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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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going to court


CHRIS 66
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Chris also when you apply for the sty if ti is required ( hope its not) make sure you ask for a hearing.......... trust me I know the feeling.......DG were granted a stay less than 24 hours before my hearing......

 

and yes they had also failed to serve on both myself and the court....

 

also fi you know that there is the possibility of it being a blanket stay then complain to the MOR

 

Queries relating to appeals and applications to the Master of the Rolls under the Solicitors Act 1974 and the Master of the Rolls (Appeals and Applications) Regulations 2001, should be directed to:

 

The Clerk to the Master of the Rolls

The Master of the Rolls' Private Office

Room E214

The Royal Courts of Justice

The Strand

WC2A 2LL

rockin all over the world

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yes anything that you could do would help . just read through the letter again and it says that "this case is stayed with immediate effect pending the final determination of the test case in the commercial court . ANY LISTED HEARINGS IN THS CASE ARE VACATED AND WILL NOT TAKE PLACE.... " then at the end it says that its therefore appropriate for this case and many other cases to await the decision of the commercial court"

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well they have made offers adn settled at least 4 cases in the past 7 days........ we even have a couple of case numbers which you could use in your request...........

 

these prove "abuse of process" and also that they are not adhering ot the OFT deal.........

rockin all over the world

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that doe snot stop you requesting a hearing to have it set asdie. mine said that....... i am waing on the court giving me a date for the hearing...........lol.

 

when I took it in the other day the court manager said oh that is usually reserved for solicitors............ oh right was my response.......

 

if your writing is in bold print then there isno fee........

rockin all over the world

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ok i can use that as some leverage then when i make the call but usually the people at derby court arnt to specific as what is happening , although they are as helpful as they can be. the cases that have been settled then ,i will incorperate into my letter to the judge but i will see what they have to say about the request a judgement form as i have said they must have passed in the post . god its been an bad 18 months .....started this in feb 07 and in fed 06 my mum died and i started to build a bungalow in that same week ....... looking forward to a few months of relaxation think i have sold the bungalow but you never know untill they sign on that bottom line !!!

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the letter telling you the case was being stayed............also brass neck it and ask how many cases were stayed on the date on your letter........

 

sorry your past 18 months have been so rough, but you are now comingout the other side of it. and you are not alone, there are thousands of us here............

 

someone wil lalways have an answer or suggestions ( not me) :D

rockin all over the world

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ok so rang the court up this morning and explained that i had sent my request for a judgment in and that the letter they sent me must have crossed in the post. they say at derby that there is a blanket stay on all claims however those who are at the judgement stage will be treated indivdually. they told me i should here from them within the next two weeks . i explained that i was concerned that according to the letter i had that it said i only had a week to respond about the stay . they said not to worry as they are spending all of there time dealing with bank charge cases and the judges are getting fed up with the banks leaving settlement to the day of the hearing . so it sound as if i may be one of those lucky ones who might just get it sorted before the long wait....... but then again im not banking on it ....... sorry couldnt resist that.:D

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being the sceptic i am - i'd send a little note to the court - saying something like - i have today rung the court and been told......

I would just like to verify that I have applied for a judgment and I will await.....

put your claim number on it and a contact tel. number and say - please contact me if i have misunderstood or if the information i have been given is incorrect. I understand from this call that I will be hearing from the court within the next couple of weeks regarding the judgment and the notice of stay will not apply in my case.

 

something along those lines - just so you are all singing from the same hymn sheet. very polite.

 

sounds very encouraging for you

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cheers lateralus will do that . its very difficult to follow from one day to the next how courts are reacting and from my own experiences with just dealing with derby it sounds though its the same for those working in the court!!!:D

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good luck with your letter Chris. it varies from court to court I think.........jimbobs court struck out of their own accord. whilst mine did not, infact totally ignored the request and in the representaions and still granted a stay............. ohhhhhhhhhhhhhhh i could rip a tissue.........

 

ah ha but I have asked for hearing:):):):):)

rockin all over the world

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