Hya Sarah, have a look in the Lloyds threads, you'll see how some of us are getting challenging them etc......it's un uphill struggle but one you can manage, following all the guidance on here and not to mention the on going support form other posters, mods, site helpers and Admin..I'd have been lost with out them..... and talking of being lost, I'm in L15 what post code are you from on Merseyside? Freebird.....and PM me if you want a chat x

yes Moo, follow the call up with a letter/fax stating what you are prepared to accept with no conditions etc......

welcome Katie and good luck here's the link to your banks threads http://www.consumeractiongroup.co.uk/forum/natwest-bank/ read through them and look in the FAQ's for all your guidance and contacts I'm in LLoyds if you want to check out my claim freebird

sent another fax rejecting conditions ! looks like another 11th hour one........ I'm sweating and could do with it..but I'm hangin on in by the skin of my teeth WTG Ian eh !

good luck Purple...... if you look in my thread, I think our Postie thought I fancied him for a while..lol.....always looking through the window for him freebird x

bout time too Moos, good luck hun xx

Ian congratulations mate, I'm so pleased for you....11th hour 11oyds eh again........ well done luv..... Freebird

Phone Mr. Thomas Moos, 01 273 205 381 good luck luv

Hya everyone...been off line for a while..no dosh and when I got the bill together, November's was due aswell so I couldn't pay both....... Well the "letter" finally arrived or should I say a sarcastic copy.............. Offering me settlement of the amount I'd claimed but no extra interest etc....and of course again with all the conditions and payment into the bank...all marked confidential and with out prejudice etc............. I've again replied to say.. "no do" and I'm awaiting their predictable response..I guess it's bloody cat and mouse from herein..... only just switched on so I havn't had the chance to catch up with all your threads yet...you know what it's like, turn your back and your emails take for ever end a day to clear and then come on here and there's threads and threads to go through, I'll be her till tomorrow just catching up..lol... Any big surprizes ? Freebird x nice to be back ;-}

guess it's the chance they take doing tough sports but she's footie and goalie mad......but to be honest it's knocked the stuffing out of her and every time she looks in the mirror or it starts to hurt she says she's packing it in ! good luck purple

sorry Phil I just got caught up with My "fax machine" lol...tonight and I missed your post...good luck too with your claim..read through my thread and some of the others here in Lloyds you'll see how they are playing things and pick up some tips and letters to keep in mind. saying that I hope they don't give you the same run around.

I'm a little curious about something. Last week when I was going round in circles phoning all the Lloyds numbers I could, I spoke with a woman in their Glasgow Office.......don't know why it was just another number I was given and she said that SCM were, their "in house" solicitors and they probably wouldn't forward my correspondence on to Lloyds as they made the decisons.......well I don't understand all the ins and outs of this "in house" stuff but I always thought it meant to keep the work in the same firm...........like if I do a design and do all the printing myself it would be "in house " as apposed to sending it off to other printer's...is this the right interpretation of "in house" ? if so does that mean that Sechiari are owned by Lloyds ? As she worked for Lloyds I presumed she knew what she was talking about and didn't question her...... it makes no difference to me really but it would explain why when I asked Mr. Thomas to forward my settlement offer on..he said he wouldn't !!!!! I'm now wondering does he actually make the decisions with out asking "Lloyds" ?

good luck Purple.....you're amongst friends in here, we're all nervous and dam angry right now !!!

well done

well done and congrats Freebird

brilliant news.......but even after the settlement they're still playing silly buggers eh ! doesn't it ever end, what's with these people ?

good luck Jamie, here's hoping you hear any day

scary for you..even scary for me writing mine..........I frighten myself to death.......lol... I've been up and down and round the bend, but rest assured that when things get tough and you're swearing your head off, the posters, admin, mods, helpers etc. will all join in together and pull you through. I've shed loads of tears over all sorts and scratched my head many times,, but I'd be lost with out this gang on here, they're gems.. good luck Freebird

good luck guys

good luck Dave, have a look at some of our threads in the Lloyds section to follow our timelines

good luck Cindy/Rachael........ Freebird x

good luck mate..on with the fight

good luck and dig some patience out as you'll need it lol..............

hey brilliant news, well done.....just curious but were there any conditions attached, ta.....

good luck mate, take some time to look through the FAQ and some of our posts in the Lloyds section....that should help to keep you on track