Thanks Emz Im fine she just doesnt like forums,She is keen to ask other people for advice or assistance outside of here but in my opinion here is the best place to seek advice. Its probably better that I explain it anyway as she may have missed half the detail Anyway I will advise her to just stay calm and when in the meeting explain her reason for her hasty resignation and the stress she has been under with other issues outside of work including her accident...She just has to go back there on the 9th and be open and honest with her employer. Before all this happened they had a good relationship and she got on with all the other girls and went on nights out together with them etc,I just hope she can get back to that place again

Then maybe it is a good sign that her employer is willing to accept her retraction. God I cannot wait until the 9th has come and gone

When she attends this meeting and given the fact she has accepted her withdrawl of resignation does this mean that her employer would need to take her back or could they just get rid of her? I guess her main concern if returning there is that they might make things difficult for her. We live in a small town and she doesnt drive so it isnt just a case of hopping into another job as there just arent that many available in the local area.

Obviously that isnt the main issue of this thread however

We just want things to return to normal you know? She regrets handing in her notice then retracting it,She was just very stressed over other issues and felt like throwing in the towel (dont we all sometimes lol) My point regarding SSP was that I dont feel it fair that her employer try to make her feel guilty for claiming what she is entitled too by law

Im sorry if it is difficult to understand the situation second hand but I am trying my best

She was given a sick note which covered her up until this week by her doctor,Her employer has yet to recieve the fit for work note as she hasnt seen my partner. I do agree with HoneyBee with what she says,It is true that it was all very sudden and it is a small business which by all means isnt doing tremendously well. I think the reason I am here is because my partner loved her job,loved her workmates and respected her employers during her time there...She never had one day off sick until the accident which is nearly a year and was never late for work and really did enjoy the work she did. She understands she has done wrong but she is a talker and not a do-er and this is why I felt the need to post on here as I would like to pass some advice onto her for when she attends this meeting on the 9th My partner never ever wanted to be in this position,All she has wanted is to return to work at the earliest opportunity....Its very hard without having her employers emails in front of me to quote anything specific but everyone who has read them (close family) has mentioned that it sounds like they dont want you to come back or are trying to get rid of you and I have to agree.

Her sick note was valid until this week,I am unsure of what the arrangement is but she pays them all when she feels like it during the week via internet banking,Sometimes Saturday sometimes Sunday sometimes Monday depending how she feels....It is one thing to say they are shut but why not pay it in before they shut or at least inform her that she wont recieve it as she is in Spain

Hi Emmzzi I do agree with some of what you have wrote,She was told that she should chase up her appointment by myself and other people close to us on countless occasion but she relied on the fact that the NHS would send her appointment on time and didnt need to do anything about it (Although we did tell her differently) She did infact keep in touch with her employer on a weekly,2 weekly basis via email stating her appointment dates and outcomes when she had been to see the doctor. In regard to her contract she was only recieving statutory sick pay as per her contract,Nothing more than £80 per week. We have both been under alot of stress and pressure during the time she has had off with having issues with our neighbour making problems for us ontop of the accident and financial difficulty. The main point I was trying to get across is the fact that my partner did make the effort to keep in touch with her employer and give regular updates but every email she recieved from her employer was negative or pushing her return date to work further and further back...Mentioning that they needed to think of the temporary staff they had hired in her place and they would be staying until January and implying she wouldnt be able to return to work straight away

