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    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
    • I have checked. No recording was triggered by the camera - I don't have loop recording, only proximity and vibration sensor triggered recording - abs and since he took photos from afar and did not physically touch my car - no recording was done. 
    • He also useing he girlfriend to phone and mesage people as well
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Deanus Vs Yorkshire


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Hi all. Just seen on television about claiming back overdraft fees!! Get in!!

 

Yorkshire Bank have charged me twenty pounds overdrawn charge every other month over the last 5 years and daily unauthorised overdraft charges ranging from between 5 and 8 pounds a day!! Can I claim these daily rates back aswell?

 

Cheers

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Sorry, another question.

 

It is recommended to open another bank account during the claim proceedure. Can I switch accounts and then claim after my bank account is closed. It is just really peace of mind for if they close my account.

 

Thanks

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Hi all. Just seen on television about claiming back overdraft fees!! Get in!!

 

Yorkshire Bank have charged me twenty pounds overdrawn charge every other month over the last 5 years and daily unauthorised overdraft charges ranging from between 5 and 8 pounds a day!! Can I claim these daily rates back aswell?

 

Cheers

Yes you can claim them all back. Spend a few days reading the FAQ's at the top of the page and look at the step by step instructions and it will become clear. Good luck

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 4 weeks later...

They owe me £1290 inc interest charges over the last six years. Paid £10, recieved my statements. Sent Preliminary letter of refund and had a reply of "you agreed to the terms and conditions blah dee blah we dont owe you nowt". Just sent the LBA action letter. My question is has anyone recieved a refund from Yorkshire bank at the LBA stage or have they always filed a small claim? Furthermore did YB close your account out of sheer spite?

 

Thanks

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They owe me £1290 inc interest charges over the last six years. Paid £10, recieved my statements. Sent Preliminary letter of refund and had a reply of "you agreed to the terms and conditions blah dee blah we dont owe you nowt". Just sent the LBA action letter. My question is has anyone recieved a refund from Yorkshire bank at the LBA stage or have they always filed a small claim? Furthermore did YB close your account out of sheer spite?

 

Thanks

 

Hi Deanus and welcome. Good to have you on board.

 

I can't be categoric about this, but at the moment I am only aware of one person getting a refund from YB, and there are a number of us here claiming. YB are entering defences, which seem pretty unoriginal, and personally I think they are trying to bully claimiants into giving up. I have not heard of YB closing accounts, but if you really want to stay with them there are steps you could try to prevent them. Speaking personally I'm happy not to have an account with them any more.

 

Keep us posted.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Cheers for reply. Only one person with a refund eh. Sounds daunting. Hopefully just bullying. Looks like I'll have to go to small claims court.

 

Just another concern. I tried opening an account with Halifax but have just been rejected :-o . Letter to the point of "Credit scoring etc etc but there is not just one factor brought into consideration for your application". I havent had trouble with credit scoring for years and now I am concerned about YB closing my account. I did apply for the high interest savings account at Halifax and hope that I didnt qualify for the type of account and not just failed on bad credit history (which I'm sure I dont have). If I dont have credit problems surely they would have offered me a standard current account. Anyway, I've just applied to Barclays so fingers crossed.

 

What procedures do you know to prevent them closing my account if the s**t does hit the fan?

 

Thanks again.

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Sounds like it might be worth checking the credit reference agencies to check there isn't anything there that you don't know about. If you look in the General forum there is advice on bank accounts you can get, and I think action you can try to prevent closure can be found in the Alliance and Leicester forum, as they are the main culprits.

 

Oh and yes it is bullying and you probably will need to do a claim. Best part about that is you will then be able to add 8% to your claim.:rolleyes:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 3 weeks later...

Taken Yorkshire Bank to court last week via moneyclaim. Total owed £1609 in overdraft fees + 8% interest! Just reading posts - how much are the further costs if they enter a defence (which by the look of other people's experiences they will!)

