LYNZFA vs NATWEST **WON**

[hagenuk]

How long have you been waiting?

 

The companies you have approached (I presume it is three?) have 40 days from receipt of your payment in which to comply. Some do need gentle reminders however and if you look here

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

you will find the templates that you can use for this.

 

Did you send your cheques via recorded delivery or have you got proof of postage?

 

Perhaps you could detail who you are claiming from and which address you used for the DPA requests.

 

However, I notice that you already know roughly what the charges are, so yes, if you are confident that you can compile a claim then you do not need to wait. If you miscalculated, you can always add to your claim in any case.

[hagenuk]

Ok, here is the address for NatWest.

 

National Westminster Bank Plc

135 Bishopsgate

London

EC2M 3UR

 

 

Do you recall (or did you make a note) of when they said they have received your third cheque? The point is, you sent it, if they have not cashed it that is hardly your concern.

 

If the 40 day deadline has expired (from when they confirmed receipt of your cheque) then send them the third letter from this page.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

 

Regarding court proceedings, if you have your statements, or a good idea of what your charges are then you can proceed with the first letter. You can find that here.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-letter-preliminary-approach-repayment.html

 

You can send both letters at once, they go to different departments within the bank in any case.

 

Regarding recorded delivery, it's value is questionable. If you request proof of postage from the Post Office this will be sufficient should Nat West continue to claim that they have not recieved your letters.

 

It is important now that you stick to your timetable, if you give them 14 days for example, then write again on the 15th day and move to the next stage. They rely on the fact that many people will give up or not follow through with court action.

[hagenuk]

What's the "Gentle reminder" you speak of?

 

Its here

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

and consists of three letters depending on how far into your 40 day wait you are or if you are over the 40 days then the final letter is a letter before action for non-compliance with the Data Protection Act.

[hagenuk]

Hi

 

Know how you feel...

 

This is madness and a waste of our time. Call CS department on 0845 6052605 and just asked for last 6 yrs statments and they will send them in the post within a week for a fee of £5.00.

 

See my thread...

http://www.consumeractiongroup.co.uk/forum/natwest-bank/9463-well-here-goes-2.html

 

It worked. Now I have 3 full copies! My account was debited £5 the day after making the call. As for recorded delivery Snatchwest are not signing for them, amazing but true, but proof of posting is the start of your 40 day count down - if you have it.

 

Good luck

 

This is all very well but not everybody making claims still banks with them, how would you propose I get copy statements for example, given that I closed my account in 2002?

 

Madness it may be, but it works.

[hagenuk]

Hi

 

Now you sit and wait. (But not for too long!)

 

If the claim is filed then they have 14 days to file their "Acknowledgment of Service" which they will probably do. That then gives them another 14 days in order to file a defence, admit the claim, pay the claim or admit part of the claim.

 

I would suggest you read the Nat West threads and see how others have got on. Nat West will pay you, but be prepared for a battle.

[hagenuk]

You know what?

 

I doubt it very much

[hagenuk]

I got a letter from Cobbetts a week before yours, offering me 50% which I duly accepted as part payment only and I have yet to hear anything else either.

 

Try not to worry about it - they will be in touch.