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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Shaw v's First National (GE Money) ***WON***


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Started by ringing for a copy of my mortgage statement, got told happy to help, and received them the following day!!!! (gobsmacked, as they were free)

 

Sent Prelim Letter asking for Late DD's, Arrears fees, early redemption, legal fees back. Legal fees will take some getting but they do need to prove that they didnt make a profit on them, so it is worth a try.

 

Got letter back stating they are considering the case and will come back to me in 14 days. I gave them the benefit of the doubt and honouring their 14 day request before sending a LBA letter

 

Tried to ring contact on letter for update as 14 days are due, no answer.

 

LBA sent today (30/06/06) for £3k (exc int)

Lloyds TSB

15/06/06 Settled in full

British Credit Trust

08/06/06 LBA Letter Sent

First National

30/06/06 Money Claim 6QZ55487

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  • 2 weeks later...

they are based in Harrow.

 

First national are doing the stalling thing by making out in there letters that they are trying to resolve the matter waiting for 4 weeks then stating go away. so onto the next stage

Lloyds TSB

15/06/06 Settled in full

British Credit Trust

08/06/06 LBA Letter Sent

First National

30/06/06 Money Claim 6QZ55487

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First Nation today made n offer of £675 in a gesture of good will as they believe that the ruling only applies to credit card not banks or mortgage companies. So i shall be not accepting the offer and filing a court claim today in the process.

Lloyds TSB

15/06/06 Settled in full

British Credit Trust

08/06/06 LBA Letter Sent

First National

30/06/06 Money Claim 6QZ55487

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  • 3 weeks later...

Apologies for the delay in writing. I have been chasing my claim up with the court and the judges are on holiday and left with a hugh backlog of claims to arrange. So my claim is still sitting on a judges desk. I aksed the clerk how I could file a cliam against the court because this is costing me with not results or movement in workflow, she told me to go away and stop bothering her.

 

As soon as the claim is issued i will let you all know

Lloyds TSB

15/06/06 Settled in full

British Credit Trust

08/06/06 LBA Letter Sent

First National

30/06/06 Money Claim 6QZ55487

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  • 1 month later...

UPDATE!! First National requested an extension to submit defence, I accepted showing that I was being reasonable, the new deadline was the 26th Sept. By 5:30pm they had not submitted a defence and I so I requested judgement. The pay by date on the requested judgement is 10th Oct, if they have not paid by then i will issue a warrent. I will keep you all updated:o

Lloyds TSB

15/06/06 Settled in full

British Credit Trust

08/06/06 LBA Letter Sent

First National

30/06/06 Money Claim 6QZ55487

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  • 3 months later...

Finman,

any update on your first national campaign?

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Sorry for no reply of late. I finally got First national to settle out of court 1 week before it was due in court. They settled for 100% of the claim including the early redemption fee.:)

Lloyds TSB

15/06/06 Settled in full

British Credit Trust

08/06/06 LBA Letter Sent

First National

30/06/06 Money Claim 6QZ55487

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Congrats Finman, I have just issued mcol against GEcapital (first nat.) Did they use solicitors . Or was all correspondence sent from the company itself ?

.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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They use a solicitors called eversheds. good Luck

Lloyds TSB

15/06/06 Settled in full

British Credit Trust

08/06/06 LBA Letter Sent

First National

30/06/06 Money Claim 6QZ55487

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hi finman this is the first time i have seen your thread but it promising i am claiming against first national too

did you receive anything from first national prior to issuing mcol,i have sent prelim,lba and issued mcol and still not has any response have just filed judgement by default yesterday

did you have to do this before they acknowledged anything how difficult were they ?how long did it take from beginning to end ?

thanks boots

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Fin, you are a funny man!!! congrats.

Barclays Bank

13/9/06 - ACCEPTED HALF ON BOTH A/Cs

HSBC

21/10/06 - SETTLED IN FULL

Preferred Mortgages

11/8/06 - prelim let sent - redemption fee

12/07 - case dropped

Halifax B/S

2/07 settled in full

Halifax visa card

MCOL due

Citicards & Hillesden

2/07 Data Protection Act & CCA let sent

3/07 Prelim let sent

4/07 LBA sent

Barclaycard

04/07 offer received for 1/3 - refused

Argos Card services

Half offered - refused

PPI Claims:

8/12 MBNA Loan settled in full

7/12 Barclayloan settled in full

9/12 Liverpool Victoria settled in full

7/12 Barclaycard claim rejected

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CONGRATULATIONS!!!!

 

Another ERC successfully claimed back - enjoy it :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Well done.Congratulations..

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Well Done!!!!!

Halifax 1

WON - £1,355.49 21/07/06

MINT

WON - £273.81 14/09/06

First Direct

WON - £913.50 01/09/06

Capital One

WON - £130.13 03/11/06

Halifax 2

WON - £188.03 01/12/06

 

Kensington Mortgages ERC

MCOL for £6,204.39 Discontinued

Halifax Mortgage Admin fee

WON - £10.00

Direct Line Mortgage Redemption Fee

WON - £99.00

Halifax 3

MCOL for £109.01 reg 07/03/07

 

http://petitions.pm.gov.uk/redemptionfees/

Please sign this petition x

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Well done on your ERC payback. We have just remortgaged from First National to GE Money and had to pay £7000 in ERC (it was after 6 months), but it would have been £9000 if we had been remortgaging to another company. Is it reasonable for me to ask First National for all/some of this back?:confused:

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Guest peed orf
We have just remortgaged from First National to GE Money

 

First National and GE money are the same company. Did you find they sent you via Purple loans?

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