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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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11 months - Sacked no reason.


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Can still bring a claim for wrongful dismissal though.

 

There is a contract-it appears to just not be written down. A contract is always formed on accepting and beginning a job.

 

Therefore she needs to rely on the verbal terms which formed that contract. She should use this fact to her advantage.

 

Eg, was she told that she would have a months+ notice?;)

 

It comes down to her word against her employers.

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Also, what are the terms other employees are under? For example, if they are given/have to give a month's notice, then the employer is required to treat her in the same way. Otehrwaise it would be wrongful dismissal.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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I was told it isn't unfiar dismissal as she has only been there 11 months, it needs to be over 12months for there to be grounds

This comes from ACAS

 

Unfair dismissal & wrongful dismissal are two different things.

 

Most people in this post's situation are deemed wrongfully dismissed-there is no statutory qualifying period unlike unfair dismissal which requires 12 months service (unless 'automatic unfair').

 

ACAS should have told you this.

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Exactly what I meant - sorry, was rushing to take my daughter to the doctors.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Thanks all, my gf have forwarded the e-mail they just sent

Keep in mind the training she received was one hour in a cafe 11 1/2 months ago. She has also requested extra work time and time again. They also just recently employed some other girl - basically to replace her!

 

Further to the conference call earlier today between ourselves and Ian Wells at which we discussed your employment I confirm the reason for your dismissal

 

We consider that you are unsuitable for the position as employed given the concerns we hold regarding your performance. That is, we are of the opinion that your performance is not up to the standard required. Your performance was discussed with you on several occasions in recent months. However, we have not seen sufficient improvement during that time. Thus it is unfortunate that we have to confirm your dismissal. Your employment will terminate on 31st October 2007.

 

All outstanding monies owed and your P45 will be forwarded to you in due course.

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Has she had written warnings, final warnings etc? If not, it looks like she has a very good case for wrongful dismissal.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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I have been reading about Statutory procedures and it seems they shouldn't just phone up and sacked her.

 

She is suppose to go upto London once a week but was unwell yesterday so he phones her up and says your performance as discussed isn't upto standard and we will be terminating your employment. No notice of grievance or right to appeal.

 

The performance issue as discussed is basically when she goes upto London once a week they would pull her into a meeting (no notice) and just moan. But everytime it turned out it was something her new boss didn't do. example she received a written warning for not doing her time sheets. But she wasn't told how important it was - there is no contract to tell her to do it. She had done it and just hadn't sent it. They actually said they were sorry about this and would remove the written warning but never did anything about it.

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The person who knows most about this sort of thing is Ell-enn - I would suggest PMing her and asking her to look at your posts.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Has she had written warnings, final warnings etc?

 

Nothing, no warnings. They said they had a meeting yesterday, but that is just the day my gf does her one day at work as opposed to the working from home. He messengered her on Skype to say he wanted a chat, she replied asking if she was in trouble- he said he couldn't possibly talk through Skype and would need to chat through a conference call with the other director. He then sacked her.

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Sorry think I may have got confused. She didn't get warnings but she has received notice as such as her employment is ending 31-10-7

 

The most common breach is where the employee is dismissed without notice or the notice given is too short. Obviously either party can end the employment relationship if they give the necessary notice. This will either be the legal minimum or what is stated in the employee's contract.

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Precisley - Ell-enn will give you great advice on the route your GF should go down to get this rectified.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Absolutely agree. Interesting, isn't it, that she hasn't had anything in writing (or so it appears) throughout her contract?

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All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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