 

Yorkshire bank must be [edit]

 

[MODERATED: Comments such as these may cause offence]

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I believe in the small claims court, the defence by Yorkshire Bank is there expense, nothing to do with you. Do a search, but i think that is the case

Spanish Holiday Rental - 10% off BAG and CAG Members

www.rent-in-spain.org.uk

 

 

Progress so far:

 

Yorkshire Bank - LBA 26/07/06 £1001.00 - £500.50 offered and rejected

RBS Credit Card - Settled £200.00

Sainsburys - Settled in full £100.00

JD WIlliams - Settled in full £50.00

Argos Card Services - £98 - offered £60 and rejected.

Abbey Mortgages - MCOL 2nd October - Deadline 21st

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Taken Yorkshire Bank to court last week via moneyclaim. Total owed £1609 in overdraft fees + 8% interest! Just reading posts - how much are the further costs if they enter a defence (which by the look of other people's experiences they will!)

 

Yorkshire bank must [edit]

Was that necessary?

Actually Yorkshire Bank is owned by an Australian banking group.

And as a Yorkshireman who is definitely not tight fisted I find your comment both unnecessary and offensive. :mad:

Yorkshire people are both genuine and generous and if you take the trouble to get to know a few you'd find this out for yourself.

Funnily enough Scots people are not tight fisted either, and nor are the Irish thick, or the Welsh thieves.

19/6/06 Data Protection Act letter sent recorded delivery.

27/6/06 Confirmation of receipt from Clydesdale Bank. Awaiting statements.

7/7/06 Statements arrived in the post - all 3 accounts as requested. (This took 18 days in total).

10/07/06 3 accounts - £898.00 excluding interest of £216.61 - Prelim letter posted by recorded delivery.

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for christ sake mate I grew in Wakefield and all my family are from West Yorkshire. Can no one say anything anymore!!

Of course you can say what you want, it's how you say it though.

OK. I'm sure you meant this as a joke, but you didn't actually write it that way. :)

You put:

Yorkshire bank must be [edit]

To me it comes across as a bit of an insult, especially with the word [edit] inserted at the end. :o

Please stick a :) or a :D smiley on it if it's meant as a joke, that's what they're for.

19/6/06 Data Protection Act letter sent recorded delivery.

27/6/06 Confirmation of receipt from Clydesdale Bank. Awaiting statements.

7/7/06 Statements arrived in the post - all 3 accounts as requested. (This took 18 days in total).

10/07/06 3 accounts - £898.00 excluding interest of £216.61 - Prelim letter posted by recorded delivery.

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Scots people are not tight fisted either

 

I was married to a Scotsman for 10 years & he was the most tightfisted **** I ever met..... apart from the rest of his family who were on a par with him. & as for all Scots being hospitable & friendly, gotta disagree with that one too. I found the nice folk were unbelievably nice but the not so nice folk were the unfriendliest I've ever met in my entire life & it was a 50 - 50 split between the number of them. Maybe I lived in the wrong place?

 

Sorry to digress. Best of luck against YB Deanus :)

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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Can we put an end to this here folks. Having Scottish grandparents and being married to a Yorkshireman I confess to not being thrilled by the content of this. However I also think political correctness can go too far. There are good and bad people everywhere, but please try to avoid remarks that others may find offensive.

 

We are all here for the same reason, so lets just get on with the job in hand.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I second that - your place of Birth does not depict what kind of person you are.

Well said Caro

Spanish Holiday Rental - 10% off BAG and CAG Members

www.rent-in-spain.org.uk

 

 

Progress so far:

 

Yorkshire Bank - LBA 26/07/06 £1001.00 - £500.50 offered and rejected

RBS Credit Card - Settled £200.00

Sainsburys - Settled in full £100.00

JD WIlliams - Settled in full £50.00

Argos Card Services - £98 - offered £60 and rejected.

Abbey Mortgages - MCOL 2nd October - Deadline 21st

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There are good and bad people everywhere

 

That was the point I was making, dint mean to offend.

 

Let's not scare Deanus off :)

 

Anyhow, gotta go, we're off to the zoo! Driving hubby mad by singing "Daddy's taking us to the zoo tomorrow" nonstop so I'd better get the pic-nic made.

