Alliance & Leicester made me an offer

[Acol111]

Hi,

 

A & L made me an offer but it’s not the full amount in fact is not even half.

 

They are trying to use the OFT's indication that £12 in relation to credit card charges is not an unreasonable offer - I disagree.

 

On closer examination it seems that the BBC's 'The true cost of bouncing a cheque' item that the consumer action group have highlighted states that "based on the system the banking employee used, they worked out that the administration of bouncing a cheque was definitely no more than £2,"

 

I remember a while back that there was another more high ended study by someone else that came up with similar figures or perhaps a bit more around the £4 mark?

 

Does anyone have any information on that study?

 

Also, I need some help in writing the letter back to the Alliance & leister to decline their offer but giving them the opportunity to pay me £5000 instead. (They owe me £5799.50 excluding interest)

 

This figure would degate the need for me to raise a small claims action against them which only goes up to £5000. My understanding is that raising an action against the bank for more than £5000 is best left to the professional lawyers? Although I have no indication of what the interest charges are that I have paid them or how to work them out or even request that the bank themselves make them available to me?

 

Ive looked through the forum and templates section for help but I can’t find any templates that relate to declining a banks offer if it’s not the full amount anywhere - can anyone point me in the right direction please?

 

Many Thanks.

[jansus]

Example Step-By-Step Instructions

 

there is a link to 6 rejects letters in here .

 

It depends at what stage you are at and who makes you the offer as to which letter you use .

 

It is not recommended to change these letters - but this is a self-help site and I made a purely personal choice to add a nudge section to the rejection- purely to show the court I am making every effort to resolve the claim without wasting their valuable time . You can see my letter on my thread.

 

However I suggest you read around a bit more before deciding what to do - there are also some nudge letters in this next thread

New---after 28 Days - Maybe No Aq!!!!!!!

Jan:)

[Acol111]

Ok thanks for this.

 

Do you know how to reclaim the interest at all?

 

Im sure Ive paid it but Im not sure how to work it out? Is there an easy way?

[sea-sidelady]

Once you send the rejection letter, you just carry on with your claim.

 

Did you use the spread sheets from here?

If so they work out the 8% interest for you.

 

What stage are you at?