmen that deal with different problems including :-

 

The FOS - Financial issues

 

DGCOS - Double glazing and conservatory disputes

 

Furniture Ombudsman - Furniture disputes; disputes re kitchen, bathroom and bedroom installation or fitments

 

OFCOM

 

OFGEM

 

Etc, ................

 

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Hi Zara,

 

Put your demands in writing and avoid calling them, so you have a papertrail.

 

Tell them if they fail to restore access immediately, you will take legal action seeking appropriate compensation.

 

Point out that you gave proper notice for the cancelled domain as required and they have no right hold you to ransom by blocking the other domain, emails, etc.

 

Keep us updated please.

 

:-)

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  • 2 weeks later...

Hi Zarathustra,

 

There's nothing to stop you writing to Streamline.net yourself, starting with an initial letter followed by a Letter Before Action.

 

Post a draft here first if you want.

 

:-)

We could do with some help from you

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Hi Zar and well done on a great result !!

 

Contact the CEO turned out to be the right option.

 

:-)

We could do with some help from you

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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