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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Moores2525 vs BarclayCard


moores2525
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Hi folks,

 

I've just started out claiming against BarclayCard, I sent them my first letter asking for statements from the opening of my account to closing date (1997-2005) and they have surprisingly send me most of the statements "as a gesture of goodwill" - without the Microfische argument.

 

However they've sent me only 2000-2007 (exactly 6 years worth of statements). Can someone tell me whether I would be entitled to claim from 1997 as I know I have many charges between 1997-2000 which they have not provided statements for.

 

Has anyone sent them a letter to get over 6 years wort of statements before?

 

thanks,

moores2525

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Depends what your view is on the Limitations Act.

 

In theory, you can just write to them and demand that your SAR be fully actioned, which is that ALL information about you held by them is subject to an SAR, and failure for you to receive all this information, whether on Microfilm or not, will result in a letter of complaint being raised with the FSA dn the ICO.

 

I would even add that since the suspension of many bank complaints, you are sure the ICO and FSA will be dealing quickly and effectively with all complaints raised to them.

 

Give them 14 days (7 if you feel mean) and say that the resolution of this complaint will only be met by their fulfilment of the above. You will not be entering into further telephone conversations, or written correspondence until the remainder of your SAR has been met.

 

If this has not been resolved within the 14 days, you will also be filing at your court to have the above act imposed on you by a judge.

 

Hope that helps

 

Peter

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Sign my petition to the Prime Minister here:

PETITION

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Peter

 

!!!WON!!!

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