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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking Ticket from Afar


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Hello folks,

 

I have recently received a letter from our friends The UK Parking Enforcement Agency requiring me to pay the sum of £85 within 7 days of the letter (which I have unfortunately missed at this stage). The date and time of the alleged offence, however, place me at Aston University, Birmingham on 3rd August. I found this strange at first as couldn't remember being in Birmingham since I graduated (20/07). I found it even stranger when I realised that at the time of the offence I was actually on a train to London and my car was at home, 34 miles away from university.

 

I have had tickets whilst at university so they undoubtedly have my details but I was defintely not in Birmingham at that time.

 

I emailed them two days after receiving the letter and did not get a reply. I have sent a letter today (09/10) asking for a copy of the ticket stating I was not in Birmingham by special delivery (but obv won't be there until Thurs due to PO strike!).

 

I don't have the train ticket but I paid for it by credit card so the record of it will be available.

 

What action is suggested next?

 

Should I inform the DVLA that they are either re-using my details or the worse case scenario that someone is using my number plates?

 

By failing to comply with the notice I am threatened with increased costs of £135 and court action.

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The ticket is not the big issue at the moment. The big issue is that your car may have been "cloned". I would suggest you report this pronto.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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The ticket is not the big issue at the moment. The big issue is that your car may have been "cloned". I would suggest you report this pronto.

 

Quite.

 

I was in a motor factors some weeks ago. In the queue was a chap who asked for "yellow reflective film, similar to what is used on number plates - I want to make up a warning sign". "Certainly" says the assistant. He bought 10. Next in the queue was a chap who had on him an assortment of sticky-backed letters and numbers from a rack -at least a good few dozen. These were sold without question.

 

Apparently, if you buy the component parts of a number plate, you don't have to have a v5. Were these chaps connected and buying the bits to be used for cloning?

On some things I am very knowledgeable, on other things I am stupid. Trouble is, sometimes I discover that the former is the latter or vice versa, and I don't know this until later - maybe even much later. Read anything I write with the above in mind.

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Update:

 

I have been in touch with the university and they have no record of my vehicle having received a ticket at the time given on the letter. The location is "Aston University Campus" though, so surely they would be the ones who had issued it? They weren't.

 

This is very frustrating now as I've had the next letter from Parkforce through saying I now owe £135 and that if I don't pay in 14 days I will be taken to court.

 

I haven't heard from them regarding a copy of the ticket but I have checked and it has been delivered. I am now going to email them asking for confirmation they are dealing with my request and also to tell them I am not on the university's computers.

 

Any thoughts on the situation?

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Statement of the obvious,This is a private ticket? Not from council or bodies with by-law powers [universities don't qualify]Read the sticky at the top of the forum. Parking Parking Tickets are effectively unenforceable. The threats are 999 times out of a 1000 all bluff and bluster. In the very very unlikely event of you being taken to County Court, the damages that can be recovered are nominal, nothing like what is being claimed.

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