Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Please help with CCAs


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6020 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Heather,

 

With regards to the HFC agreement, a true copy MUSt be legible

 

this comes from Consumer Credit (Cancellation Notices and Copies of Documents)Regulations 1983 (SI 1983/1557) which states

2 Legibility of notices and copy documents and wording of prescribed Forms

(1) The lettering in every notice in a Form prescribed by these Regulations and in every copy of an executed

agreement, security instrument or other document referred to in the Act and delivered or sent to a debtor, hirer or surety

under any provision of the Act shall, apart from any signature, be easily legible and of a colour which is readily

distinguishable from the .

 

(2) The wording of any Form prescribed by these Regulations shall be reproduced in copies of unexecuted or executed

agreements or in Notices of Cancellation Rights sent [by an appropriate method] under section 64(1)(b) or (2) of the Act

without any alteration or addition, except that--

(a) the creditor or owner may enter the name and address of the debtor or hirer in any Cancellation Form prescribed

by these Regulations; and

(b) every Form shall be completed in accordance with any footnote.

 

if it is not clearly legible you have cause for complaint and to ask that they send you a clearly legible copy in compliance with the above regulations

 

Regards

paul

Link to post
Share on other sites

  • Replies 74
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Dear Sirs,

 

Thank you for responding to my request for a copy of the executed agreement relating to acc no xxxxxxxxx

 

However, i must pointout that the copy you have supplied me is totally illegible and therefore not in compliance with Consumer Credit (Cancellation Notices and Copies of Documents)Regulations 1983 (SI 1983/1557)

 

for the avoidance of any doubt, the regulations state.

 

Legibility of notices and copy documents and wording of prescribed Forms

(1) The lettering in every notice in a Form prescribed by these Regulations and in every copy of an executed

agreement, security instrument or other document referred to in the Act and delivered or sent to a debtor, hirer or surety

under any provision of the Act shall, apart from any signature, be easily legible and of a colour which is readily

distinguishable from the .

 

(2) The wording of any Form prescribed by these Regulations shall be reproduced in copies of unexecuted or executed

agreements or in Notices of Cancellation Rights sent [by an appropriate method] under section 64(1)(b) or (2) of the Act

without any alteration or addition, except that--

(a) the creditor or owner may enter the name and address of the debtor or hirer in any Cancellation Form prescribed

by these Regulations; and

(b) every Form shall be completed in accordance with any footnote

 

 

therefore i require that you supply me a true copy of the agreement in a clearly legible form to discharge your obligations under s77 Consumer Credit Act 1974.if you do not send me the requested documentation i shall make a foraml complaint to Treading Standards

 

i await your reply

 

 

try something liek that, it should sort em out

 

Regards

paul

Link to post
Share on other sites

Hi Heather

 

to be honest, i suggest that you let peterbard look over them

 

hes the oracle on these sorts of things

 

i did notice that one agreement, the barclay card one is improperly executed but i really do think we should speak to peter

 

Regards

paul

Link to post
Share on other sites

Hi heather,

 

they do look broadly enforcable except the HFC one which i commented on earlier

 

the Barclays one is not properly executed but htat would not stop a court enforcing the agreement as it is signed by the debtor and does appear to contain the prescribed terms

 

the Egg agreement appears to be enforcable also.

 

the Application would come under s59(1) CCA 1974 however, if the document contains all the prescribed terms and is signed by the debtor, application or not the court can enforce it

 

I would hold on for peter to take a look

 

Regards

 

paul

Link to post
Share on other sites

 

127.

Enforcement orders in cases of infringement.

— (1) In the case of an application for an enforcement order under—

(a)

section 65(1)(improperly executed agreements), or

 

(b)

section 105(7)(a) or (b)(improperly executed security instruments), or

 

©

section 111(2)(failure to serve copy of notice on surety), or

 

(d)

section 124(1) or (2)(taking of negotiable instrument in contravention of section 123),

 

 

the court shall dismiss the application if, but (subject to subsections (3) and (4)) only if, it considers it just to do so having regard to—

 

(i) prejudice caused to any person by the contravention in question, and the degree of culpability for it; and

 

(ii) the powers conferred on the court by subsection (2) and sections 135 and 136.

