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    • “Not realising it was a no parking zone” doesn’t help you if the timing is correct, as (at least, on Google Maps / View) there is clear signage ('7am to midnight', parked at 15:22) What might be worth pursuing is the "ticket handed to driver" aspect : do you have any view on why they would be  stating that?
    • it's 85k of turnover (well, now £90k). However, you're digging yourself into another hole here. That ship has probably long since sailed. Is it worth pursuing this? You're not going to get anything back from it either way.
    • Hi,   A few pointers from yesterday to take note of evris cpr 27.9 failed again so we should really make issue of this also their WX fail to comply with CPR so again we should take issue with their statement of truth  you cant get tort if you get damages under subsection 7 of CRA because its double recovery  - not sure what we think of this? however its the first time i saw the judges make reference to your non automatic rights from s49 which s54 and 57 assist with. We should start stating this specifically for claims as I think its much better than just 49 and 57 as we need to make it clear where our non automatic rights come from as 54 automatic frankly dont help  I have sent the claim form and defences to the admin email because I can’t upload them for some reason as it wont let me but thought this may help as its the first time we’ve taken tort to trial. although i think the DDJ was honestly struggling to understand some parts of the law because he was asking me about them and how he should interpret them, especially for the automatic. Will apply for transcript if you want it?
    • I decided on confrontation - which I hate.  Omg the arrogance of the driver.  They refused to say who had given them the alleged permission to park on the private land - unless I proved ownership.  I couldn't believe they could be so objectionable.   They advised they couldn't take public transport to work as they lived too far away.  They couldn't rent a local garage as none were available. I simply said that's their issue not mine. It was infuriating that this person had such misplaced entitlement.  However I decided to humour them and show them the title deeds.   They couldn't respond.  Although at this point they alleged some guy in a city up north - whose name they couldn't remember - gave permission!!    They then asked if they could buy the garages and land!! Yet can't afford to park on a meter !! They seemed to back down and agree to now park elsewhere.  I hope so. 
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Small Girl v Big Bad:Fitness First


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I did everything wrong here, I didn't read the contract properly, and now I am a bit stuck.

 

I decided to join the gym in January, as a lot of people do, and they had an offer on that I thought was right for me at that time. I asked before joining what would happen if I moved away, as I had applied to 2 colleges outside of the area but at that time did not know about the potential success of these applications. I was cheerfully informed that should I move and there be no gym within a certain radius of my new address then I would be free to cancel. When I went to register, I started reading through but was made to feel i was just being awkward so I just skimmed and signed.

 

Since then, I got into college (yey!) but I also hurt my knee. This knee injury has been treated by the doctor and I have undergone physiotherapy. I didn't cancel at first as I had hoped to recover enough in time to once again use the membership, however a couple of months later during which time I have been on crutches, unable to leave my flat at times and off work I realised that wouldn't be possible. I rang the club and at first got the standard response, that I signed a 12 month contract blah blah blah, I then explained that I was unfit to use the gym and that I would be moving before I would be able to again. On hearing this I was given the number for memberships, who have told me a different story. This time, I can pay half the membership to the end of the term when I move away, and must provide a doctors note for my gym membership to be cancelled. I see my doctor if I'm poorly, not because the gym wants to play silly buggers so I wrote them a letter, again stating that I was unfit to use the facilities, including the diagnosis and stating that the direct debit would be cancelled.

 

No reply to my initial letter, they still tried to take the direct debit and then I got a standard lettter requesting immediate payment of fees. I rang them up, tried to explain the situation and now the story is that they want proof that I am moving, they still want a doctors letter and they are only willing to freeze the nmembership until I am once again fit to use the club. I asked for a copy of the terms and conditions and was curtly told i would either have to go to the club to pick them up or pay £20! I curtly repield that I would then request a £20 fee for my doctors note and did he want me to hop to the club!?! On ringing the club I am being sent a copy of T and C's but I'm a little at a loss as to what I should do next.

 

I think I have grounds for being mis sold the product, although no proof that I was told I could cancel when moving. I also wondered if there was any advice on the injury. Is it bad that I should worry that I can now walk a short way and have tried to start working again?!? Personnaly given the choice between crippling myself (if i mess it up again I could cause major long term damage, I'm 25, I dont want to do that) and getting a default on my credit file for 6 years, I know what I would do.

 

Also might be worth mentioning, that I called the club when my injury occured and asked if they had a physio who I could use at the gym, they said that they would look into it and didn't get back to me, an nhs appointment came up so I didn't bother trying again.

 

Advice greatly appreciated.

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T and C's still not arrived, what do I do, have I got any recourse? I had hoped that when I read through them I would see what I was actually tackling. Please has anyone got some sound advice for me?

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I would give the Citizens Advice Bureau and maybe even Trading Standards a call and see what they advise. It does seem like FF are being unreasonable. If you speak to FF it might help to mention you've contacted the CAB and TS - it seems to make them realise you won't be bullied.

 

Do you recall if in the contract you signed it said that they own you for the duration of the contract? :)

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