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    • @Man in the middle I've been searching the forum and you seem very knowledgeable. Would you mind giving a look at my query please? Thanks in advance!!
    • Thanks for this! I'm still not clear if I'm facing more than 6 points on my license though. Can you explain any further please? When I accept the 2nd speeding ticket, will they just charge me £100 and 3 points, or will they be more severe concenquences since that offense took place the following day of the 1st offense? Similarly, when I accept the 3rd offense, will they look at my record or just charge me with the £100 fine and 3 points?
    • Yes of course. That's why it says cc:: BIg Motoring World at the bottom. Don't imagine that this solves the issue. It doesn't. He not have to force the finance company and big motoring world to accept the rejection to give your money back. I suggest that you get the letter off tomorrow. And let us know what you hear but on Friday you should then send a threat to the finance company.   Have a look what I have said here about your options and read the whole thread as well.  
    • Been perusing the actual figures on the polls above wondering where the '16% claimed for deform comes from? I understand that there are 'weighted' end results based on secret calculations ...   Probably going to repeat this later, but remember that the ukip/brexit/reform/deform party has ALWAYS had poll speculation FAR better than their actual  performance at elections - by large margins. SO: The labor and Tory votes come largely from simply the people who say they will vote for them - sorted Lab 43% Tory 20%, with maybe another small 1-2% coming from the weightings of the 'not sures' Greens largely get what is declared from 'other' , although with another declared green bit from the 'pressed' question   So as the share of the voting displayed in 'other' granted to reform/deform is around 11%, where does the '16% too often being reported come from? Seems that reform has been granted as beneficiary of effectively ALL the don't knows and wont says, who when pressed didn't actually declare for someone else ... effectively adding 40%+ to their reported polling % - rather strange given their consistent under-performance compared to polling - or perhaps that is the cause of the higher rating eh?   Now I admit the possibility (probability?) of wingers being ashamed of declaring their support for the yuckey lemon end of the spectrum ... but surely  that should affect the 'Torys as well? Maybe the statisticians have simply weighted in that deform wingers are simply more likely to lie?   But - without 'weightings' and assumptions that faragits will get everything that isnt declared as a definite and unequivocal 'not that Piers Morgan' - reform is on around 11% it seems.   Add to that the history of polling a lot less than the hype - and the simple fact that faragit wingers seem to be spread across the country (presumably skulking in their moms spare room despite being 45+) and greens and lib dems seem to be community minded - I think two seats will be an epic result for farage. Hardly the opposition - far more raving wingnut party.   and importantly - Has farage got a home in clacton yet?
    • "as I have no tools available to merge documents, unless you can suggest any free ones that will perform offline merges without watermarking" (which you don't) ... but ok please upload the documents and we'll go from there
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Schedule 2 of the 1999 Regulations, set out at Statutory Instrument 1999 No. 2083 lists terms that may be unfair.

 

A pest infestation is not a type of situation covered by the Regulations.

 

 

 

Advice & opinions on this forum are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

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3 friends of mine are currently letting from an agency in Edinburgh. All three are students so pay no council tax. They moved into the house in June 2006 and it has an HMO for 3 people. The rent for the house is £875 pcm and they have never been in arrears.

 

When they moved into the house there were 2 sofas, one 3 seat and one 2 seat which did not match. They were filthy and the house was certainly not professionally cleaned like it says in their contract as they found all sorts in the sofa when cleaning including a few used condoms. It soon became apparent that the sofas were harbouring mice and the sofas were taken away and replaced with good condition (only a few months old) leather sofas worth a lot more than the previous sofas with permission of the letting company at my friends expense.

 

My friends realised that the mice were still a problem so they called the letting agent. The agency promised to get back which they didn't. They called and chased at the agency and they were told to use traps. Not wanting to use back breakers they bought (at their own expense) and set those ethically friendly traps for them and set quite a few mice loose on the Meadows in Edinburgh. Eventually the mice seemed to be gone and the traps were left with no bait.

 

In June 2007 they resigned their lease and this time there was a clause in the tenancy agreement stating that if there was a mouse problem it would only be dealt with by the agency if it happened within a fortnight of the date they signed the papers. They went home and heard the scurry of little feet, they called the letting agency and they promised something would get done. They then chased the agency and got told that there was no log of them calling in the set time frame and that it was their own problem. Out came the traps again but this time they didn't seem to be catching anything. The friends decided they must have an overactive imagination and they left the traps but nothing has been caught since the first set of catchings early this year.

 

2 nights ago one of my friends woke to find a mouse on his bed, he was panicked by it and spent the night on one of the girls rooms. This morning one of the girls woke up to find a mouse at her feet. I should mention that I know for fact there is no food eaten or stored outside their kitchen area.

 

They made contact with the letting agency who said not their problem. They can't lay poison as 2 of them have eczema, one has a bad heart and is waiting for surgery and one is a nurse who worries that she might inadvertantly end up with poison on her uniform. The traps are not working and they don't know what to do.

 

I think that the mouse clause is an unfair contract term. The letting agency have known since July 2006 that mice are an issue and they have refused to do anything. They once suggested getting a cat which is fair enough until you read and see that their tenancy agreement forbids furry pets and one of the girls is allergic. The next time they called about the cat the letting company "lost" that call (which they think means it wasn't recorded as having taken place). They don't know what to do, the letting agency are usually very helpful which makes them worry that they will get into trouble next year when they move out. They have tried getting hold of Edinburgh pest control but they haven't managed to get through so far.

 

Any ideas?

Any posts submitted here on the Consumer Action Group under the user name GlasweJen may not necessarily be the view of the poster, CAG or indeed any normal person.

 

I've become addicted to green blobs (I have 2 now) so feel free to tip my scales if I ever make sense.;-)

 

 

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It is irrelevant whether the clause is fair or not I'm afraid - pests and pest control are NOT the responsibility of the landlord, but the tenant.

 

The exception to this is when the problem is caused by a structural issue in the property.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Thanks MrShed. I'll tell them to keep trying to get in contact with pest control at the city council.

Any posts submitted here on the Consumer Action Group under the user name GlasweJen may not necessarily be the view of the poster, CAG or indeed any normal person.

 

I've become addicted to green blobs (I have 2 now) so feel free to tip my scales if I ever make sense.;-)

 

 

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No problem. It is unfortunate that this is the law IMO, but it is. Of course, this is the law, but the agent may not be aware of this - worth still trying to push the matter with them :)

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Share on other sites

Schedule 2 of the 1999 Regulations, set out at Statutory Instrument 1999 No. 2083 lists terms that may be unfair.

 

A pest infestation is not a type of situation covered by the Regulations.

 

 

 

Advice & opinions on this forum are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

 

Note: My previous post to this effect in this thread seems strangely to have appeared in the thread out of order so I am reposting it here.

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