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Found 4 results

  1. Hello I am trying to deal with my £540.00 woolworths debt. I have set up a payment plan a couple of times with them but have struggled to keep up with it and payment has lapsed. I paid £50 this month which should have bought my balance down but I was hit with a £12.00 fee for a 'debt collection letter' and £16 interest. The interest I can understand but the £12.00 fee for a letter I feel is unfair. I would say that a lot of the £540 is probably made up by these extra fees. While i understand I need to pay back what I owe, I need it to be affordable at the same time and I do not
  2. I opened an online account with Woolworths in December 2012 and placed an order in the same month using the BNPL (Buy now pay later) for 12 months meaning I didn't have to pay anything until JAN 2014. This has been confirmed by them twice over the phone. However after receiving a letter from a debt collection company in February 2014 stating that my account had defaulted I then realised that Woolworths had sold my account as a default in August 2013 in addition to this I had made a full payment in November 2013, and I have a confirmation email stating this. Confusing I know, so am I! Further t
  3. Hi everyone! I currently have 4 catalogue accounts with the Home Direct Group (Littlewoods, Woolworths, Isme and Very) and due to a recent change in circumstances am unable to make my usual payments. I have emailed all 4 catalogue's explaining my situation, offering them a token payment and explaining that I would like interest and charges frozen as well as a review of my circumstances in 6 months time. I also mentioned that I would like to keep all correspondence via email or letter (So that I have proof of what has been said). I have received emails back from a
  4. I ordered 2 liverpool dressing gowns from woolworths on 27/10/10, price including delivery charge was £35.95. I e-mailed them on 8/11/10 after checking their order tracker and seeing that the delivery had apparently been made on 28/10/10. I was out that day with my husband and kids and no card had been put through the door. I'd ordered some books at the same time and they had all arrived with no problem. I got a reply from them saying.. Thanks for getting in touch with Woolies. We’re really sorry you haven’t received your order for 2 X Robes [3F96118] We’ve looked int
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