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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  • 1 month later...

Current status:

 

Owed £1744 Including 8% Interest and court fee (bank charges).

 

Court Claim issued 25th July 2006 after they ignored my LBA - twice (I sent two letters!)

 

Court claim served on the 30th July

 

YB aknowledged claim 2nd August 2006 buying them time till the 28th.

 

28th came and went with no correspondence from bank or court.

 

Just requested a judgement tonight - win by default. Just going to be finally verified. One up for the little man!!! Fingers crossed!!!

 

:)

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Heres whats happened so far:

 

Got statements - paid £10 etc

Sent Prelim letter for payment which they acknowledged and refused to pay.

Sent LBA. The bank ignored it. Sent another, ignored again.

 

Filed claim through Moneyclaim (£120) Date of case 30th July. Bank acknowledged claim 2nd Aug buying them 14 further days.

 

28 days was up on Monday (28th) I have heard nothing from the court or from the bank about submitting a defence. I requested a judgement as the 28 days is up and the status box on my Moneyclaim account states JUDGEMENT REJECTED, YOU CANNOT PROCEED ANY FURTHER WITH THIS CLAIM ONLINE.

 

What does this mean? Have they filed a defence? The court is closed all weekend as well!

 

Can someone give me some advice cause I'm really worried now and in the dark!

 

Thanks

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Heres whats happened so far:

 

Got statements - paid £10 etc

Sent Prelim letter for payment which they acknowledged and refused to pay.

Sent LBA. The bank ignored it. Sent another, ignored again.

 

Filed claim through Moneyclaim (£120) Date of case 30th July. Bank acknowledged claim 2nd Aug buying them 14 further days.

 

28 days was up on Monday (28th) I have heard nothing from the court or from the bank about submitting a defence. I requested a judgement as the 28 days is up and the status box on my Moneyclaim account states JUDGEMENT REJECTED, YOU CANNOT PROCEED ANY FURTHER WITH THIS CLAIM ONLINE.

 

What does this mean? Have they filed a defence? The court is closed all weekend as well!

 

Can someone give me some advice cause I'm really worried now and in the dark!

 

Thanks

 

I guess they must have submitted defence - have you received one from Cobbetts - they usualyy do this on the 28th day.

Consumer Health Forums - where you can discuss any health or relationship matters.

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Appied for a judgement as 28 days was up for said above bankthrough moneyclaim. Moneyclaim state that my judgement has been rejected.

Contatcted the court who said that YB had approached the court to get the case 'struck off'. This normally takes two to three weeks for the judge to approve that I have a legitimate case or not! This is something that wasnt in the FAQ's!!

Anyway I have a letter from the court this morning verifying that my judgment has been rejected to the words of this effect:

 

A bar on judgement/enforcement is in place- contact ccbc.

 

Anybody had experience of this? What will I expect to see next? Thanks all!

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  • 1 month later...

Currently at the stage where moneyclaim online have transferred my case to local court (lincoln). A hearing was set last month where I had to submit all my particulars of my claim to the court and the bank which I did. I have recieved another hearing acknowledgement that has been set for the 18th December along with a defence from the bank.

 

This is my real concern:

 

All of the particulars of my claim and correnspondence has been referring to the bank as 'Yorkshire Bank' not Clydesdale Bank. This is the first particular of their defence.

 

The second is that the bank account is a joint account with my wife. She has never appeared on any of my claim particulars. This is the banks second main particular of their defence. They state that I have not complied with CPR 19.3 and the action is liable to be struck out under CPR 3.4(2).

 

The other particulars are run of the mill things like terms and conditions etc we are a fair business etc.

 

What do I need to do now? I have contacted local solicitors for a free consultation but none of them want to give me the time of day. They obviously know that I will take their advice and not gain any profit from me.

 

This is really a worry for me. I dont know where t turn to now. Any help would greatly be appreciated.

 

P.S. The claim is for refunding of bank charges. Total amount £1753

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