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    • Today , after a lotof years i recieved a letter from this lot. Very friendly, "Were writing to remind you that we havent had any contact from you in a while".  The velvet fist, followed by  a veiled threat to get their preferred debt collectors involved. Yep dead right. In 1992/3 I took out a Student load under duress from DHSS. uP TO 2000 I hadsucessfully gotten deferment on low income. But rarther thansign on as unemployed,I decided to be self employed. I applied and they asked for all sorts of documents. I obliged and then correspondance ceased from them, circa 2001. To date  I have had no correspondance from Student Loans. I was made  redundant in 2009 and  reached 65 in 2012 , at which age the loan should have been cancelled. Now ,today, 12 years on retirement and 11 ( at least years after last contact) I get a letter with veiled threats. Do I , as I smell a scam a) ignore it and hope that Erudio will think that this phishing attempt has failed or b) respond with a statute barred letter or c) remind them of legal terms that loan should be cancelled 12 years ago or d) combination of b) +c)      
    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Fredrickson International


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I had a very large personal loan with HSBC which I defaulted on and it still has a huge balance. It was being dealt with my Metropolitan Collection Services.

 

I am currently unemployed and have been paying MCS a nominal amount of £19.23 per month. I know this is a pathetic amount considering how much I owe but at least I'm paying to the best of my ability. I have to say though that MCS have been very reasonable and didn't question my proposals (I used the templates from National Debtline for pro-rata calculations) however on Saturday I got a letter from HSBC and Fredrickson International....HSBC have apparently sold the debt to them. The letter from Fredrickson asked me to call them.

 

I did so...Fredrickson have insisted that they now own the debt and want the balance of £14k paid within 45 months and therefore require payments of £313 per month. I proceeded to outline my circumstances and offered the same as MCS were getting and then offered to up this amount when I had found work. They again insisted on £313 per month. I then said there is no way with a wife, 3 kids and no job that I could pay that amount. I then said perhaps bankruptcy is my best option (expecting them to back down a bit), but they didn't. In fact they said, yes indeed, in our opinion, we would advise you to go bankrupt...they are insistent they get £313 per month....and I don't want to go bankrupt. What now?

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Well they must be under the impression that if you go bankcrupt they will get something out of you. Are you a home owner?

 

If your not then telling you to go bankcrupt is cutting their own throats, because they will get nothing if you have nothing, so don't see the logic in what they have told you.

 

My best advise as this is a new DCA trying to collect, is to sent them a CCA request to see if they have a legal right to collect. Without it they cannot enforce the debt by law.

 

Even if they have no court in the land is going to expect you to pay £313 a month out of state benefits, should they try to seek a CCJ. More likely £5 a month and if thats what the judge orders than tough tit on them cos thats all the get, like it or lump it.

 

Try not to worry to much about it. I know this is difficult, but if you haven't got nowt, then they can't have nowt, simple as that.

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Hi and thanks for your reply. We have no assets (except car, but that's on HP) and we live in a Housing Association property. No of this was spoke about in the conversation though.

 

The person I spoke to at Fredrickson did sound very very young and maybe just couldn't be bothered with my proposals?...Not that I'm saying all youngsters can't be bothered!!!

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This actually puts you in a stronger position that a person with their own property.

 

Unless you have substantial assets, then these guys are not going to get very far.

 

As previously mentioned, send your CCA request to them. If this is a debt which started some time ago, then the odds are that there is not a consumber credit agreement, signed by yourself, available.

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Hi and thanks for your reply. We have no assets (except car, but that's on HP) and we live in a Housing Association property. No of this was spoke about in the conversation though.

 

The person I spoke to at Fredrickson did sound very very young and maybe just couldn't be bothered with my proposals?...Not that I'm saying all youngsters can't be bothered!!!

Don't speak to these people. It only get's them excited!:p
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Thanks for your replies everyone.

 

I have been reading threads with great interest and I am not sure what do to next...as my circumstances with HSBC seem to be common with alot of people.

 

1. I had loan with HSBC and defaulted in 2006.

2. Nominal payment arranged with Metropolitan Credit Services

3. Payments going OK (although very small ones against a huge debt)

4. Letter received out of the blue the other day from HSBC saying debt sold to Phoenix s.a.r.l

5. Also letter received from Fredickson International (in same envelope as the HSBC one) saying that they are administering this on behalf of new debt owners 'Phoenix' who are acting on compartment with 'Tessera Recoveries.

6. I call Fredrickson and have issues with them wanting payments to be £313 per month. I asked then who owns the debt now and they said they and Phoenix do and the client wants this account cleared within 45 months. (But I thought they just said they owned it, so who's the client?)

7. I post on here and receive replies after Fredrickson advise bankruptcy after I threatened I would do it myself (Please note this was a threat to Fredrickson to re-negotiate lower repayments...I don't really want to go BR)

8. I call Metropolitan Credit Services who say debt was sold to Cabot and they have never heard of Tessera, Phoenix or Fredrickson.

 

Should I just CCA these people?? If so, who do I CCA?? I know I owe the money and I've never denied that. Also the loan was taken out in 2004, but what's the likelihood that they (HSBC, Tessear, Phoenix, Fredrickson) will have a 'true copy of the credit agreement'? Or am I just chancing my arm!!...I'm really worried about all this...........

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