Ok honeybee,Many thanks Im awaiting responses

Hi there Im really glad I have found somewhere to seek some advice My partner has been employed full time on a 40 hour contract with a private coffee shop since November 2011 October 18th 2012 Unfortunately she fell from a horse in October last year fracturing her pelvis. She was signed off from work for a initial period of 6 weeks from October 18th 2012. Her employer was made aware of the accident on the day of the incident and later informed that she had been signed off for a minimum of 6 weeks She was kept in hospital for a week and advised that she would recieve a letter from the hospital within 6 weeks for an appointment to be re scanned and hopefully signed back to work. As the weeks past my partner recieved a few emails from her employer asking for updates on her condition and mentioning things like "You need to keep us informed of your progress as we have not heard from you and you arent keeping us up to date" etc etc etc Even though they were well aware that no progress could be reported until the 6 week scan had taken place...During the course of this incident she attended the doctors twice and reported back to her with the outcome and that her progress was going really well etc Just after the 6 week period elapsed leading up to christmas she had still not recieved any letter from the NHS with her appointment date? I kept telling her that she should have got in contact with them sooner as she hadnt recieved the appointment letter,Let alone the actual date of her re scan. She then contacted the hospital who gave her an appointment for around 4 weeks later! Which happened to be christmas eve. 5 weeks after the accident She feels completely fine,Has no pain,Is walking the dog for miles a day and in generally fine health. She sends her employer a email stating that she is feeling great and is looking forward to returning to work. Her employer replies in a rather negative tone stating that "We have taken on temporary staff in your absence as we did not know when you would be returning to work and we have to think about them...We cannot have you back until you are signed back to work from the hospital" etc Although this is more than likely true that her employer would not be able to take her back to work without the re scan being done and her being signed back to work due to insurance purposes,The emails she recieved were all written in a negative tone which made it sound like they didnt really want her back (Just that feeling you get) December 17th App. She emailed her employer again stating that she is feeling fine and will be returning to work after recieving her fit for note work on christmas eve and will drop it into work on her way back home. Her employer replied by saying "Do not drop the note in on christmas eve as we will be too busy.We will also need to arrange a welfare meeting before you return to work to so we can discuss how we proceed and what you can and cannot do with regards to work and duties,The meeting will be on January 9th please bring the fit for note work with you then" December 24th Me and my partner fell out and she stupidly sent an email to her employer stating that she is resigning and moving back to Scotland. Within a few hours she retracted her resignation by sending a text message to her employers personal mobile with no reply to either her resignation or her text message. Christmas Eve We attended the appointment at the hospital,She walked in and spent 10 minutes being examined by the consultant,No need for a scan and was told that she is fit to resume work with no restrictions. When we returned home my partner found a email from her boss which reads along the lines of "We are sorry to hear of your resignation,The standard procedure is to work your notice but we will over look this on this occasion,We also feel let down as we have been paying you sick pay during your time off from work" (Even though the goverment actually pay for statutory sick pay and claim it back from the goverment,It also confirmed my fears that they were never really interested in her returning to work by saying that she didnt need to work and notice and to basically go) I did some research online and found some advice which stated that if you withdraw your resignation before your employer formally accepts your letter of resignation then you can legally withdraw your request to leave and the employer must honor this. My partner walked down to her place of work and entered the premises to speak with her boss regarding the situation. When she walked in the door the shop was empty and her employer saw her and ducked down hiding behind the counter,Her husband (Joint owner) walked over and said "She will not be seeing you today,Come back in the new year" Apon returning home my partner drafted a text message to her employer and sent it to her stating that she will be seeking advice from ACAS after christmas as she had sent a message to her personal mobile stating her wish to withdraw her resignation and disregard the email that she had.Which she is within her right to do by law,Also the fact that she had attempted to come and speak with her regarding the issue to which her employer declined A few hours past to which my partner recieved an email from her employer stating that she had just noticed the text message on her phone (some 12 hours later) And that she had accepted her request to withdraw her resignation and to come in on January the 9th for the welfare meeting. Her employer does not seem the best at knowing what is required by law and doesnt really seem to know what she is doing with regard to rules and regulations contracts etc and apparently does alot of research online as to what the rules of being an employer are. I imagine she spent those hours researching online only to find out that we were in fact correct and back peddled to accepting her withdrawl. Since then her boss has been very rude to her on a few occasions when she has asked why her sick pay hasnt been paid in,On the last occasion she got the reply "We are in Spain with the family and we are closed hence why you havent been paid,You should know this!" So my partner had to go for 2 weeks without sick pay because her employer didnt pay it in or inform her that there would be a delay. Where we stand now My partner is going to attend the welfare meeting on January 9th although she is very hesistant to do so due to the awful atmosphere caused by all this mess. The people she worked with who were her so called friends no longer speak to her and I honestly do feel so sorry for her as she has done nothing wrong apart from fall off a horse and try and return to work...I have had to pay for her keep since the accident and we are really struggling financially and its hard to know which way to turn as we need her in employment asap but she is really worried about this meeting and the atmosphere as it may be unbearable Could you give us some advice on how to proceed? *I can provide exact emails from her employer if required Kindest Regards J

