Cheekiness towards a DCA

[Hoose]

well, not cheeky so much as leaving them speechless

 

having refused to answer any of RMA's DPAQ questions when they ring, I got the infamous "We will be calling" postcard.

 

rang em up (I was bored) and when the drone answered, said "Can I speak to someone to make a complaint about your company wasting my time please"

 

little stutter, she asked for my ref no (which I gave) and put me on hold

 

got put through to an "operations manager" who sounded quite polite

 

explained (well, lied) that I had had this card, and had waited in ALL day expecting their representative.

 

he explained that the card means they will be TELEPHONING (like I didnt know).

 

Well, it isn't worded very well, as if you meant Telephoning, then surely you should state that. in fact it is almost like you are trying to decieve people!" cue another stutter, and me pressing on "I think it may be advantageous for your company to look at rewording your card to avoid confusion, dont you?"

Reply: "Y-y-yes sir"

 

Me: "Ok, thank you, goodbye"

 

they didnt even seem to think to ask me about the debt that they are supposedly chasing. I was hoping they would, as it got settled with the OC today with £1k knocked off the total yay!

[Hoose]

why thank you fb, it is appreciated

 

i am gradually getting things sorted with short settlements (and generous parents, who are lending me the money till my mortgage comes through)

 

teasing the dca's just passes the time

[Hoose]

oh that was fun.

 

 

RMA just rang me. obviously realised they missed a chance last night

 

had a bit of fun with security "but you rang me!"

 

only partial answers to the questions until she got narked and then answered her questions.

 

then:

 

Her: I'm calling about a personal matter with MBNA

Me: Right

Her: It's about the outstanding amount

Me: There is no outstanding amount

Her: Have you made a payment to us

Me: No

Her: Have you cleared the outstanding amount with MBNA

Me: I have made an arrangement in F&F settlement with MBNA

Her: OK, Sorry to have wasted your time this morning

Me: (i just had to get it in again) Well, to be honest, you wasted my time all day yesterday as well

Her: How did we do that?

Me: Well, I get a card through the door saying you will be calling, so I wait in all day. Tell me, who do I send the invoice to for my lost time???

Her: to give her credit, she didnt miss a beat here. obv used to dealing with FB)MBNA, they are the ones that instructed us to send the letters out, so you would have to claim from them

Me: Ok, thank you ByeBye *click*

 

 

ahhh, the sweet sound of a DCA with its teeth yanked without anasthetic, go lick yer wounds RMA and never darken my telephones again

Edited July 29, 2008 by Hoose
smiley inserted where thar should be no smiley

[Hoose]

well i think i got a newbie who didnt know how to use the phone system. my phone rang, i answered and heard a couple of words of a conversation to his colleague before it disconnected.

 

oh well, it let me have fun!!

[Hoose]

Fuzzy,

 

too few people these days, really have a sense of duty. too few actually want to set aside some time to sit down and help their fellow human beings.

 

You want a reason to stay, to continue helping? read vincent's post, the one right below yours, THAT my friend is why you should stay. YOU have helped turn someone round in one of the darkest times of their lives, someone was willing to NOT wake up in the morning because it seemed like the easier option, the only way out. but instead, they are here, they are posting, they are helping other people who are going through the same things as they did, and why?

 

Because of YOU

 

It may be tempting to scoff, and say "I didnt do anything" but you did, and deep down you know you did. if you think on it now, you will get a feeling in your stomach, a warm feeling, you know what that is??? that is pride, that is the realisation that YOU have saved a life, and stopped untold others from having their lives detroyed. you know how I know that, I have experienced it myself. several times.

 

OK, Moderation may at times be extreme, but the mods have to tread a fine line between what is acceptable, and what can get the site owners possibly hauled into court.

 

there are more important things my friend, and deep down, you know that.

 

Go and retrieve your "teddy from the corner", sit down, have a cup of tea and take a deep breath. then, focus on what you have achieved on this forum. focus on the fact that there are people that you do not and will never know out there who owe you the biggest debt of gratitude that can ever be owed, the continuation of their normal life is oftentimes down to YOU FB, dont throw that away in a fit of picque over over-moderation. you are bigger than that.

 

I will admit that I dont know you, and if me referring to you as Friend when we have never met / talked outside this thread offends you then i apologise, but what is above, you need to know. there can be no more reason than that to stay and carry on helping the best you can.

 

Less and less people are willing to put aside prejudice, put aside fears, step up and say "What can I do"

 

you are one of those people.

[Hoose]

confucious, he say, better to remain quiet an appear stupid, than to open mouth and remove all doubt

[Hoose]

Hoose, he say man who walk through airport security gate sideways, going to bangkok

[Hoose]

heres aquestion, why do dca's use solicitors called

Swindle & Leggitt Legal Solicitors

 

either they are victims of an identity crisis, or broon has legalised prostitution, and they are sidelining

[Hoose]

HeHe, thanks Hoose,;-)

 

Quite allright EEB. got lots of em :grin:

 

Hoose, he say, man who stand on toilet, high on pot

[Hoose]

FB,that WAS the reply.

 

have just picked myself up of the floor after laughing so hard i nearly wet myself.

 

would love to see the response they make to that

 

have some rep berry

[Hoose]

I Got this from RMA's annual karaoke competition album