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    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
    • First begging letter received from Overdales   ;Blah blah blah, our client's are going to win this blah blah blah we supplied all your documents under CPR   PS you can stop all this by paying £1200 less in a lump sum
    • Right,  so the court hasn't send out the Directions Questionnaires/N180s yet. PE's one is a false one, meant to intimidate you into thinking your defence was rubbish and they are confident with their claim. This is par for the course.  The PPCs do this regularly. However, PE have gone further and written that "a copy has also been filed with the court" which is a lie as the court haven't even sent out the papers yet. Keep a screenshot of MCOL, later on in your WS you can draw attention to their lying and abuse of court procedure. If you've got time on your hands, then complain to the BPA about one of their members lying.    
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HilaryFrances v Yorkshire Bank (Leeds)


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A number of judges have recognized that problem with the stays, and have either made further directions with the stay to limit the banks actions during the stay of have warned the banks that if they do take any actions during the stay the stay will be lifted immediately and the case will go to hearing.

 

Notable one of these was Carlisle v Clydesdale (was a Leeds case too) I have a transcript of the judgment in PDF format. If you want a copy PM me your email addy and I will send :).

 

pete

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The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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hello hils, when you told your court story you say to cut a long story short, could I beg you tell me the first part of your story to help me for friday? when you went infront of the judge, did he call you and ask you to speak first, what did you use did you read the skeleton argument out, and when did you present your expenditure list? that is the only item out of 98 pages I have not sent! I am getting worried already don't feel very confident about speaking out in court, never been on one!

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Pleasure CB. I'll see if I can get it in the library.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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yes basically they are allowed to add charges to your account but not pursue you for recovery or inform the credit agency's of any supposed defaults.

 

If your still using your account this doesn't help a lot because the new charges will still just eat up your wages/benefits BUT if you open a parachute account and move all of your finances to that they can do what they like to your old account and they are stuck with it until after the test case :)

 

pete

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Hi castle, wait a minute here, ;) you have really got me thinking now, are you saying that I can leave the overdraft which is about £4500,( under the £5000 limit ) and have all income and dds etc going into the parachue account i have opened in readiness ages ago, they write to me now and again asking questions about its non use.:D

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its one hell of a penny when it drops isn't it :D you do have to make sure the recovery from your claim will cover the overdraft in your old account when all of this mess is over but basically yes.

 

If you can get your judge to use the Carlisle v Clydesdale judgment as a template there is nothing stopping you effectively putting the bank on hold too :D.

 

pete

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Hi castle about the banks may ask for costs, I thought if they consider that to have the stay, they won the hearing therby entitling them to costs?

 

I'm honestly not sure how the costs work on appeals on county court fast track, I believe we have been very lucky to date in that costs haven't been asked for by the banks maybe zoot can shed more light on when costs do / do not apply.

 

pete

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its one hell of a penny when it drops isn't it :D you do have to make sure the recovery from your claim will cover the overdraft in your old account when all of this mess is over but basically yes.

 

If you can get your judge to use the Carlisle v Clydesdale judgment as a template there is nothing stopping you effectively putting the bank on hold too :D.

 

pete

 

OK I think I will take 3 copies with me, but I doubt I will use it, as I will be struggling to put it into words if questioned, I am not quick enough in response to things out of my league, but it would help as I keep having to transfer money from 0% accounts tocut down the penalties, but each transfer costs 3%( all have increased from 2-2.5%) I think perhaps leave one tiny pension going in to cover the interest cost incurred on the overdraft, and tranfer others, my claim will not cover, (£1091) and I am too old to work!! and too busy with 8 grandchildren lol

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hello Val, sorry I have not responded before but I did not see your question. Basically I got to speak first, I think this is because I was the only one who had done the job in the corredt manner. By the way none of the banks had prepared anything either and the solicitor representing YB was not even aware I was no longer a customer of theirs. The judge is not fierce, they realise we are out of our depth and not criminals, although he did remind everyone that it is a criminal offence to write out cheques for which there are insuffiecent funds in the account to cover. He did not seem to grasp the fact that YB pincjed your money before you had a chance to pay people. Once the judge has your bundle he will read it, before your hearing, so he will already have read your financial statement. Which court are you at? Hils

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Hi hils, Cardiff CC, the thing is I am one of those people who have run our own business on the accounts and wages side and am used to writing letters managing purchase and sales ledgers, chasing payments etc, but when it comes to speaking in public, I am what you might call shy of it.

 

Did you stand up and just read out your skeleton argument?

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no I was not asked to do so, I was just asked to state my case. I believe it is normal to just read out your witness statement though. I was not asked to do this either. The hearing I was involved in was much "bigger" than I was expecting and much "bigger" than is the norm so dont worry. Everyone is nervous

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when you say the banks barrister said that her points contained in her sleleton argument, aren't they supposed to supply us and the court with paperwork before the hearing as we have? I thought the idea was that each others before the hearing

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:D could be olden, I was not quick enough to say something! Thought about it when I got home. ho hum hindsight is a wonderful thing, the solicitor was not even aware that I no longer had a YB account, thats how well prepared she was good luck missus HILS
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