Telogram Ltd

[legend07]

Hi, i hope someone can help me with question or shed a little bit of light on this company for me. I recieved a nice letter from a company called Telogram Limited today claiming to act on behalf of National Westminster Bank, i have googled the company and there is'nt a whole lot of info about them except that they are a collections company. I did bank with Natwest some years ago but really dont remember having a debt to them but i may be wrong, should i call the number on the letter and give them the information update that they are asking for?

Hope someone can help me out on this one,

Regards, L

[Guest ChloeJane]

Hi Legend,

 

Do you recall how many years ago you may have had the account?

 

I ask this because under the statute of limitations a debt older than six years cannot be pursued.

 

I would if I were you, telephone and see what the matter is about. People can help you then with advice once you know what your dealing with. To ignore the letter could spell trouble, so yes I would see what the issue is and what they want.

 

I believe this forum is really about empowering people with knowledge but about responsability and sadly, although daunting if a debt is forgotten responsability is that call you have to make.

 

So come back after you know what the issue is. Welcome to the Forum!

[vandermerwe]

Hi legend.

 

Do not phone them.

 

Put any questions you may have in writing and send by recorded delivery, naturally keeping a copy.

 

Tell them you will only deal with them in writing.

 

From other threads in the forum they are appear to be a bunch of con artists owned by, if I recall, a debt collection agency,

 

Good luck - keep us posted.

 

Vandermerwe

[tiglet]

Personally, I would wait to see if they contact you again - this could possibly be a fishing exercise.

 

They've told you nothing in their letter - wait until they have something to say and then post again.

[shane5408]

Hi all,

 

Telogram are a debt tracing company.

 

ChloeJane I see where you are coming from but speaking to them on the phone might be construed as acknowledgment of ownership which is why i would advise against it.

 

Legend07 can you type up or scan a copy of the letter you received, most likely they are fishing at the moment trying to estalish whether or not you are the debtor.

 

If you think the debt is more than 6 years old I would send the following letter to them, the burden of proof is on them to prove there has been contact/payments in the last 6 years, if not then the debt is statue barred. http://www.consumeractiongroup.co.uk/forum/general-debt/20758-creditors-dcas-letter-templates.html you need letter M

 

but post up the letter from telogram first before you send them anything

 

kind regards,

shane

[Guest ChloeJane]

I wrote to them as they are chasing a business debt of ours and they didn't reply after three weeks.

 

I was forced to phone as they sent a letter every week during those three weeks and were certainly not on the ball.

 

When I rang, I said I had written and gave them the postal receipt number and made it clear that unless they were going to bother to write to me and tell me what the issue is and precisely what they want, don't send more letters as I will return them.

 

So for me, phoning worked writing didn't so I guess it is what works for each person. I did get a letter and laughed!

 

The business debt is for £35! What a drama for nothing. I did enjoy writing back and telling them what I thought and how if they would have written it the first time and been precise they would have had their money 5 weeks ago.

 

Not a very professional company I thought. So good luck with writing! Phone worked for me.