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Newcomer needs advice and help


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Hi, LloydsTSB angry customer, I know it says be patient but I sent bank a short letter saying please send me total amount charged for last six years on 16th June, no reply whatsoever. thing is I have 2 accounts in my name at two different branches, and one joint account at one of these, my husband is the other party to this joint account, and he has a business account as well. Thing is, do I send the correct and proper letter for my two accounts only and let my husband deal with his business account or not. Thing is when you say business account people think Alan Sugar/Richard Branson, I think not! Who could run any sort of business when banks are treating us like they are.I have had another account at Barclays for years, never using it for anything, and my husband has recently open one at Natwest, so if Lloyds do close us down we can go elsewhere. Also I'm not very computer literate.

Truth fears no questions.

MyzeeJon88 ;)

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You really need to have a good read of the FAQs here:

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

The letter templates (including the data protection act letter) are here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

Good luck and welcome to the site :)

Just the FAQ’s ma'am. Please read 'em thoroughly before jumping in. Cheers :)

 

Find all the letters under the rainbow here

 

Being a man, I am always right (however I will make no admission of liability if you have misinterpreted my instructions!! :) ) If you are in any doubt, then consult a professional. All opinions offered on this site are just that, and should not be taken as legal advice.

 

Halifax - £1400 reclaimed. Now on a crusade to help others!

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  • 2 months later...

Hiya

 

Another newcomer on site. I've received the charges, sent off the template letter requesting a refund from the Woolwich and have today recieved a letter from them saying sorry you're unhappy etc but due to the complex nature of the request they have forwarded to their head office. They state they will keep my complaint file open for 8 weeks and if they don't hear from me by then they will regard my complaint as closed. They suggest I ask the Financial ombudsman Service to review my complaint. Help what next?:eek:

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