Thank you so much everyone,She is awaiting a call back from UW tomorrow so I will get get them to put this into writing,I just hope it arrives before the court date

Apparently it was UW who demanded the £200 to take on board a repayment plan,My partner emailed Grosvenor debt agency who then called her and passed her over to UW over the telephone. So it was therefore UW who said that it requires £200 to be paid to accept a repayment plan. She has just emailed the ombudsman so we will await their reply with additional advice

Its a really difficult situation to be honest as her sick pay will only be £80 per week and we will struggle to lay our hands on the £200 to set a repayment plan up as she usually brings home £230 per week Im supprised they are allowed by law to say they wont allow a repayment plan unless £200 is paid off the bill We had been planning to move into a house and out of the flat we currently rent and this has really come at a terrible time. She has no issue with the amount that is owing apparently and she says that the amount is what is owed.

Hello everyone I have a serious issue with a outstanding debt of £562.24 from upaid electricity suppied by utility warehouse. I knew nothing of this debt as my partner had hidden the extent of it from me and it wasnt until I checked the mail that I found a letter from Grosvenor Bailif services. My partner has told me that the reason she hasnt been paying the bill is because everytime she has tried to setup a direct debit with utility warehouse they would try and bill her on a different date to the one originally arranged. My partner is now on statutory sick pay since last week after fracturing her pelvis and has been signed off from any for of work for 6 weeks....So this could really not have happened at a worse time! She has called Grosvenor today explaining her position and her need to set up a repayment plan to which the response she recieved was that she would need to pay £200 in order to setup a repayment plan!! Here is the letter we have recieved The letter reads "Our records show that we still have not recieved payment of £562.24 for you're electricity bill despite previous letters and a recent visit to your property. If you do not contact us immediately we will apply for a warrant of entry as detailed below in order for us to disconnect your supply.You will incur costs for this action You have the right to attend the application hearing for the warrant of entry.The application will be made at In the Local Justice Area Of North Devon (Exeter) Heavitree Road,Exeter,Ex12ls at 9:30 on 7/11/2012 This right is given under the rights of entry (gas and electricity boards) Act 1954 and complies with article 6 of the human rights act. If we are granted a warrant of entry we will call at your property on the 7/11/2012 The warrant will allow us to enter your property,Even if you are not there,To either disconnect your electricity or install prepayment meter. You have already incurred significant charges based on our debt recovery procedings to date.If we are forced to take the action as mentioned above these costs could reach a total of £360 per supply,If we for any reason are unable to obtain a warrant of entry on the first visit you wilol be charged in full for any further visits. I am in total despair over this and really angry with her for letting this build up,How should I proceed?

