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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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herbs
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i received a offer from barclays at the beginning of june which i replied to saying i would accept if they removed a default they declined. i have now decided to accept their offer and sent off the acceptance slip but they say that my previous letter has counted as a decline and in any case all cases are stayed (pending the oft case) anyway including business accounts claims which this is. What can i do.

Herbs

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Hi herbs,

you had 8 weeks to accept/decline their offer.

 

when did you decline their original offer and when did you 'reconsider'

 

if this was over the 8 week window.....sorry no go! :(

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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just hang in their mate and dont sign any waiver ,they will buckle if it get as far as a courtroom door,carry on with your case and dont look back look at all the threads and find a moderators thread and see if you can have a chat with a site heper they will guide you through it dont give up

patrickq1

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there offer was made on 6th july i replied on 9th july saying i would accept the offer if they removed the default which they have never replied to. i sent the acceptance back last week, due to money problems,which they wont accept because of my prior letter. I havnt started any court action yet. what i dont understand is that barclays have stayed all of their claims pending the test case no matter what, i thought only the courts were doing this. and what is the situation with business accounts with the test case. Should i now start court action as my local court, Colchester isnt i believe staying cases.

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Barclays can NOT apply a stay to your claim.

They can put your complaint on hold without replying but that doesnt stop you continuing to court.

Once it gets allocated, they will apply for the stay but it is down to the judge

 

check here to see how your local court is handling claims:

http://www.consumeractiongroup.co.uk/forum/cases-stayed-pending-oft/109936-find-out-here-if.html

 

one piece of advice tho' stay away from MCOL at the moment, they are automatically applying the stay, use the N1 route straight to YOUR court.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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ok so the fact that i originally delined their offer and then re-considered and accepted will not affect my case in court. and am i right in thinking that business accounts are not affected by the test case anyway.

Herbs

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