Showing results for tags 'alerts'.
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Hi all, Would appreciate a bit of help if possible. I signed up to their Act Now Alerts service and was not "alerted" when I exceeded my limit. I've been trying to point this out to them for over a year now and during which time they've continually applied defaults to my account (FOS were useless as they said that fees were applied in line with T&C and didn't address the non-notification). The case seems to be being passed around the entire Consumer Care Team with no acknowledgement of fault. Any advice please? Does anyone have a contact address for a master and commander? Thanks in advance
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Reclaim the right Ltd
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262 Uxbridge Road, Hatch End
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