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    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
    • Just to clarify - it was the lender who undertook works, not me.  They racked up huge huge sums in refurb costs - which were completely unnecessary.  They have been trying to charge all the costs to me.  Of course, I refuse to be held accountable - in my defence and counterclaim.   (I refuse to  be held liable for these works costs whether vat was or wasn't added - I maintain its the lender that must cover the costs).  It was a ridiculous sum of money and made no difference to their ability to sell either.  As its still unsold.    I can see - from disclosure paperwork - that the lender ceo uses this contractor all the time on other properties - for himself and for the bank.  The payer may not be responsible for the contractor's failure to add vat - but the ceo can clearly see it's not being charged - and again and again on all his jobs.  So he is complicit even if not guilty of the actual fraud.    I admit I'm angry with them. The sheer injustice and arrogance (that they could/ can do whatever they want and get away with it - has been astounding.  It's why I have fought so hard to get justice.  This particular issue is just another niggle.  They think they are above the law; can circumvent it - with no consequences / repercussions.    Thank you dx for pointing me to the link. I will now follow that up
    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
    • Hi All, I'm looking for help with a P2G claim for another lost parcel. Given the wealth of information on this site, I'm hopeful that this should be an easy one to fix, but want to be sure I have everything. On the 6th March, I contracted with P2G to send a parcel (a £600 Pioneer AVH-Z7200DAB car stereo which is not on either P2G or EVRi's excluded from compensation or prohibited items list) using EVRi, sent it off, and that was the last I heard of it. The EVRi tracking showed that the parcel had made it to the national sorting hub at 2:12 on the 7th, and then vanished. By Friday, I had started to get nervous, and so, raised an enquiry. And then another, and another - well, they weren't responding, and I couldn't get their telephone one to work, I think in all, it was more than 15 enquiries. I also raised an investigation with P2G as well. EVRi closed the enquiry confirming a loss on the 19th March, and P2G near the end, although P2G closed it claiming that I needed to send photos of the parcel as proof - which I didn't have, and I also do not have an account with P2G so couldn't upload anything (I did test, just in case), and this is why despite receiving advice on the EVRi Fb group to send the letter before claim, I haven't yet acted. I have proof of the eBay listing, and the refund, to demonstrate that which was being sent, but P2G's insistence that I have no photographic proof of the parcel with the label - I have the photo of the goods in their box before sending, but this is for the eBay listing, and so does not show it after the fact. This I fear is what P2G will seek to rely on as a defence, hence my 10 week delay on progressing with this. But, I am more than £600 out of pocket for the loss: £600 for the item and £8.04 for the delivery fee, although my claim will actually be for an initial £611.09 to cover the cost of the loss, their delivery fee, and my 1st Class Recorded stamp for the Letter Before Claim to P2G, rising to £681.09 to cover the additional £70 cost of opening the court case if they fail to respond within 14 days. This question mark surrounding P2G's request for photographic evidence, is this likely to cause me a problem? Steve
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Gross misconduct hearing


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Hi everybody, I have a disciplinary hearing next week for alleged gross misconduct. The company have followed all the rules regarding meetings and such like but this is the first time that I have seen all the statements from others involved. The problem now is that all the statements contradict almost everything that I have said at previous meetings. This is compounded by the fact that because I work in the motor trade and all the witnesses are sales related I cannot get anybody to be a witness for me. Most of the possible witnesses are sales executives and the company can easily limit the amount of their salaries, so not keeping in with the boss will cost them money. The hearing now looks like being very one sided and I do not hold out much hope of a "fair trial". If I was to resign before the hearing is due would I still have to go through with it, (I have to give one months notice), bearing in mind that I have been suspended for 10 weeks whilst the investigation was carried out. Hope someone can point me in the right direction.

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Ok, in answer yes you could still be made to go through the meeting and theoretically you could still be dismissed while working your notice.

You could ask if they would except your resignation but if that fails then you could do this (I’ve not told you this) Go to your doctor, tell him your stressed with work etc or have a bad back anything to get a sick line, then hand that in, you can not be made to attend a meeting while sick, now resign and use your time off sick as your notice period.

Not really a nice thing to do but a practical one.

If my comments have been helpful please click my scales

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It looks like you feel your employer has decided you are going to be sacked before the meeting even takes place. In this case you could approach your employer and ask them if they will consider a Compromise Agreement, whereby you resign for a package, eg a few months salary plus a clean reference? This would save your employer having to go through disciplinary hearing, appeal hearing and probably tribunal, thereby saving everyone time, money and hassle.

