Jump to content


  • Tweets

  • Posts

    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
    • Just to clarify - it was the lender who undertook works, not me.  They racked up huge huge sums in refurb costs - which were completely unnecessary.  They have been trying to charge all the costs to me.  Of course, I refuse to be held accountable - in my defence and counterclaim.   (I refuse to  be held liable for these works costs whether vat was or wasn't added - I maintain its the lender that must cover the costs).  It was a ridiculous sum of money and made no difference to their ability to sell either.  As its still unsold.    I can see - from disclosure paperwork - that the lender ceo uses this contractor all the time on other properties - for himself and for the bank.  The payer may not be responsible for the contractor's failure to add vat - but the ceo can clearly see it's not being charged - and again and again on all his jobs.  So he is complicit even if not guilty of the actual fraud.    I admit I'm angry with them. The sheer injustice and arrogance (that they could/ can do whatever they want and get away with it - has been astounding.  It's why I have fought so hard to get justice.  This particular issue is just another niggle.  They think they are above the law; can circumvent it - with no consequences / repercussions.    Thank you dx for pointing me to the link. I will now follow that up
    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
    • Hi All, I'm looking for help with a P2G claim for another lost parcel. Given the wealth of information on this site, I'm hopeful that this should be an easy one to fix, but want to be sure I have everything. On the 6th March, I contracted with P2G to send a parcel (a £600 Pioneer AVH-Z7200DAB car stereo which is not on either P2G or EVRi's excluded from compensation or prohibited items list) using EVRi, sent it off, and that was the last I heard of it. The EVRi tracking showed that the parcel had made it to the national sorting hub at 2:12 on the 7th, and then vanished. By Friday, I had started to get nervous, and so, raised an enquiry. And then another, and another - well, they weren't responding, and I couldn't get their telephone one to work, I think in all, it was more than 15 enquiries. I also raised an investigation with P2G as well. EVRi closed the enquiry confirming a loss on the 19th March, and P2G near the end, although P2G closed it claiming that I needed to send photos of the parcel as proof - which I didn't have, and I also do not have an account with P2G so couldn't upload anything (I did test, just in case), and this is why despite receiving advice on the EVRi Fb group to send the letter before claim, I haven't yet acted. I have proof of the eBay listing, and the refund, to demonstrate that which was being sent, but P2G's insistence that I have no photographic proof of the parcel with the label - I have the photo of the goods in their box before sending, but this is for the eBay listing, and so does not show it after the fact. This I fear is what P2G will seek to rely on as a defence, hence my 10 week delay on progressing with this. But, I am more than £600 out of pocket for the loss: £600 for the item and £8.04 for the delivery fee, although my claim will actually be for an initial £611.09 to cover the cost of the loss, their delivery fee, and my 1st Class Recorded stamp for the Letter Before Claim to P2G, rising to £681.09 to cover the additional £70 cost of opening the court case if they fail to respond within 14 days. This question mark surrounding P2G's request for photographic evidence, is this likely to cause me a problem? Steve
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

injury at work - help with my rights please


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5954 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

 

I have been a beauty therapist now for over 5 years . I have been working at my current job for about 8 months . Just after Christmas i developed pains in my wrists , which has now been diagnosed as Carpal Tunnel for which i need an operation . Recovery time is between 4 - 8 weeks . Although initially i diidnt want the operation , i think i have no choice if i want it sorted .

 

I have told work and , their initial reaction was to look to maybe re-position me in a different job within the company , cleaning and receptionist part time were mentioned !. I have trained hard to get where i am as a beauty therapist and this is not what i want so i have made it clear i wish to stay as a beaty therapist but i will need to have the operation .

 

Although they have yet to come back properly to me , they are making noises about whether they can keep my job open or not if i have the operation , hence this is putting me in a pretty unpleasant and uncertain position .

 

What are my rights re this ? , im thinking as the injury has arisen working for this company they have very little option but to let me have the operation and then get back to my job as soon as possible ? Am i right ?

 

Can they actually put me out of a job because of this , or forcibly make me do something else within the company ?

 

Many thanks

Link to post
Share on other sites

Many questions need answering to get anywhere with this, I should know, my claim has been going on for 5 years and about £10k in Solicitor fees and still is not settled.

 

You have not mentioned how you sustained your injury. If it is work related then this is an industrial injury issue, if not then I feel you would have to prove you are capable in doing your job after your op. If you can then great, if not then consider an alternative position offered by your employer as a gesture. But be warned, if you refuse then they are under no obligation to keep you.

 

If it is an industrial injury and they offer you a different position with the same pay then great, however if you do take action against your employer the the court would expect you to mitigate your losses. Yes you could be compensated for any loss in past and future pay, but then how would your relationship stand with your employer. You could end up with no job, the companies insurers making you go all over the place for medical opinions, which could go against you somewhat and even then and as i have said the court would expect that you seek employement in another job role regardless of what you have trained to be.

 

Its a long winded process if it is Job ralated injury as the more you claim for then the more experts you will have to see, and trust me they ask you lots of questions, and can and do file a report as if they are not talking about you at all.

 

My advice. Stick where you are, try and go back to your pro-op job.

 

Oh and you are aware that not all Carpal Tunnel ops are successful ?

Link to post
Share on other sites

As stated above, much depends on whether you are claiming this as a work related injury, but if this is not the case then your employer may be deemed to be acting appropriately under the circumstances. It is perfectly natural for them to wish to retain your services, and under the DDA they would be obliged to make 'reasonable adjustments' to accommodate your return to work. I do not neccessarily agree that cleaning would be appropriate as I would imagine that this would place a degree of strain on your wrists, but Reception work may be OK. You could of course hold out to take the full time off post-op and resume your normal position, but equally they could refuse this and instigate capability procedures ahead of dismissal. If carried out correctly, with reasonable alternatives being offered, you would have very little scope to argue and may end up with no job at all.

 

Would a compromise (subject of course to qualified medical advice) not be to suggest a temporary change in duties to allow recovery with an assurance that you could resume your Beauty Therapist responsibilities once cleared to do so by your surgeon? If they value your work then they may accept this, engaging a replacement on a temporary basis during your convalescence.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

Thankyou for your replies . Basically the injury to my wrist can only be from the massaging and beaty treatments i have been doing . Ive been doing beauty for 5 years and have been in my current job for 9 months this month . I hav only been having problems since Christmas with my wrist hurting .

 

I actually had no intention of claiming any kind of work related injury , all i wanted was for work to give me the time off to have the operation and then i would get back to work .

 

I am aware that all carpal tunnnel operations are not succesful but you can argue this with any operation . It should in theory solve my problem .

 

The talk of the receptionist job was part time wheras i am currently full time , i doubt the salary would be the same . I am shocked that i can be made out of a job because of all this .

 

What do i do ?

Link to post
Share on other sites

Hi Naja

 

This is life I am affraid and if you cannot attribute the injury to your employer then I cannot see how you could progress.

 

Quite simply, if work gives you time off for the operation then all well and good. If they do not then I think this is poor. However, the point is and providing you can return to your pre-op job with no issues then all well that ends well, just don't EXPECT your employer to still employ you in another position with the same pay as this is not their duty.

 

I will shed some light on attributing an injury. There maybe guidelines for how long or often you can do your line of work and it is your employers responsability to ensure you do not suffer and guidelines are adhered too. If your employer takes/makes bookings for you that say for example sake should not be conducted for more than 30 minutes without a rest and your employer has booked you every hour for 8 hours then you could argue the case.

 

Like i said before, have your op and see how you are afterwards.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...