 

(2) If it appears to the court just to do so, it may in an enforcement order reduce or discharge any sum payable by the debtor or hirer, or any surety, so as to compensate him for prejudice suffered as a result of the contravention in question.

 

(3) The court shall not make an enforcement order under section 65(1) if section 61(1)(a)(signing of agreements) was not complied with unless a document (whether or not in the prescribed form and complying with regulations under section 60(1)) itself containing all the prescribed terms of the agreement was signed by the debtor or hirer (whether or not in the prescribed manner).

 

(4) The court shall not make an enforcement order under section 65(1) in the case of a cancellable agreement if—

(a)

a provision of section 62 or 63 was not complied with, and the creditor or owner did not give a copy of the executed agreement, and of any other document referred to in it, to the debtor or hirer before the commencement of the proceedings in which the order is sought, or

 

(b)

section 64(1) was not complied with.

 

 

(5) Where an enforcement order is made in a case to which subsection (3) applies, the order may direct that the regulated agreement is to have effect as if it did not include a term omitted from the document signed by the debtor or hirer.

 

 

 

Hi Kennyparkroad

 

it is truely risky to take this to court on the arguement that the lender has not executed the agreement as the court has the power to issue an enforcement order

 

heather has signed the document and it appears to contain the prescribed terms so under 127(3) the court could see it just to enforce the agreement

 

Regards

paul

Link to post
Share on other sites

Hi Heather

 

Firstly, NO in its present form the HFC agreement is not enforcable

 

send em what i wrote out on the other post and wait and see what they do. chances are whatthey have sent you is all they have, otherwise they would have sent you a legible copy wouldnt they?

 

the other agreements i feel it is worth waiting for Peter Bard to look at

 

i feel as previously stated you would be foolish to take this to court on the basis that the agreement is improperly executed, after all as the consumer credit act clearly states a court can order the agreement valid and enforceable

 

Regards

paul

Link to post
Share on other sites

(4) Subject to paragraphs (5) and (9) below, the information, statements of the protection and remedies, signature and

separate boxes which this regulation requires documents embodying regulated consumer credit agreements to contain,

shall be set out in the order given by paragraphs (a) to (f) below under, where applicable, the headings specified below--

 

(a) the nature of the agreement as set out in paragraph 1 of Schedule 1 to these Regulations;

 

(b) the parties to the agreement as set out in paragraph 2 of Schedule 1 to these Regulations;

 

[© under the heading "Key Financial Information", the financial and related particulars set out in paragraphs 6 to

8B, 11 to 14 and 15 to 17 of Schedule 1 to these Regulations;]

 

(d) under the heading "Other Financial Information", the financial and related particulars set out in paragraphs 3 to 5,

9, 10, 14A and 18 to 19A of Schedule 1 to these regulations;

 

(e) under the heading "Key Information"--

 

(i) the information set out in paragraphs 20 to 24 of Schedule 1 to these Regulations; and

 

(ii) the statements of protection and remedies set out in Schedule 2 to these Regulations; and

(f) the signature box and, where applicable, the separate box required by paragraph (7)(b) below;

 

The above uote is taken from Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553)

now both me and Curlyben have been digging around on this and it looks like the document from barclay card does not comply with the above as the signature box should be at the end of the document from my reading of the above,

so im sure CB has a letter in his vast library to send

Regards

paul

Link to post
Share on other sites

Heather, we well i certainly after looking into this believe that the form of hte agreement doesnt comply with the Regulations which state what order the info must appear

 

since the prescribed terms appear on the second page after your signature it is not inline with the lay out of the regs

 

coupled with the fact that this is not executed properly makes it a more damming case against em

 

thats my thoughts

 

as previously stated, if you only had the not properly executed arguement i would be very cautious but this certainly adds weight

 

Regards

paul

Link to post
Share on other sites

No worries mate, they are nowhere near finished, ive just got the facts down on paper at the mo,. its the legal arguements im working on now

 

still hope they will be finalised in the next week or so, ive got so much on at the mo its sort of falling to the bottom of the pile so to speak

 

still lets wait and see what the chairman says

 

Regards

paul

Link to post
Share on other sites

Hi Heather ,

 

i have to be honest and say that the Egg one looks ok, but im not the oracle on agreements that would be for peter bard to look at. there is a chance he may find something on it

 

sorry i cant be of any more help

 

Regards

 

paul

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...