 

If they accept this, you can approach a solicitor who will deal with this agreement on your behalf, and the best thing here is that the employer is usually responsible for paying the fee to your solicitor.

 

Check Yell.com for a solicitor who will offer an free initial consultation.

 

Hope this helps

 

BD

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Thanks for that Big Dub, all along I have felt that this was just the excuse that they wanted to get rid of me. How would I go about this compromise deal? Should I approach my manager or go straight to the HR dept at head office? Also what are my chances of success, do firms do this or would they just bluff it out like they have so far. Whilst on suspension I have felt that they would love me to give in and quit but I have stuck it out, now I have seen the statements made against me I sort of wish that I had.

 

Does anyone know what happens about the hearing if you do go sick, does it happen in your absence and therefore go on record if anyone was to ask for a reference? Anymore info gratefully received as I will have to decide very soon.

Thanks everyone

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Just been through the same thing. If your sick in my case they can have the hearing without you but a union rep would present your evidence. Something I wish I'd done is prepare a script. Write down everything you want to mention and include it in your summary. They will do this. Theres lots of people on this forum who will help you out with preparing your defence and the terminology to use

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No they can not hold the hearing if your off sick, the hearing has to be held at a mutually convenient time and it must be held in work time.

 

If you’re off sick you are unfit to attend work and you can demand the hearing be postponed.

If my comments have been helpful please click my scales

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As far as I know, your employer does not have to agree to a compromise, however, if they want to save the hassle of going to a tribunal etc, then it would probably be in their interests.

 

Hope it works out.

 

BD

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Have just contacted the HR department and they refered me back to the manager concerned. Spoke to him and he is not interested in any form of deal, I get the impression that he just wants me sacked. I suppose I will have to go through with the "kangaroo court" and wait for the result. Thanks for the replies everyone will let you know what happens.

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Thanks for the support old_andrew2007, not looking forward to the meeting let alone going for a tribunal. Will be on after Monday to find out whats involved in that, (loads more stress I presume) but I really will need to clear my name so will definitely have to go for it.

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Hi, I have just gone through a disciplinary hearing and the decision was to sack me for gross misconduct so I understand how you must be feeling. I have appealed against the decision and and currently waiting a reply.

 

I was signed off work for severe stress and anxiety (due mainly to bullying) and was off work for six months. against doctors orders I returned to work, I lasted 5 mins in the office as I was suspended on the spot pending a disciplinary hearing.

 

They say that I failed to provide sick notes and failed to notify them of my change of address (as I moved whilst off) so was in breach of contract.

 

I submitted a sick note every month and also provided a letter from my GP saying that he had issued notes.

 

I did notify them of my change of address and had received correspondence from other departments within the firm at my new address.

 

One thing I would like to know is if anyone can help me with the following:-

 

As they said they didn't receive any sick notes they stopped paying me and I did not even receive SSP. they owe me six months wages and even though they are in receipt of the letter from my doctor, they are still refusing to pay me. I cannot claim any benefits and have been living off my savings, which have now run out, and I am struggling to be able to put food on the table for my son.

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Guest Old_andrew2018

Hi

Not an expert by any means I hope some one with the experience needed can reply to you, am am aware the some members have HR, and trade union experience

 

Regards

 

Andrew

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I can’t answer about the sick pay issue except to say speak to the CAB about that. If you have been six months without any pay I’m sure there is something that can be done.

In regards of the appeal for dismissal, if what you are saying is true, then the dismissal would be unfair (how long have you worked there?) As for appealing, you would be invited to another hearing. Produce all your sick notes (your doctor can re issue back dated sick notes) and the letter, bring in copies of the letters from the other depts too.

If this fails then go see an employment lawyer.

If my comments have been helpful please click my scales

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Your employer should consider one postponement of the hearing. If you beg off the second date set then they may go ahead in your absence.

Also, you say that the sales employees are basically covering themselves. You can write to your employer before the hearing and request that these colleagues are available as witnesses at the hearing and say you would like to question them in front of the chair. If your employer refuses then you possibly have a care for tribunal.

If your colleagues decline to be questioned use that in your defence. It may not work at the hearing but a tribunal will consider it.

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Hi and thanks for replying. I have worked for them for over ten years, my doctor has already supplied them with a letter saying that he has issued continuous sick notes for a valid medical reason. after they were in receipt of the letter I asked my employers when they were going to pay my outstanding salary and they said well you tell us how much you think we owe you and we will consider it.

 

I have already consulted a solicitor and when I told him what they had said he said that how could I be expected to work out my salary when they are the ones dealing with the pay role.

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