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    • I need to get a hamster. lol
    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Are you a victim of deceptive pricing? - Shrinking Groceries


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For a long time supermarkets have made it difficult to compare prices easily. For example, on the shelf label an item that costs £1.20 and weighs 500g will have a 'price per kg £1.20' subtitle, yet the item you would want to compare it to (e.g. an own brand or competitive product), will be labelled in lbs, even if the package itself has a metric label.

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Razor blades full stop are evil - one thing to look out for is often you get a full sized 'holder' for blades in a new razor, but only 1/2 blades actually in it. Can often seem like a new razor is the cheaper option when in reality you're getting half (or less!) the cutting-power for well more than half the price!

 

 

I recently had to switch to the old face shredders (disposables) because the price of blades rocketed so much :(

 

Oh yeah, the other one - often you'll find identical blades with vastly different prices. If a certain un-named brand has a regular razor and, say, one that vibrates you'll find the blades for the vibrator (ohh err missus) are invariably priced higher even though they're EXACTLY the same thing!

 

 

Some time ago I switched to an old-fashioned safety razor (though a modern version), and have not looked back. A far closer shave than with multi-bladed contraptions, and the replacement blades are very cheap. I also use a brush and shaving soap - a tub of Trumpers soap lasts over a year and is cheaper than using aerosol gels and creams.

 

I also echo the recommendation of Lidl. I used them regularly when I lived in Germany, and use them now here. Their fruit and veg is usually excellent, and their fresh meat is all locally sourced.

 

As a further economy measure, I have spent some of the morning chopping logs for the woodburner - we have a dual system, and using the woodburner will save on oil. All the logs came from fallen boughs around our yard. I have half a dozen chickens on order, so we'll be self-sufficient in eggs soon.

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Mine is a Merkur, but you can get much cheaper razors. I've had mine a year now, so it's cost me less than £3/month including blades, and it'll last for years, so I saw it as a good investment. Blades are about £4 for 10, and they're double-sided. One edge of a blade gives me a good shave for 5 days minimum.

 

Amazon sell both razors and blades, but there are lots of places to buy on the internet.

 

It does take a few days to get used to using a safety razor, but it's worth perservering - you'll feel the difference.

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