UPDATE: I have recieved an email from Wonga accepting the repayment plan and also filled in a Visa dispute for to which I got this AMAZING RESPONSE LOL Dear Mr XXXXXXX I am writing regarding the dispute on your Flex account debit card with for the amount of £10.00 X 7 , £5.00 X 2 & £34, Which debited your account on 02,03 & 06 August We have set procedures and guidelines to follow in accordance with the operating rules and regulations when trying to claim funds back from the merchants bank as we do not deal with the company directly In order to investigate your dispute we will contact the retailers bank.In the meantime your account has been re-credited witrh £114.64 backdated to the date of the transactions Nationwide has no control over the final decision of your dispute.This will be made by the retailers bank.In light of this,should your case be declined,We reserve the right to re-debit your flex account by giving you 7 days notice I must stress that these transaction are not processed by a continuous authority merchant so arent reoccuring on your statement so Nationwide would not be able to stop them as they would get processed by the retailer. Yours Sincerly XXXX So they are basically saying they cannot cancel these payments and they are not part of the continous payment autority....Well Well Well

UPDATE Sent email over 24 hours ago as suggested to all 3 email addresses threatening action against them if they did not respond and NOTHING I have filled out a Visa dispute form as Nationwide REFUSED to cancel or chargeback anything in regards to Wonga withdrawing money,They would not remove the Continous Payment Autority on my account either,Even though I had the FSA website infront of me quoting what is written. I was told I needed to fill in a Visa dispute form and have done so noting all of the above plus emails I have sent to Wonga regarding recieving my payment plan which have been ignored by Wonga No idea what to do next but I am not chasing them any further...10-15 emails and a recorded delivery repayment plan should be enough IMO

Renegade:I wont be calling them or wasting another £3 to send a recorded delivery letter every week. I have made it clear that I will not reply via telephone or email and all correspondance are to be made in writing to myself. I have sent my payment plan recorded delivery and gave them 7 days to reply in the letter.I also told them I had no way of paying the debt in full at least a week before It was due to be paid back. Im not wasting anymore time with these idiots...If they choose to ignore my advances to clear the debt then I will simply block them from my account or set up a new one and leave it with them until they write to me accepting my offer.

Those scumbags have started taking money out of my account whenever possible! Debits of 10,10,10,10,32 all on one day which was not authorised. As they continue to ignore my payment plan I sent them they decide its ok to just remove as much as possible and the best part is they havent even informed me. I will be calling my bank on Monday to issue a chargeback and see what can be done in regards to blocking them. Luckily I removed all of my wages into my savings account and the amount they removed adds up to around £90

Ok Renegade,I do not have their account details but I will send them another copy of the repayment plan next week If I havent heard from them by Wednesday

Update My Orange bill repayment plan of £22 per month has been approved and I have set up a standing order for that amount. Wonga however have not acknowledged my payment plan letter which was sent a week ago now via recorded delivery.They keep sending me emails that the account is overdue,I have replied stating that I will not be contactable via email and am awaiting the reply from Wonga regarding my payment plan. Is there anything else I should do??

Hmmm interesting,So I have filled out the forms as you advised,Would you be worried about the possiblity or them adding crazy interest and charges or would you be happy safe in the knowledge that you have offered what you can afford and not worry too much? Also as my repayment date is the 1st August can they legally still try and remove what funds they are able to? I know you mention that if they try on a date that isnt agreed I can chargeback but are they not allowed to try and take a smaller amount on the original agreed payback date?

Thanks Renegade,I have done a chargeback once before about a year ago for money another company took out and the money was returned the same day so I guess that is a weight off my mind,Any idea about them charging me interest or adding charges onto my bills for me offering a payment plan?

Update: I have now sent off the forms recorded delivery as suggested by Renegade to both Wonga and the people acting on behalf of Orange. For the debt relating to Orange of £911 I have offered £22 per month and for Wonga £1415 I have offered £50 per month. Am I right in thinking that these companies cannot add interest or any further charges to those bill amounts? And also my Wonga repayment for the full amount is due on 1 August but I get paid on the 29th July,Im very concerned that Wonga will attempt to try and remove as much as they can without notifying me....The worst case scenario would be for them to take half the money out leaving me unable to pay my normal bills on the 1st August and leaving me in arrears with all my other bills such as rent etc. Should I go to my bank (Nationwide) and withdraw all my funds on the 29th and keep them safe for a while??

Ok Renegade,Would you suggest sending that via recorded delivery in the mail or via email (If that is possible)