Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

help with link financial


twix

Recommended Posts

Hi CAN SOMEONE PLEASE GIVE ME A BIT OF ADVICE.I HAD GOT MYSELF INTO A BIT OF A MESS WITH DEBT BUT HAVE RESOLVED ALL DEBTS EXCEPT ONE.I OWE £1800 TO GE CAPITAL WHO SOLD THE LOAD TO LINK AFTER I MISSED 3 PAYMENTS.

i DONT WANT TO RUN AWAY FROM MY DEBT AS I OWE THE MONEY AND WANT TO PAY IT BACK.THE PROBLEM WITH LINK IS THEY WILL NOT ACCEPT MONTHLY PAYMENTS AND WANT THE FULL AMOUNT NOW.

OF COURSE I HAVENT GOT £1800 AND THEY TELL ME THEY WILL REPORT THE CAR STOLEN UNLESS I PAY NOW.

 

ARE THEY RIGHT IN DOING THIS AND THE FACT THEY DONT HAVE TO ACCEPT MONTHLY PAYMENTS.

 

ANY HELP WILL DO.

 

I HAVE NOT SENT ANY DETAILS TO THEM YET AS THEY SAY I DONT NEED TO SEND ANYTHING BUT THEY RING AT LEAST TEN TIMES A DAY AND I'VE GOT TO THE POINT WHERE I IGNORE THE CALLS.

 

I WANT TO PAY MY DEBT OFF AND OFFERED THEM £600 STRAIGHT AWAY THEN INSTALLMENTS OF £100 A MONTH BUT THEY STILL REFUSED.

 

PLEASE HELP

Link to post
Share on other sites

hi twix.

i think this would be better if you posted in the debt part of the forum where there are friends on there who know enough to help.

also, have a look around that part of the site and see if anyone else has experienced the same.

 

Any mod's out there to move this for twix ?

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

Link to post
Share on other sites

AND THEY TELL ME THEY WILL REPORT THE CAR STOLEN UNLESS I PAY NOW.
Personally i'ld be interested to hear how exactly they'll report your car which I assume is registered in your name stolen!! Think about it!!

 

This may also put your mind at ease a little...

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

Link are as nasty as they come and you need to be prepared for them.

Trading Standards Central - Trading Standards and Consumer Protection information for the UK

 

Regards, Dave.

Link to post
Share on other sites

Hi Twix,

Welcome to consumer action group and you have come to right place for advice and help.

 

Whilst Link don't have any obligation to accept monthly payments, even though it is in their best interests to. Have you been speaking on the phone to them regarding this? I ask because one of the first things that CAG members advise new members is that you should never speak to them on the phone, ensure they put everything in writing for you.

 

Is your debt for a car loan or such, that is why they might suggest they can report your car as stolen, which, is a lie, they cannot do so. If they car is registered in your name, they would be laughed at by the police in any case.

 

As I see it, you have made a fair offer, indeed some creditors may accept a one of third payment as a full and final settlement, which is why it puzzles me that Link will not accept your proposals.

 

As I see it, you have 2 options really, I'll explain both.

 

1. You can ask Link for a copy of your consumer credit agreement (what you would have signed for or indeed you may not have signed!). You will need a £1 postal order, don't send a cheque as they can get your bank details from those, equally don't sign your letter as they can forge your signature on to documents. You will need letter N from this link http://www.consumeractiongroup.co.uk/forum/general-debt/20758-creditors-dcas-letter-templates.html send recorded delivery and they then have 12 days (plus 2 for postage) to provide you with the said agreement. If they don't provide this agreement, the debt cannot be enforced without a court order, after a further 30 days, Link commit a criminal offence, for which they can be reported to their local and your local trading standards.

 

They also need to prove to you, they have the permission, if you like, to collect this debt from GE by way of providing with a copy of a deed of assignment.

 

Also ask for all communication to be made in writing and for phone calls to cease immediately.

 

Your second option:

 

1. You can put in writing to Link and GE, your proposals in writing. GE, in fairness, OK to deal with, they took my husband's debt back from their DCA the first time it was sold and negotiated with him directly.

 

I think you could also look at Letter J on the above link, which is offering a full and final settlement to a creditor, you can offer the £600 as a full and final settlement.

 

I'd personally want to go down the route of option 1, ensuring the creditor and debt collection agency are complying with all the terms of the original agreement.

 

Good luck and I am sure there will be some more advice coming your way soon.

 

TFx

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

Link to post
Share on other sites

Thankyou for your response ,sorry I took so long had a bereavement in family.

 

I will be sending them a letter and hope they will accept a solution to this as an end to the phonecalls.

 

The debt was for a car total value was 11,000 which I put 7,500 down in cash for and the rest on finance of which I was daft not to see it was higher purchase.

 

Once again thanks for the response.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...