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    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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UKWebgirl V Nationwide


ukwebgirl
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Thanks

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Hello to all of you here at the Nationwide Action Group. I'm really pleased to join you here but also pretty daunted. I was directed to this site a couple of days ago and am ready to take on Nationwide (and others-one step at a time) to reclaim what's mine. Will post regularly as case progresses and of course when satisfied I will be donating to the site.

ukwg

X

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Thank you. love username stuffthebanks.

I intend to. There is so much great support on here.. gives me confidence to proceed.

ukwg

X

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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  • 2 weeks later...

Quick update, getting my act together:

 

6th July Data Protection Subject Access Request letter sent s/b here by 15th Aug

14th July Confirmation of Parachute Account (Nationwide Step Account) opened

14th July Confirmation of Subject Access Request received at Nationwide

 

Contact:

Sue Taylor

Data Protection Administrator

Nationwide Building Society

Kings Park Road

Moulton Park

Northampton

NN3 6NW

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Thanks cillitbanger! to you and all the decent folk on here. Its a great feeling to be taking control back off the banks.. I have been telling absolutely everyone I know (and even some I don't know) about this. I feel it's my duty.

ukwg

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Hi,

 

Sorry, just let me check where you have opened your parachute account - you have send it is a Nationwide Step Account...do you mean Nat West? Just checking as Nationwide will close down all your acounts.

 

Have you any idea roughly of how much you are looking to claim back? Nationwide seem to follow a pretty rigid procedure though whereas as soon as you file Moneyclaim you will be refunded within a week or so.

 

:)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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  • 4 weeks later...

Ok Dolly. Sorry I did indeed mean Nat West Step account which I have been using for a couple of weeks now. Seems to be a good account and used to internet banking etc.

 

You mentioned that the Nationwide will close all my accounts... Well, firstly the account in question which I am claiming back charges from (flex account) was closed by Nationwide in 2005. Due to non payment of charges which escalated to over £600. This came about when a bank charge took me £2.83 overdrawn and then several DD' failed and I was then hit by charges of £180 in one month.

 

The charges upon charges and unauthorised overdraft fees (you get the picture by now) led me to being over £600 overdrawn.

 

The bank took it upon themselves to close my account wiping out the £600 I was overdrawn by. At the time I was relieved as they had wiped out the £600 meaning I didn't have to pay it but at the same time really peed off as I'd had the account for almost 20 years to the day.

 

However (and back to my point) I do have various other savings and cashbuilder accounts with Nationwide (altho not a great deal in them). Are you suggesting they will close these accounts too??

 

As far as how much I am claiming back... well, the charges amount to around £2600 over the 6 years and I will of course deduct the £600 which I did not have to pay.. leaving a tidy sum of around £2000.

 

BTW My statements arrived almost 2 weeks before the 40 day deadline, was quite surprised (tho pleased) about that.

 

Just getting my head around what I need to do next. Methinks:

 

Send the preliminary letter requesting money back (14 days to respond) then,

Send LBA (another 14 days) then, file claim.

 

Any comments would be most welcome.

 

(forgot final step.. gets money back, pays 5%? to CAG to say thanks and to support all their good work and heads off into the sunset for a nice holiday and a well deserved celebratory drink!)

 

Best wishes.

ukwg

XX

 

 

PS> sorry for the long delay in replying to your comments Dolly and thanks for your time.

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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bump

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Hiya

They will close your cashbuilder accounts and savings accounts - they closed my ISA and my e-savings but they didn't close my childrens accounts even though they said that they were going to.

 

You are completely right in what you have to do next, remeber to send them by recorded delivery.

 

Keep us updated, you'll have your money back in no time :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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  • 2 weeks later...

Received standard 'we won't be refunding you/our charges are transparent/you agreed to this when you signed up' letter from Nationwide yesterday. My letter before action is ready to go as soon as 14 days is up.

 

I have to say this really is a godsend this site. I know exactly what to expect and what to do thanks to you guys. Has definitely made it all less daunting.

Cheers

ukwg

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Thank you and same goes for you kydcarmen.. will keep you posted.

ukwg

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Sent LBA today c/o Deborah Desborough (you couldn't make it up) at Member Account Servicing, 1st Floor Electra House, Farnsby Street, Swindon SN2 1SR

telephone number FYI is 01793 712 603

 

ukwg

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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  • 2 weeks later...

Couple of quick questions of anyone here is able to help please.

 

Firstly my LBA 14 day deadline is fast approaching and I just wanted to make sure that the next step is making my claim against Nationwide on the moneyclaim site (have already registered)??

 

Secondly, my flex account was closed in 2005. Does anyone know if Nationwide will pay my claim into my cashbuilder account (still open) or have they been known to send a cheque.

 

Thanks in advance for any and all answers.

ukwg

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Thanks for the speedy response kydcarmen. Looking forward to putting my claim in. Seems to have been a long waiting game so far.

As always best of luck with your claim. By all accounts you should be celebrating in a matter of days..

Best wishes,

ukwg

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Posted my money claim online today.. Seems like everything has gone according to plan so far and now I wait.

Fingers (and everything else) crossed.

Hoping to report some good news soon.

ukwg

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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kydcarmen

Thanks and yours will be on its way very soon i'm sure.

 

alisarah

no advice other than the waiting for the statements is probably the hardest (longest) bit. Once you've got that its pretty straightforward. Also good idea to start your own thread and you can ask any spcific questions you have. As you've prbably already seen there are many on here ready and willing to answer your queries.

Just read all the forums, study and understand the templates and follow the stages step by step and you'll be fine.

Good luck and best wishes.

ukwebgirl

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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hi I'm at the last stage of claiming against them and it has been annoying.I sent all my letters then left it for a while.Then i tried contacting the banking ombudsmen.

i received a letter back from nationwide saying they are still not going to give me anything back.

well we will see about that i have just ordered the small claims pack.Will keep you informed of what is happening.Any advice is welcome.

good luck to everyone

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Mmm, papers served and acknowledged... Charles Bacon is to defend claim. I think this is standard procedure but can someone please confirm this for me.

Also not sure if its 14 days or 28 days from my money claim online till payday. Going to read through all posts again to seeif I can find the answers but in the meantime if anyone can help???

 

ukwbg

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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Standard procedure.

 

Payday will be in about 10 days or less :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Thanks for that Dolly.

You are a valuable member of this site.

Thanks and looking forward to giving back to the site.

ukwbg

ps. oh and a nice celebratory drink but trying not to count my chickens and all that.....

Nationwide Data Protection Act Subject Access Request sent 6/7/06

Statements received well within the 40 day deadline

Prelim sent 8/8/06

Standard reply received 21/8/06

Letter Before Action sent 24/08/06

moneyclaim on line submitted 9/9/06

 

PAID SAT 1ST OCTOBER :D

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