I have to attend once a month I'm afraid. It is a strain but I'm lucky the woman who deals with me is very nice and doesn't push me to do anything but I still dread it every time I need to go,as part of my illness is that I hate going outside. It's not exactly agrophobia but it's similar.

Really? Yes I did pay by debit card. Thanks I wasn't aware I could do this. May be worth a try x

I know this post and the comments are from last year but just wanted to say that cassava are still doing this! I joined Posh Bingo a few weeks back but first win was last night. I won £200 on slot games. Told my excited daughters we had more money now to put towards savings for a trip to Disneyland Paris. Today I tried to log in to posh bingo but it won't let me. I emailed them and hoped it was just a technical error. They said someone would get back to me straight away. That was 5 hours ago. I've now accepted after coming on here and also reading hundreds of other similar stories all over internet that I won't see the winnings �� I'm gutted,especially for kids but we'll still get there. I wish I'd saw all these complaints before signing up to any cassava site. I know my story pales into insignificance compared to some on here. I just hope the girl who originally posted about the £20,000 got some of it at least. Imagine the sheer excitement and disbelief if you won that amount then only to be told you're not getting it!! They are ripping people off! I won my 200 fair and square. I don't take the bonuses coz can't be bothered with all that wagering 50 times over nonsense. I've a feeling this is going to be something to do with fact that I once self excluded from foxy bingo who are part of Cassava as well . but even if that is the case,why was I allowed to sign up in first place and them take my money? I should at very least be entitled to my stake money back! I'm writing to that (Edit) Jeremy Kyle!! He's advertising and also sponsored by that stupid edited foxy Bingo (I've always hated that stupid fox thing) before his show! No wonder they can afford to sponsor it when they keep people's cash. Were probably paying for the that go on it to stay in hotels!!! Sorry I have to use humour or I'll cry.

Hi i'm new on here but have been a brighthouse customer for 5 years (unfortunately) what they have basically done is after realising that more and more customers were finding out that they did not need to have the osc or dlc and many were cancelling it and not taking it out on any new agreements they would have been losing a massive part of their revenue so they have obviously had to come up with a way of still charging these extortionate extra's without making it optional anymore. So we are really just getting the same deal as before except they are no longer giving you the choice of wether you want or need insurance or service cover as its now (not so cleverly hidden in their new "5 star service" they have obviously just found a legal way of now giving you no choice and making out its a package of 5 star service that you pay all this money for not just service and insurance. It doesn't matter if u need or want it as this is now the deal we sign up to. Only agreements signed before september when it was still "optional" can you still cancel. And the option they are mentioning about you cancelling is not for insurance its for the whole agreement as in you give back goods and you'll no longer owe them anything. Even though you'll have probably already paid a load of money towards it. I will never deal with them again. They could still make plenty of money without now forcing us to take what was previously optional but now just renamed it as they realised we weren't as thick as they'd previously thought. I also have issue with the fact that when my first agreement was taken out i was never asked if i wanted the osc or the dlc it was just added on. I remember the only reason i'd considered taking a laptop for my daughter out with them was that the payment was £5.99 per week which i knew was affordable for me but when she gave me the agreement to sign she rapidly mumbled that it would be 10.95 i asked why so much was told it was with the osc and dlc. I was led to believe that if i didnt take it out i'd be refused credit and my daughter was standing next to me so i didn't have the heart to back out of it. I only realised when i'd almost paid it in full that i didn't need it and of course laptop then broke the following week. Sorry this is so long. Elaina