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StudentCat

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About StudentCat

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  1. I am a light sleeper and have been using ear plugs to bed for quite some time. 2 weeks ago, my boyfriend picked up some of Superdrugs own-brand earplugs, which are like a soft silicone putty. He wore a pair to a concert and gave me the remaining two pairs to use. Despite the box saying they are suitable for sleeping in, after the third night of wearing them, I found that I couldn't remove one of them. It turns out that the squishy silicone softened so much with my body heat that it slipped down into my ear canal, and adhered to my ear drum. It is nigh on impossible to get rid of due to its texture - it is soft and sticky and firmly attached to the inside of my ear. I have been in and out of hospital seeing specialist ear doctors for the past week, have had time off work and have been in constant pain for 8 days now. I am due to have a procedure under general anesthetic with the very real possibility that it will cause permanent damage to my ear drum - that is if it is not already damaged (they're not sure, they can't see the drum at the moment as it's covered in a layer of silicone). My question is, is there any action I can take against Superdrug? This is clearly a product that is not fit for purpose. The product was used exactly how the box directed and was not forced down into the ear in any way. From no fault of my own, I have lost earnings, am suffering daily and potentially will have to deal with damaged hearing for the rest of my life. How would I go about seeking compensation for this disaster? (Please move if not in correct forum, wasn't sure where to post)
  2. Hello, While I was at university, we were all given iPads on loan in our last year and I made the mistake of leaving mine in a classroom one day. I informed the university as soon as I realised and was pretty much told by at the time not to worry as they could likely locate it. Of course, it never turned up, or at least was not logged on their system to have done, and they started emailing me after my graduation (June 2016) asking me to return or pay for it. I informed them I didn’t have it to return and could not afford to pay them the sum of £500 for it. I ignored their invoices and eventually they passed it on to STA International to pursue from me. I am still receiving letters from STA every few months, big red capital letters telling me I have however long to pay before they escalate it. I just would like to know, are these safe to ignore? Of course all manner of things such as CCJ’s and whatnot has been threatened, but I’m not sure whether these are empty threats or whether they really have the power to do anything. It doesn’t seem to have escalated past the ‘URGENT’ letter stage for quite some time, and their most recent letter (received today) gives me 5 days to pay apparently. Yes, I did fail to take care of the iPad. But, I am also of the opinion that for the £9k a year I spent at that institution, I don’t deserve to be pursued like this. For that money I’d expect to be gifted an iPad, not bombarded with threatening debt collection letters. I am simply loathe to give them another penny of my money. If anyone has any insight to STA and whether this is likely to go any further please let me know!
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