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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi all

im a protective tenant of some 27 years over the last 2 years i have have had 2 new landlords neither of whom have given me any form of tenancy agreement but have just said the old agreement still stands

now the rent assesemant officer has sent me the usaul form informing me of my rent increase ( every 2 years no problem) however the landlord is trying to put the rent up under the guise that they provide a service ( when i complained they said they ticked the wrong box) but because he gets charged by the owner of the building £ 870 per year insurance and maintenance, and admin charge this is good reason to pass this cost onto me, the fact that they have done bugger all to the property really winds me up

i know the rent officer has to inspect the property but can a new landlord inflick some sort of maintenace charge upon me?

i have never paid any sort of charge the whole 27 years i have lived in the house

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hi all

im a protective tenant of some 27 years over the last 2 years i have have had 2 new landlords neither of whom have given me any form of tenancy agreement but have just said the old agreement still stands

now the rent assesemant officer has sent me the usaul form informing me of my rent increase ( every 2 years no problem) however the landlord is trying to put the rent up under the guise that they provide a service ( when i complained they said they ticked the wrong box) but because he gets charged by the owner of the building £ 870 per year insurance and maintenance, and admin charge this is good reason to pass this cost onto me, the fact that they have done bugger all to the property really winds me up

i know the rent officer has to inspect the property but can a new landlord inflick some sort of maintenace charge upon me?

i have never paid any sort of charge the whole 27 years i have lived in the house

 

Hi saturday night drive in

 

When a new LL buys a property with a existing sitting tenant regulated (protected) tenancy and your rent is registered under 1977 rent act..

 

Your LL cannot whack on a huge service charge,as you where paying No service charge before hand,the new LL hasn't got a leg to stand on.

 

You or the LL have the right to Object within 28 days of the decision by the rent officer,then the rent officer will refer the case to the rent assessment committee...

http://www.voa.gov.uk/fair_rent/index.htm

 

My tenancy is the same as yours and was sold to new LL who tried to charge me £15.00 a week service charge,until i pointed out that i was Not paying service charge under my old LL and there was No service charge shown on the entry on the rent register https://ebusiness.voa.gov.uk/err/SearchRegister.aspx

 

Your new LL will be lucky to get just a few pounds increase in the rent..

Edited by 45002
rent assessment committee

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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hi

thanks for your reply

i have invited the rent officer to inspect the property and pointed out this matter to him as well

basically they are just trying to pass on the the charge to me

 

remember watchdog on tv this is the same regis company that was causing agro to tenants

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  • 3 weeks later...

bump

 

[ 45002, thanks for this and, yes, I'd be interested in hearing how this goes :) ]

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

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  • 2 months later...
bump

 

[ 45002, thanks for this and, yes, I'd be interested in hearing how this goes :) ]

 

Another Bump,hopefully "saturday night drive in" Subscribe to this topic and gets a Email.

 

Hello again saturday night drive in

 

Did you get a desicion from The Rent Service ?

 

45002

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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