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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help, where to begin, council tax benefit and more


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Sorry, this may be long and rambling. I'll try not to, but I'm a bit at the end of my tether today.....

 

I have Chronic Fatigue Syndrome which means that my energy levels are unpredictable at best. There are loads of other symptoms but I work part time and live alone.

 

My job is part time, usually one day per week but I can get a lot of extra hours on top of that and can refuse them if they are too much. I'm still getting to know my limits and trying to stop myself from doing too much and saying "yes I'll work"when exhausted, really the job is perfect in many ways but the income varies from £270 per month to £700 per month. Not a lot and hard to budget. I get round it by living on the good months and saving for te bad ones.

 

When I started this I went to CAB and asked for advice about benefits, they said I might be entitled to some CT benefit (already got the discount for living alone). It took 2 attempts and a year's worth of pay slips and my total council bill is now £65 pcm. As you can see it's a huge portion of my monthly income and I tried to get my place rebanded but fell at the 6 month hurdle. Even with the help of my MP. (My flat is a 1 bedroom shoebox. 3-5 bedroom houses share my band.)

 

I just got a reminder (you know 7 days or action) for council tax. I took my eye off the ball and thought that it was due with my next payslip. Last month's pay was at the low end and I'm now at the £10 till payday with a week to go stage. I'm at my wit's end. I know if I phone them they'll come to some arrangement (done it before) They are human, but I can't live like this any more. Does anyone have any ideas on benefits that I might be entitled to or another way to get them to reconsider the banding. The stress of this is making me worse and now there's the 10p tax rate and I wonder why I work at all.

 

Sorry, rant over. Any advice appreciated, bearing in mind that I do want to work, and I can reduce the hours but it's a condition of my job that I do some overtime so I can't do my one day a week and refuse more. (Also like my colleagues too much to mess them about.) The benefits seem to take maximum possible earnings into consideration not my basic pay and this is my problem. I can't reapply each month.

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Poor you - you're having a tough time, aren't you?

 

I would suggest contacting these people: Dial UK - Disability Information, Disability Rights, Disability Policy who will be able to get you in contact with local organisations who can help you with benefits you may be entitled to.

 

I know it may sound strange, but have you though of contacting social services? They are there to help and may be able to assist you with some form of benefits or arrangements with the council.

  • Haha 1

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Cheers Tiglet.

 

My problem is always convincing myself that I'm entitled to help. When a government body says, tough luck, it's hard to bounce back. Particularly as some of the time I'm fine. Maybe falling asleep at work is a big clue that I'm not.

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I believe it is - help is there because you are entitled to it - I suggested social services because they are best placed to assist you.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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  • 2 weeks later...

Fuzz

 

Is thge £65 per month based on your lowest monthly wage, highest monthly wage or an average of both?

Morgan Stanley

**Won 31.01.07 with CCI**

Capital One

**Won 19.04.07 with CCI**

Halifax current & Joint

Verbal S.A.R 11.01.07, stats recd 18.01.07

Halifax Visa prelim sent 26.01.07. Reply 31.01.07 Filed N1 on 20.03.07 - Judgement granted, sent in the bailiffs

GE Capital

Frazercard Prelim sent with CCI 27.01.07

Burtons Prelim sent with CCI 22.01.07

 

RBOS Visa S.A.R sent 12.01.07

Partners JJB card (Creation) *Won* with part interest - 15.02.07

 

 

Partners LLOYDS Account S.A.R 13.12.06 - stats recd 30.01.07. Prelim sent with CCI 01.02.07

 

Partners BOS Mastercard Offered all charges except £12. Refused. N1 filed 20.03.07 - Judgement granted, sent in the bailiffs

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Based on approximately one year's worth of pay slips, so an average, I think, the council awarded me £244 of benefit per year on a council tax bill (including water charges) of £1371.

 

My total council tax bill is based on my shoebox sized one bedroom flat being in band C. I tried to appeal but just got a lot of arrogance back. Even my MP tried but it didn't work.

 

I also get the 25% discount for living alone and a water/wastewater discount (not sure why) of about £80 per year.

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Fuzz, it may be better for you if you had your benefit assessed on your actual payslips at the time (either weekly or monthly depending on how you get paid) that way...if you dont earn much one month, you will get more benefit so not as much to find.

 

If you dont have any joy with the local authority you can contact the Valuation Office yourself about it as they make the decision anyway.

Morgan Stanley

**Won 31.01.07 with CCI**

Capital One

**Won 19.04.07 with CCI**

Halifax current & Joint

Verbal S.A.R 11.01.07, stats recd 18.01.07

Halifax Visa prelim sent 26.01.07. Reply 31.01.07 Filed N1 on 20.03.07 - Judgement granted, sent in the bailiffs

GE Capital

Frazercard Prelim sent with CCI 27.01.07

Burtons Prelim sent with CCI 22.01.07

 

RBOS Visa S.A.R sent 12.01.07

Partners JJB card (Creation) *Won* with part interest - 15.02.07

 

 

Partners LLOYDS Account S.A.R 13.12.06 - stats recd 30.01.07. Prelim sent with CCI 01.02.07

 

Partners BOS Mastercard Offered all charges except £12. Refused. N1 filed 20.03.07 - Judgement granted, sent in the bailiffs

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