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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello All I'm Looking for some advice


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First of all John, write to all your creditors and offer them a token payment of say £5 a month, or whatever you feel you can easily afford. They won't like it, and will try to make excuses/threats etc. But they have o accept what you offer. But Cancel all direct debits to them, and pay by postal order or cheque instead. As soon as they cash the cheque/postal order, then they have accepted your offer. Paying by cheque/postal order means that way they cannot help themselves to the usual amount from your bank account. Also if you wish you can ask them for details so you can se up a standing order from your current account. You set the amount and they cannot get more unless you go to your bank and change the amounts paid yourself.

Also change your bank account if the account is by the same bank as one of your creditors.

 

Next, send CCA requests to any that are loans,credit cards. As there's a good chance they wil be unenforceable. Especially BArclaycard. They are well known for sending application forms as CCA's and are totaly unenforceable.

 

Also, never speak to them on the phone. If they ring, say, "Sorry I require all communication to be in writing only."

 

When you've done all that. Sit back and relax, knowing there's a huge weight off your mind. Less strain on your relationship. Keep us posted on this thread when you get a reply from them. And we can tell you what to do next.

 

Good luck. :D

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These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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I would try the CCA option first. You may get lucky and none of them being able to enforce any of the debts that require a CCA.

 

Going bankrupt should be an absolute last resort choice. It's not as easy way out as a lot of people seem to think.

 

If you send a private message to BabyBear on here, she's gone down the bankruptsy road and may be able to advise you.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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